Second time have used this company and both times really please with their response time to my emails and telephone calls will definitely use them in the future again
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Veja o que dizem as avaliações
Working with this company for more than 4 years now and never had a problem with my orders. All parts still working, at least got no complains from my clients by now. Orders can be same day collected... Ver mais
Bazing fast for the CAD Design. Overall they were quite fast for replying to my email. Design was quite standard, so no time was taken to adjust the desing acording to specific areas and potential he... Ver mais
Outstanding customer service, I emailed at 3.50pm asking for some more pipe or underfloor heating, they emailed back within 2 minutes saying if I ordered within 15 mins they would get me on to todays... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Buy Underfloor Heating FREE UK DELIVERY, FREE CAD DESIGN, same-day despatch when ordered before 2 PM. Next Day Delivery 0207 183 2784
Informações de contato
Unit 19 Enterprise Industrial Estate, Bolina Road, SE16 3LF, London, Reino Unido
- 02071832784
- sales@underfloorheatingexpress.com
- www.underfloorheatingexpress.com
4,6
Excelente
426 avaliações
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Respondeu a 100% das avaliações negativas
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Resposta da Underfloor Heating Express
Thank you for your review! We're delighted to hear that you were happy with our delivery and service. We appreciate the feedback.
Second time have used this company and…
Second time have used this company and both times really please with their response time to my emails and telephone calls will definitely use them in the future again
14 de maio de 2026
Took longer than expected
Took longer than expected. Ordered Wednesday evening. Said next day delivery ordered after 2 pm. So expected it Friday didn’t come until Monday.
6 de março de 2026
Resposta da Underfloor Heating Express
Thank you for your review. We're sorry you were disappointed with the timing of your delivery. According to our system, the order was placed after 2pm on a Thursday. Our orders are shipped using a next working day delivery service, therefore Monday would be the correct delivery date. We appreciate your feedback and hope you will consider ordering from us again in the future
Everything was quickly delivered on the…
Everything was quickly delivered on the promised time, unlike many other companies out there.
16 de fevereiro de 2026
Resposta da Underfloor Heating Express
Thank you for your feedback! We are really pleased to hear that you are happy with our service. We appreciate your support
I was a little skeptical as the prices…
I was a little skeptical as the prices are so good, but the product, delivery and aftercare were faultless! Thank you!
19 de janeiro de 2026
Good services and price
Good services and price. Free delivery makes shopping nice.
26 de novembro de 2025
Did not arrive
Did not arrive - sent emails and made calls to the ‘admin’ which are not connected to the business in any way so can only take your number to pass on, promised returned calls, got none, email address given for disputes returned as not reaching destination - !! had to raise a dispute through PayPal - dreadful Service - 11 days on still nothing and item due by Tuesday a week ago, heating broken so quite desperate chose this supplier as efficient delivery promised ??
24 de novembro de 2025
Resposta da Underfloor Heating Express
Dear elise, we’re sorry for the inconvenience. Your call on Saturday reached our general answering service, as our office is closed on weekends. We replied to your email first thing Monday and attempted three call backs on Tuesday, but were unable to reach you. As you have claimed a refund, PayPal will issue it automatically.
Absolutely fantastic service came…
Absolutely fantastic service came quicker then expected
14 de novembro de 2025
Great Service Every Time
Great service again from Underfloor Heating Express. Fast delivery, quality products, and everything just as expected. Second time ordering and I’d definitely use them again.
20 de outubro de 2025
Good prices and quick delivery
Good prices and quick delivery, what's not to like
15 de outubro de 2025
Replacement U/F sensor
Prompt delivery and good price, worked perfectly after replacing my faulty sensor
13 de outubro de 2025
Good price and fast delivery
I ordered a hot water thermostat after 3:30pm on day 1, and I received it on day 3 by DHL. I believe I could get it on day 2 if I ordered it in the morning of day 1. Anyway, it offers good price, and fast delivery.
21 de agosto de 2025
Great price and fast service.
Great price and fast service.
Wrong sensor sent ,replacement sent very quickly.Was initially put of when credit card details were put in and then transferred to another page that asked for them again,but wasn’t a problem, just a bit odd.
Thanks to Toni for sorting out sensor .
Great that they use DHL for delivery so you can real time track orders.
10 de julho de 2025
Fast and efficient
Ordered online and the item was delivered next day - great service!
10 de julho de 2025
Very responsive and good prices
Very responsive and good prices. Heating mat looks good. The temp probe was missing from the order but was dispatched straight away and received within 24 hours.
3 de julho de 2025
Good fast service and when the courier…
Good fast service and when the courier los part of the order they sent a replacement asap
24 de março de 2025
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