United Carpets & Beds - Chester Avaliações 

46
O TrustScore é 4.5 de um total de 5

4,7

Unit 3, Sealand Trade Park,, Bumpers Lane, CH1 4NW Chester, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We have purchased from United Carpets on several occasions now as we work through our bungalow renovation. Always lovely, friendly helpful staff. Highly recommend.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Moira Paul in Chester were most helpful and knowledgeable in store.. the fitting was excellent and I have no hesitation in recommeding United Carpets

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent service. Although we had to initially wait for our bed as our suppliers awaited new deliveries, this wait didn't cause us any problems. As long as we knew and were kept informed, which we we... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Carpet is now coming out of carpet grip top of stairs tripping hazard. Also walking upstairs halfway and upwards I can feel the tacks from the carpet in my toes. From carpet track keeping carpet under... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Carpetes
  2. Loja de Móveis para Quartos
  3. Loja de Pisos
  4. Loja de Móveis
  5. Loja de móveis para sala de estar
  6. Loja de colchões

Escrito pela empresa

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Escrito pela empresa

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Informações de contato

  • Unit 3, Sealand Trade Park,, Bumpers Lane, CH1 4NW, Chester, Reino Unido

  • 01244 562 240

4,7

Excelente

O TrustScore é 4.5 de um total de 5

46 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(46)

1.934 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Absolutely 💯 love my carpet

Absolutely 💯 love my carpet, I choose a oat meal colour looks beautiful and luxurious. Everyone thought I was mad choosing this colour but no pets or children... It fantastic and quality is absolutely amazing 🤩

9 de junho de 2025
Avaliação não solicitada
logotipo da United Carpets & Beds - Chester

Resposta da United Carpets & Beds - Chester

Hi Lorraine, thank you for contacting United carpets & Beds.

We're so pleased that our Chester store could meet your expectations and provide you with a 5 star service.

We're so happy you love your new carpet, have a fantastic day.

Avaliado com 5 de um total de 5 estrelas

Went into my local United carpets store…

Went into my local United carpets store couldn't find what i was looking for so a chap that worked there told me to try tge Chester store so visited the store & was met by Moira, who was very pleasant & helpful we found the carpet we wanted had it fitted & it looks great so a big thank you 😊

3 de junho de 2025
Avaliação não solicitada
logotipo da United Carpets & Beds - Chester

Resposta da United Carpets & Beds - Chester

Hello S Barnett, thank you for sharing how we did!

Its great to hear that our Chester store could help you find the right carpet for you and your home.

Thanks again for the recommendation, we hope to assist you again soon.

Avaliado com 5 de um total de 5 estrelas

Efficient service

On time efficient

3 de junho de 2025
Avaliação não solicitada
logotipo da United Carpets & Beds - Chester

Resposta da United Carpets & Beds - Chester

Hi Graham, thank you for the 5 star review, we hope to see you soon!

Avaliado com 5 de um total de 5 estrelas

The gentleman that helped us was…

The gentleman that helped us was friendly and very helpful

11 de fevereiro de 2025
Avaliação não solicitada
logotipo da United Carpets & Beds - Chester

Resposta da United Carpets & Beds - Chester

Hi Lynne, thank you for taking the time to leave us a review!
We're so glad that our Chester store could meet your expectations and provide you with a positive service that was very helpful and friendly, we hope to assist you again in the future, take care!

Avaliado com 5 de um total de 5 estrelas

Two great roll ends purchased. at a…

Two great roll ends purchased at a fraction of the original cost.
We will be back soon for one for our third bedroom.

15 de fevereiro de 2025
Avaliação não solicitada
logotipo da United Carpets & Beds - Chester

Resposta da United Carpets & Beds - Chester

Hi Dawn, thank you for sharing how our Chester store did!
We're so glad that they could meet your expectations and provide you with a positive service, we look forward to your next visit, take care!

