United Carpets & Beds - Altrincham Avaliações 

39
O TrustScore é 4 de um total de 5

4,2

Atlantic Street, WA14 5BW Altrincham, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

The sales person at the Altrincham store (now closed) was very helpful in assisting us with our choice of carpet. He explained the different types of underlay that was available and the prices to matc... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I purchased a bed,mattress and headboard plus a rug very pleased with all my purchases,such a shame altrincham branch had to close. Jan.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From entering the Altrincham branch to making our choice of carpet, to having it delivered and fitted was a truly fantastic experience. All of the team at United Carpets were friendly, polite, kno... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Been looking for a new mattress for the last few months when we went into the Altrincham branch we were surprised at how many choices they had.Chris was great he let us try out various mattresse... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Carpetes
  2. Loja de Móveis para Quartos
  3. Loja de Pisos
  4. Loja de Móveis
  5. Loja de móveis para sala de estar
  6. Loja de colchões

Escrito pela empresa

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Escrito pela empresa

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

39 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(39)

1.863 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

United carpets and beds.

I purchased a bed,mattress and headboard plus a rug very pleased with all my purchases,such a shame altrincham branch had to close. Jan.

5 de outubro de 2024
Avaliação não solicitada
logotipo da United Carpets & Beds - Altrincham

Resposta da United Carpets & Beds - Altrincham

Hello Janet, thank you for taking the time to share with us how our Altrincham store did! We're so happy to hear they was able to provide you with such a positive service. We hope you love your new bed and rug, take care!

Avaliado com 4 de um total de 5 estrelas

New Bedroom Carpet

The sales person at the Altrincham store (now closed) was very helpful in assisting us with our choice of carpet. He explained the different types of underlay that was available and the prices to match. The carpet and underlay was fitted on the arranged day. One star dropped due to no communication on the day to confirm job was going ahead.

18 de outubro de 2024
Avaliação não solicitada
logotipo da United Carpets & Beds - Altrincham

Resposta da United Carpets & Beds - Altrincham

Hi John, thank you so much for taking the time to share with us how our Altrincham store did! We love to hear all about our customers experiences with us. We hope you love your new carpet!

Avaliado com 1 de um total de 5 estrelas

Really poor and disjointed service

Really poor and disjointed service.
Recieved the wrong door plates, after paying extra for Matt black plates the carpet fitters were supplied with silver ones…. So this delayed them being installed. Also recieved a phone call with only 1 hour to go before fitters arriving to inform us that one of our carpets had accidentally gone missing from the warehouse so won’t be able to fit that one today. So had to cancel plans to accommodate them being fitted on a different day the following week. And THEN the fitters arrive and open the carpet to find they’d been supplied with the wrong colour. Come on guys, do better.

14 de outubro de 2024
Avaliação não solicitada
logotipo da United Carpets & Beds - Altrincham

Resposta da United Carpets & Beds - Altrincham

Hi Lindsey,
Thankyou for leaving us a review.
We are disappointed to hear about your experience.
All of your comments will be passed onto management for review of our service.
Once again, thankyou for leaving us a review.
The United Team

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service by Tom & the staff. Also the fitter was very professional & did a good job. Always use United for the service etc

20 de setembro de 2024
Avaliação não solicitada
logotipo da United Carpets & Beds - Altrincham

Resposta da United Carpets & Beds - Altrincham

Nella Ellams, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!

Avaliado com 5 de um total de 5 estrelas

Very helpful even though we tipped up…

Very helpful even though we tipped up just before closing time. We purchased a bed, hassle free and quick delivery, they even removed the old one and made the new one.

31 de julho de 2024
Avaliação não solicitada
logotipo da United Carpets & Beds - Altrincham

Resposta da United Carpets & Beds - Altrincham

Hi Mike,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team and found what you were looking for!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Altrincham

Avaliado com 5 de um total de 5 estrelas

Great experience

Great range, helpful staff, useful advice around size and delivery, short delivery interval, excellent service

29 de julho de 2024
Avaliação não solicitada
logotipo da United Carpets & Beds - Altrincham

Resposta da United Carpets & Beds - Altrincham

Hi Diane,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service from the team as well as a quick delivery.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Altrincham

Avaliado com 5 de um total de 5 estrelas

Very good from start to finish .

