No real communication after placing the order, I.e delivery has left etc. Also, no updates on outstanding balance of order. I called and was told the item arrived before Easter and would be with me... Ver mais
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Veja o que dizem as avaliações
I've order before, easy to order and they were quick to tell me that my order was delayed and offered a delivery only a week later.. I love the quality of the boxes too
A empresa respondeu
Great company, just had one small issue with some samples I ordered for next day delivery (which was offered and I I paid extra for) but didn't arrive next day (hence 4 stars & not 5). Main order w... Ver mais
A empresa respondeu
Been ordering from these guys a while. Had an order that was a little late so gave them a quick call. Michaela was friendly and incredibly helpful. Running a small business myself which tries out best... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de materiais para empacotamento
- Loja de materiais de escritório
- Empresa de empacotamento
- Máquinas de embalar
- Loja de empacotamento e embalagens
Sobre UKPackaging.com
Escrito pela empresa
We are one of the leading on-line suppliers of packaging materials in the UK. Our mission is to consistently offer our customers the widest range of innovative packaging and related products at the lowest cost. Our Midlands-based Distribution Centre stocks over 2500 product lines and we deliver next working day to both commercial and residential addresses. We are proud of our prompt next day delivery service and helpful customer service team. If you place your order before 4pm Monday - Friday, your order will be packed and dispatched same day.
Use Code 25OFF At Checkout
- Free Delivery on Orders Over £75
- Bulk Volume Discounts
- Next Day Delivery Available
Boxes
Wrap
Kits
Bags
Wrap
Packaging
Informações de contato
ukpackaging.com, The Print & Packaging People, Fountain Court, Millennium Business Park, Mansfield, Nottinghamshire, NG19 7DW, Mansfield, Reino Unido
- 03458800355
- info@ukpackaging.com
- www.ukpackaging.com
Respondeu a 63% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great products
Great products, as described and good quality. Delivery is good, although your not notified as to when to expect it so no tracking information is provided, which is ok for us as we order in advance. The website for ordering is clear and easy to use. The prices are competitive and incentive with free delivery over a certain amount. Used them a few times and yet to have any issues.

Resposta de UKPackaging.com
Excellent service, selection and price.
Excellent choice, great quality, fast service and good price. I always buy my boxes from UK Packaging, I’ve found they can’t be beaten on their service and selection. Great company, highly recommend.

Resposta de UKPackaging.com
My order arrived in 2 parts
My order arrived in 2 parts, the first a day or two past the 2-4 days claimed and the second a week later, luckily just in time. I didn't get any communication to tell me when to expect these shipments. The materials seem of good quality at a reasonable price compared to other sources.
Selfish and un-reliable
I ordered 5 boxes of bubble wrap. They only sent 1 and didn't send the next 4 till over a week later after I rang them up. They didn't notify me of this and advertised on their website as being in stock. On the phone they gave the excuse "our website isn't live". The reason they don't have their website live is because they know people will order from elsewhere. This is a selfish and un-reliable company. Don't bother ordering. Take your business elsewhere.

Resposta de UKPackaging.com

Resposta de UKPackaging.com
Everything I needed in one place
Everything I needed was in one place. Also, the range of carton sizes available was excellent. Customer services were very efficient when I had a query with the delivery and responded within minutes. Will definitely be using UK Packaging for my needs in future.

Resposta de UKPackaging.com
Great service - NI shipping process could be better.
Really good service however it would be great to offer NI shipping rate at checkout rather than having to pay after ordering, it slows the ordering process down.
However customer service are always quick to send invoice and process order, and always happy with the product.
If they resolve NI shipping at checkout it would be 5 stara

Resposta de UKPackaging.com
Good service
Good service. Very fast delivery after being dispatched. I used to order from another company that has now been discontinued. All in all good value, customer service was very helpful with a query about my order. Would buy from again

Resposta de UKPackaging.com
Highly recommend!
Great product range really easy to order online and very responsive customer service plus a very timely delivery.

Resposta de UKPackaging.com
Great experience
The 10 boxes were delivered promptly and they are perfectly strong and sturdy.

Resposta de UKPackaging.com

Resposta de UKPackaging.com
Driver left my package outside my front…
Driver left my package outside my front door for anyone to take

Resposta de UKPackaging.com
We buy many double wall boxes as our…
We buy many double wall boxes as our products are heavy, we tried ukpackaging's 'double wall' boxes and can report they were less strong than the single wall we buy, we complained and sent pictures but were told we had ordered the 'wrong' type. Not sure you can order the wrong type if their description is double wall. Not fit for purpose, we will stay with our other suppliers.

Resposta de UKPackaging.com
Excellent product and customer service
Excellent product and customer service. Thank you.

Resposta de UKPackaging.com

Resposta de UKPackaging.com
I wish to reorder my regular single…
I wish to reorder my regular single wall cardboxes, still out of stock two months now.

Resposta de UKPackaging.com
Excellent product and great service and…
Excellent product and great service and delivery

Resposta de UKPackaging.com
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