Avaliado com 5 de um total de 5 estrelas

Changed my whole interior of my stairs…

Changed my whole interior of my stairs and landing. Living room floor just exquisite.

6 de fevereiro de 2025
Avaliação não solicitada
logotipo da United Carpets & Beds - Chester

Resposta da United Carpets & Beds - Chester

Hello Gill, thank you for taking the time to leave us a review!
We're so glad that your pleased with your new stairs and landing carpet.
We hope to see you again next time, have a fantastic day!

Avaliado com 3 de um total de 5 estrelas

Carpet over estimate .

Carpet is ok , but , even though United carpets sent someone out to measure the area we have a huge amount of carpet left over !!

16 de janeiro de 2025
Avaliação não solicitada
logotipo da United Carpets & Beds - Chester

Resposta da United Carpets & Beds - Chester

Hi Ian, thank you for taking the time to leave us a review!
We're glad to hear that your pleased with your new carpet.
Please don't hesitate to email customerservice@unitedcarpets.net if there is anything further we can do to improve your experience with us. We hope to get the opportunity to assist you again in the future, take care!

Avaliado com 5 de um total de 5 estrelas

United Carpets Chester.…

Very knowledgeable salesperson with good interface with customers.
Shop had exactly what we required in stock.
Will return for further future purchases.

10 de fevereiro de 2025
Avaliação não solicitada
logotipo da United Carpets & Beds - Chester

Resposta da United Carpets & Beds - Chester

Hello David, thank you for sharing with us how our Chester store did!
Its great to hear that you found exactly what you was looking for while visiting our Chester shop, and that you had a positve in store experience.
We hope to assist you again in the future, have a fantastic afternoon!

Avaliado com 4 de um total de 5 estrelas

Excellent Sales Experience.

The lady in store was brilliant! Very pleasant, helpful and professional. Certainly knows her job!

10 de dezembro de 2024
Avaliação não solicitada
logotipo da United Carpets & Beds - Chester

Resposta da United Carpets & Beds - Chester

Hello Ian, thanks for sharing with us how our Chester store did! We're so glad the team could help assist you and find the right product for you and your home. Thanks again for the recommendation, take care!

Avaliado com 5 de um total de 5 estrelas

The carpet was fitted in no time at…

The carpet was fitted in no time at all. The fitter’s were very friendly & got us to check everything before leaving. Excellent service! We will be using United Carpets in the very near future.

10 de dezembro de 2024
Avaliação não solicitada
logotipo da United Carpets & Beds - Chester

Resposta da United Carpets & Beds - Chester

Hi Tracy, thank you for taking the time to leave us a review! We're so glad to hear the service you recieved from our Chester store was excellent. We look forward to assisting you again in the future!

Avaliado com 5 de um total de 5 estrelas

Great service

8 de outubro de 2024
Avaliação não solicitada
logotipo da United Carpets & Beds - Chester

Resposta da United Carpets & Beds - Chester

Hello Julie Carrington, thank you; we appreciate your feedback! Thank you, and have a fantastic day!

Avaliado com 5 de um total de 5 estrelas

Happy customer

The carpet is lovely and really looks special, the carpet fitters were friendly and very professional, they made an excellent job and bagged up all the waste, highly recommended.

28 de agosto de 2024
Avaliação não solicitada
logotipo da United Carpets & Beds - Chester

Resposta da United Carpets & Beds - Chester

Hi Andrew,
Thankyou for taking time to leave us a review.
We are delighted to hear that we was able to deliver great customer service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Chester

Avaliado com 2 de um total de 5 estrelas

Carpet is now coming out of carpet grip…

Carpet is now coming out of carpet grip top of stairs tripping hazard. Also walking upstairs halfway and upwards I can feel the tacks from the carpet in my toes. From carpet track keeping carpet underlay in place. Not good after paying just under £800 pound.