Very good from start to finish .
Fitting was done professionally too.very pleased

26 de agosto de 2024
Avaliação não solicitada
logotipo da United Carpets & Beds - Altrincham

Resposta da United Carpets & Beds - Altrincham

Thanks for taking the time to leave your feedback.
Your kind comments will be passed onto the store.

Kind Regards
United Carpets and Beds

Avaliado com 5 de um total de 5 estrelas

Great service

In store very helpful .survey done quickly. Didn't have to wait too long for fitting. Fitters arrived on time and left room looking great. Good price .

8 de agosto de 2024
Avaliação não solicitada
logotipo da United Carpets & Beds - Altrincham

Resposta da United Carpets & Beds - Altrincham

Thanks for taking the time to leave your kind feedback!
We hope to see you again soon for your next project -

All the Team at United Carpets and Beds

Avaliado com 5 de um total de 5 estrelas

Excellent service

Lovely carpets and lino. The fitters did the whole of our home within 2 1/2 hours. We are so pleased with them.
Tom was lovely and very knowledgeable when we went into the Altrincham shop to order. Would have no issues using them again.

16 de agosto de 2024
Avaliação não solicitada
logotipo da United Carpets & Beds - Altrincham

Resposta da United Carpets & Beds - Altrincham

Hi Jane,
Thankyou for leaving us a 5 star review.
We are happy to hear that you love your new carpet and vinyl with our independent fitters able to fit your whole home within 2.5 hours.
As well as Tom able to advise you on our huge range of products in-store.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Altrincham

Avaliado com 5 de um total de 5 estrelas

It’s my go to place

It’s my go to place! Bought my bed, mattress and headboard. Then bought carpet for two rooms and laminate for my kitchen. Can’t fault the service from everyone but Tom is just so helpful.

5 de julho de 2024
Avaliação não solicitada
logotipo da United Carpets & Beds - Altrincham

Resposta da United Carpets & Beds - Altrincham

Hi Lesley,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with Tom able to advise you on our huge range of flooring and beds.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Altrincham

Avaliado com 5 de um total de 5 estrelas

I would shop here again

I was approached and asked if I needed any assistance when I entered the store. The female assistant was very helpful and gave me advice. She calculated my measurements to advise in size required. Happy with the shopping experience and followed up by great delivery and fitting.

24 de abril de 2024
Avaliação não solicitada
logotipo da United Carpets & Beds - Altrincham

Resposta da United Carpets & Beds - Altrincham

Hi Maxine,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you and that you had a great delivery and fitting experience with our independent fitters.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Altrincham

Avaliado com 5 de um total de 5 estrelas

Really impressed with the guys at the…

Really impressed with the guys at the altrincham store. Gave me a price literally no one else could beat, process was easy, installation was quick and lads were sound lads. Definitely use again!!

19 de abril de 2024
Avaliação não solicitada
logotipo da United Carpets & Beds - Altrincham

Resposta da United Carpets & Beds - Altrincham

Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to get you great flooring at a great price.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Altrincham

Avaliado com 5 de um total de 5 estrelas

The staff at United Carpets were wonderful

The staff at United Carpets were wonderful. Chelsea answered all my questions regarding the purchase and installation of laminate flooring. My trust grew because of their transparancy of the whole procedure from start to finish. Secondly it was the laminate fitter namely Ian with 30 years experience that made me feel completely comfortable for him to proceed with laying the laminate. What a perfect wonderful flooring was laid. No short cuts but taking his own time to get the perfect correct job done. Ian is a master in his craft.
Without doubt it was my best decision to get United Carpets for my laminate flooring. I must add that it was also the amount of many colour options to choose from that was key for my choice to be made, namely Toronto Oak.
United Carpets would be my first choice again without a doubt for any more laminate I might need to be laid in the future.

11 de abril de 2024
Avaliação não solicitada
logotipo da United Carpets & Beds - Altrincham

Resposta da United Carpets & Beds - Altrincham

Hi Graham,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience at United Carpets & Beds Altrincham with Chelsea delivering a professional service in-store.
Ian will be delighted to hear that you had a great fitting experience with with him making you feel comfortable while delivering a professional service.
We are delighted that you have chosen to shop with United Carpets & Beds and look forward to assisting you in the future.
All the best,
United Carpets & Beds Altrincham

Avaliado com 5 de um total de 5 estrelas

Great work from start to finish

Great work from start to finish. From the sales staff to the carpet fitter. Shame to hear the Altrincham store, where we bought the carpet, is closing to be replaced by a farmfoods store.

