In store salesman was lovely helpful and everything went fine But the carpet fitter didn't get to here between 8 & 9 as booked it was gone 9.35 before he arrived maybe the communication needs to... Ver mais
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Veja o que dizem as avaliações
From getting help at the start on selecting a good quality carpet and underlay, to then having a free measure up and then to finish off having two amazing fitters (Rob and Lloyd) who worked solid for... Ver mais
A empresa respondeu
Brilliant service throughout. The store is laid out well and staff were very helpful and friendly. My order arrived when they said it would and arranged a fitter who promptly fitted 2 rooms both to o... Ver mais
A empresa respondeu
We renovate (and then sell) homes locally and have been frequent customers of United Carpets for almost a decade. Every visit has been a positive experience. The quality of the carpets is... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Carpetes
- Loja de Móveis para Quartos
- Loja de Pisos
- Loja de Móveis
- Loja de móveis para sala de estar
- Loja de colchões
Escrito pela empresa
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Escrito pela empresa
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Informações de contato
10 Nantwich Road, CW2 6AD, Crewe, Reino Unido
- 01270 210371
4,6
Excelente
133 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Helpful and friendly staff in store
Helpful and friendly staff in store, reasonable prices, installers were great. Really happy with the experience all around.
3 de novembro de 2023
Avaliação não solicitada
Resposta da United Carpets & Beds - Crewe
Hi Niamh,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience at United Carpets & Beds Crewe and received excellent service from our sales team and fitters.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Crewe
Beautifully fitted.
Beautifully fitted quality carpet looks and feels fab.
20 de outubro de 2023
Avaliação não solicitada
Resposta da United Carpets & Beds - Crewe
Hi Nigel,
Thankyou for leaving us a 5 star review.
We are delighted to hear that you love your new carpet and had a great fitting experience.
We look forward to assisting you soon.
All the best,
United Carpets & Beds Crewe
Very helpful staff in shop and carpet…
Very helpful staff in shop and carpet fitters did an excellent job. Very pleased
14 de novembro de 2023
Avaliação não solicitada
Resposta da United Carpets & Beds - Crewe
Hi Alison,
Thankyou for leaving us a 5 star review. All the team love to hear such great feedback about our products and services.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Crewe
Professional team!
From getting help at the start on selecting a good quality carpet and underlay, to then having a free measure up and then to finish off having two amazing fitters (Rob and Lloyd) who worked solid for 5 hours to fit carpet almost throughout the whole house. We are so, so pleased with the results and the entire experience we had with your company. Excellent value for money and a great team. Thank you everyone!
15 de novembro de 2023
Avaliação não solicitada
Resposta da United Carpets & Beds - Crewe
Hi Lynne,
Thankyou for taking time to leave us such a great review. We are delighted that you had a great experience from selecting your carpet to fitting. All the team are delighted to hear such great feedback about our products and services and that you love your new flooring.
We look forward to assisting you again soon.
All the best
United Carpets & Beds Crewe
Great value and quality
A welcoming store where you can wander and browse without being badgered. When you require assistance it is readily available. Always good value and quality.
Would recommend highly.
30 de outubro de 2023
Avaliação não solicitada
Resposta da United Carpets & Beds - Crewe
Hi Ray,
Thankyou for taking time to leave us a review. We are delighted that you had such a great in-store experience and that you would highly recommend us.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Crewe
Go no where else ..Professional efficient tidy job
Professional efficient tidy and pleasant carpet fitters. On time. Large selection of carpets to suit all budgets.
Quality carpets and received nothing but compliments since very large hall landing and corridors done. Would definitely recommend
26 de outubro de 2023
Avaliação não solicitada
Resposta da United Carpets & Beds - Crewe
Hi Lynda,
Thankyou for leaving us a 5 star review. We are delighted to hear your received such a great experience and have received so many compliments on your new carpet!
It is great that you would recommend us to others!
We look forward to assisting you again.
United Carpets & Beds Crewe
Always great customer service by…
Always great customer service by Eddie and the team at the Crewe store.
20 de outubro de 2023
Avaliação não solicitada
Resposta da United Carpets & Beds - Crewe
Hi Lee,
Thankyou for leaving us a 5 star review.
All the team love to hear such positive comments about our service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Crewe
I couldn’t be happier with the service.
I couldn’t be happier with the service.
Affordable priced, great quality carpet.
The guys were friendly and laid the carpet in no time!
6 de setembro de 2023
Avaliação não solicitada
Resposta da United Carpets & Beds - Crewe
Hi,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
EXCELLENT SERVICE
EXCELLENT SERVICE, BEAUTIFUL CARPET AND A BEAUTIFUL JOB BY THE FITTERS WOULDN'T HESITATE TO USE UNITED CARPETS OF CREWE AGAIN. THANK YOU
17 de setembro de 2023
Avaliação não solicitada
Resposta da United Carpets & Beds - Crewe
Hi Michelle,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Great value and a fantastic team
Fabulous. Chose some vinyl for our on-suite and bathroom after a refit. The staff at Crewe were helpful and attentive.
They arranged fitting on a date to suit, our fitter was punctual, engaging and very professional. He fitted the vinyls beautifully and took great care to get all the details correct. I am absolutely thrilled to bits with the result and could not be happier. Thank you, and thanks especially to the team that made this happen.
Prices were fab too.
We’ll most certainly be back and will tell our friends too.
20 de julho de 2023
Avaliação não solicitada
Resposta da United Carpets & Beds - Crewe
Hi Charles
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
We like to thank you for the nice and…
We like to thank you for the nice and friendly manner of the staffs providing great help to finish our floor. The workmanship is definitely good and make everyone satisfied and happy. We are sure that we will introduce your company to our friends. Good business and great profit for you with good reputation.
3 de julho de 2023
Avaliação não solicitada
Resposta da United Carpets & Beds - Crewe
Hi
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Excellent service all round
Honest helpful non pushy sales team. Fast skilled polite fitters who respect your property and go the extra mile. Very happy with new carpet price quality and service thankyou
9 de agosto de 2023
Avaliação não solicitada
Resposta da United Carpets & Beds - Crewe
Hi Sharon
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Not the best impression
Called into the store to choose 2 carpets and kitchen flooring apart from a hello on entry the customer service lacked. On helping an elderley friend to choose I was so glad she wasnt on her own we were mildly helped due to sizes and basicly left to our own devises however whilst choosing, lunch arrived for both workers which was made clear we were interupting we had given the choices and was given a price as some decoration is require prior to fitting Just before we left I asked do you not need her Name or address and he just wrote a surname at the top if the page in a note book no address no contact number to follow up?? and was told it will 2.5 weeks before can fit but as we asked if they could come and measure up too no arrangements were addressed
We left feeling totally bemused and unimpressed The lady is happy to use UC but quite frankly I would avoid this outfit
27 de julho de 2023
Avaliação não solicitada
Resposta da United Carpets & Beds - Crewe
Hi Dee
I am sorry to read that you were unhappy with our service. Our team are generally very friendly and eager to help, so I am surprised to read this. If you can send the full details of your experience through to customerservice@unitedcarpets.net. Our team will will look into this.
Thank you
Good advice from salesman
29 de junho de 2023
Avaliação não solicitada
Resposta da United Carpets & Beds - Crewe
Hi Shelia
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Well what a great team!
Well what a great team of Lads!
Nothing was too much trouble for them.Rob was the upmost professional with his other lad (sorry did not get his name) but he too was fantastic.
12 de julho de 2023
Avaliação não solicitada
Resposta da United Carpets & Beds - Crewe
Hi Geraldine
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Invoice was not broken down
Invoice was not broken down, against my better judgement I trusted them!
When I got the invoice checked they had hidden an extra £40!
They boast free fitting when you buy deluxe underlay (which I did).
Then had to pay the fitter £80 !!!!
Next stop TRADING STANDARDS
2 de maio de 2023
Avaliação não solicitada
Resposta da United Carpets & Beds - Crewe
Hi Roy
Thank you for your recent order and feedback. We sincerely apologise that your experience did not meet your expectations or our standards.
If you would like to talk to one of our team members personally about your experience, you can reach us at aftersales@unitedcarpets.net.
The United Team
Excellent service in store and after
Excellent service in store when choosing, buying and booking fitting date.
Somehow managed to surpass that and gave even better service, when we finished painting early and couldn't continue until carpet was fitted. I tried on the off chance for an earlier fitting and they called me straight back with the next day at 9am. Superb service.
4 de abril de 2023
Avaliação não solicitada
Resposta da United Carpets & Beds - Crewe
Hi Kim,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Comments
Good communication and fast fitting, however disappointing that they left all carpets cuts/ rubbish behind.
5 de maio de 2023
Avaliação não solicitada
Resposta da United Carpets & Beds - Crewe
Hi Jo
Thank you for your recent order and feedback. We sincerely apologise that your experience did not meet your expectations or our standards.
If you would like to talk to one of our team members personally about your experience, you can reach us at aftersales@unitedcarpets.net.
The United Team
Excellent service.
Excellent service.
We had carpets and flooring throughout the house.
Staff in store really helpful, without being pushy. Visit to the house from Eddie, and good communication throughout. Fitters polite, neat, tidy and quick.
We were very happy with the whole experience, and the finished product in our home.
20 de março de 2023
Avaliação não solicitada
Resposta da United Carpets & Beds - Crewe
Hi Gerard
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Great service again from the initial…
Great service again from the initial measure and quote through to the fitting. Quick and efficient fitting of two stair carpets and one landing. Wouldn’t hesitate to use again.
20 de fevereiro de 2023
Avaliação não solicitada
Resposta da United Carpets & Beds - Crewe
Hi Stuart
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
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