23 de agosto de 2024
Avaliação não solicitada
logotipo da United Carpets & Beds - Chester

Resposta da United Carpets & Beds - Chester

Hi Helen,
Thankyou for taking time to leave us a review.
If you email us at customerservice@unitedcarpets.net including your postcode and invoice number we will be able to escalate this further.
Kind regards,
The United Team

Avaliado com 5 de um total de 5 estrelas

Great selection

Great selection, great customer service and fitters were friendly and efficient. Awesome

6 de agosto de 2024
Avaliação não solicitada
logotipo da United Carpets & Beds - Chester

Resposta da United Carpets & Beds - Chester

Hi Zac,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you on our huge range of flooring as well as our independent fitters delivering a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Chester

Avaliado com 5 de um total de 5 estrelas

Expert advice and great service

Expert advice when choosing our laminate flooring at a good price. Fitting was arranged very quickly and I just love my new floor!! The fitters were very skilled and did the job in less than a day! Very pleased and happy to recommend ❤️

6 de julho de 2024
Avaliação não solicitada
logotipo da United Carpets & Beds - Chester

Resposta da United Carpets & Beds - Chester

Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you on our huge range of laminate and that you had a great fitting experience with our independent fitters and love your new flooring!
We look forward to assisting you with your next project.
All the best,
United Carpets & Beds Chester

Avaliado com 5 de um total de 5 estrelas

Great service as soon as we walked…

Great service as soon as we walked in,not overwhelmed by pushing salesperson the gentleman just let us know where to find him if needed great choice of products and better quality and prices then a certain rival, fitting service was brilliant.

10 de maio de 2024
Avaliação não solicitada
logotipo da United Carpets & Beds - Chester

Resposta da United Carpets & Beds - Chester

Hi Learoy,
We are happy to hear that you had a great in-store experience with the team able to deliver great service as well as get a great price and great quality products.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Chester

Avaliado com 4 de um total de 5 estrelas

"Free" fitting when you purchase…

"Free" fitting when you purchase underlay but l am being charged £145 for fitting when l have purchased diamond underlay. I don't understand this.l feel it is false advertising.

22 de maio de 2024
Avaliação não solicitada
logotipo da United Carpets & Beds - Chester

Resposta da United Carpets & Beds - Chester

Hi Yvonne,
Thankyou for leaving us a review.
We apologise for any inconvenience caused that this wasn't made clear at point of purchase.
If you email aftersales@unitedcarpets.net or ring the store direct we will be more than happy to run through your itemised invoice with you.
If you have any further questions please don't hesitate to get in touch.
All the best,
The United Team

Avaliado com 5 de um total de 5 estrelas

Excellent customer service from the…

Excellent customer service from the shop to the carpet fitters, Matt did a great job. Great price and lovely quality carpet. Very happy customer would definitely recommend

3 de abril de 2024
Avaliação não solicitada
logotipo da United Carpets & Beds - Chester

Resposta da United Carpets & Beds - Chester

Hi Susan,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store and fitting experience with the team getting you a great carpet at a great price.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Chester

Avaliado com 5 de um total de 5 estrelas

Perfect !

From sales to fitting, as always, the service was perfect once again

Products are first class and prices are great

This is our 3rd order in approx a year as we refresh our home, we shall be ordering again soon

It's our 'go to' for carpets

29 de abril de 2024
Avaliação não solicitada
logotipo da United Carpets & Beds - Chester

Resposta da United Carpets & Beds - Chester

Hi Andrew,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store and fitting experience with the team able to deliver a professional service.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Chester

Avaliado com 5 de um total de 5 estrelas

Excellent service in Chester Store

Excellent service in Chester Store.
Moira was extremely helpful and organised carpet fitting. Fitters arrived on time and did good job.

5 de fevereiro de 2024
Avaliação não solicitada
logotipo da United Carpets & Beds - Chester

Resposta da United Carpets & Beds - Chester

Hi Grace,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience at United Carpets & Beds Chester with the team able to advise you on your new carpet and arrange fitting at a time suitable for you.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Chester

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