13 de março de 2024
Avaliação não solicitada
logotipo da United Carpets & Beds - Altrincham

Resposta da United Carpets & Beds - Altrincham

Thanks for the 5 star review and your kind comments.
There are no confirmed plans to change the store at the moment, however if anything does change we will be sure to communicate with all our customers to let them know.

Kind Regards
The team at United Carpets Altrincham

Avaliado com 1 de um total de 5 estrelas

Poor

Bed ordered was incorrect size when delivered, when correct size was eventually arrived, the headboard was wrong. I spoke to the manager a couple of weeks later as when I had left a initial review they said I had been offered a refund for the delivery charge as way of apology. I hadn't, however the manager did then arrange this for me. I advised him that after only 2 weeks one of the buttons had come off the mattress. He said he would arrange for somebody to come out and repair. I'm still waiting!!!!!! Shambles would not recommend!!
Update!!!
Bed is creaky, noisy and the headboard is just cheap wood!! I've just realised after seeing what friends have purchased for the same price what a piece of rubbish we have purchased!
Please, please don't waste your hard earned money!

23 de dezembro de 2023
Avaliação não solicitada
logotipo da United Carpets & Beds - Altrincham

Resposta da United Carpets & Beds - Altrincham

Hi Helen,
Thankyou for taking time to leave us a review.
If you could email aftersales@unitedcarpets.net including your postcode we will be able to investigate this further.
Kind regards
The United Team

Avaliado com 4 de um total de 5 estrelas

Easy to order great staff very friendly…

Easy to order great staff very friendly and good knowledge fitter was pleasant quick and tidy

26 de fevereiro de 2024
Avaliação não solicitada
logotipo da United Carpets & Beds - Altrincham

Resposta da United Carpets & Beds - Altrincham

Hi Colin,
Thankyou for leaving us a review.
We are happy to hear that you had a great in-store and fitting experience with the independent fitting team able to deliver a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Altrincham

Avaliado com 1 de um total de 5 estrelas

I received a small double divan bed in…

I received a small double divan bed in 3 sections 2 bases and 1 headboard. Also small double mattress. On arrival the delivery men stated that they had been given 2 different sets of chrome feet for the bases. They had ensured me that I would receive a phone call to rectify the problem. No phone call received.
After they had left we noticed that we had actually received two different bases but from the same item but obviously different batches of beds. One half is higher and longer in width and length. This has caused the mattress to also not fit securely onto the bed. This also makes the bed unstable and unsafe.

20 de janeiro de 2024
Avaliação não solicitada
logotipo da United Carpets & Beds - Altrincham

Resposta da United Carpets & Beds - Altrincham

Hi James,
Thankyou for your review.
We are disappointed to hear about your delivery experience.
If you would email aftersales@unitedcarpets.net we will be able to investigate this further.
The United Team

Avaliado com 4 de um total de 5 estrelas

Generally good

Generally good, but quoted for fitting of the wrong flooring so it went up £70. Can’t fault the fitter of the LVT as he did a great job in a timely manner.

16 de fevereiro de 2024
Avaliação não solicitada
logotipo da United Carpets & Beds - Altrincham

Resposta da United Carpets & Beds - Altrincham

Hi Gary,
Thankyou for leaving us a review.
We apologise for any inconvenience caused regarding your quote however we are happy to hear that you had a great fitting experience and love your new LVT flooring.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Altrincham

Avaliado com 5 de um total de 5 estrelas

Great service and prompt delivery

17 de dezembro de 2023
Avaliação não solicitada
logotipo da United Carpets & Beds - Altrincham

Resposta da United Carpets & Beds - Altrincham

Hi Sarah,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service from the team with delivery being quick and efficient.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Altrincham

Avaliado com 5 de um total de 5 estrelas

Great place for carpets

Very helpful staff. No pushy sales people trying to add stuff on. Worked within our budget. Had them fitted within a week. Friendly efficient fitters. Very reasonably priced. Highly recommend.

21 de dezembro de 2023
Avaliação não solicitada
logotipo da United Carpets & Beds - Altrincham

Resposta da United Carpets & Beds - Altrincham

Hi Cheryl,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to find you your perfect flooring at a great price! As well as the fitters being quick and efficient!
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Altrincham

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais