Great service both professional and friendly from the Northfield United Carpets. We had all our laminate floors and carpets in our 3 bedroom house changed. From initial quote Seb steered us right on b... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Seb at United Carpets was amazing at dealing with flooring our entire new house. Second time we've used United Carpets now because of first experience. Our fitter Neal has been brilliant at doing our... Ver mais
A empresa respondeu
Neal-Floor Fitter from United Carpets-Northfield Neal was great, fitted our Kitchen floor -plywood base and actual Lino in under 3hrs. Neal does tidy work, it looks good and very reasonably priced.... Ver mais
A empresa respondeu
The carpet is perfect, the store assistant was amazing, really knowledgeable and helpful. The only little problem we had, was the wallpaper got a little bit scuffed during the fitting. (In a newly dec... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Carpetes
- Loja de Móveis para Quartos
- Loja de Pisos
- Loja de Móveis
- Loja de móveis para sala de estar
- Loja de colchões
Escrito pela empresa
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Escrito pela empresa
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Informações de contato
Chatham Road, B31 2PD, Birmingham, Reino Unido
- 0121 476 6770
4,8
Excelente
178 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 99% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good service
Good service. Fitter was very professional.
2 de janeiro de 2026
Avaliação não solicitada
Resposta da United Carpets & Beds - Northfield
Hi Elaine, thank you for taking the time to leave a review.
We're so pleased to hear that you're happy with the service that you recieved from our Northfield store.
Thank you again for the recommendation. Take care.
Excellent work from United Carpets
We went to the shop to purchase a carpet and underlay. In the shop we met Callum who was very very helpful and showed us a variety of carpets and explained the difference between them which was very helpful with us choosing exactly what we wanted. Also we didn't have to wait very long for the delivery of the goods.
Then there was Neil, the carpet fitter. A great friendly guy who has done a fantastic job of laying the underlay and carpet. Neil is what we call a real people person and somebody who we would without hesitation use again for future jobs. Overall, from start to finish a fantastic job from United Carpets and Neil the fitter and would recommend to anybody else.
2 de janeiro de 2026
Avaliação não solicitada
Resposta da United Carpets & Beds - Northfield
Hi Janet, thank you for taking the time to leave such a kind review.
We’re delighted to hear about your positive experience from start to finish. It’s great to know that Callum was able to guide you through the different carpet options and help you choose exactly what you wanted.
Its a pleasure to know that you're happy with the finished results. Thank you again for the recommendation.
Wonderful job from Neil
Wonderful job from Neil. Lovely guy, fitted everything perfectly and promptly. Would recommend ⭐️⭐️⭐️⭐️⭐️
22 de dezembro de 2025
Avaliação não solicitada
Resposta da United Carpets & Beds - Northfield
Hi Usman, thank you for taking the time to leave a review.
Its great to hear that our Northfield store could meet your expectations and provide you with a 5 star service.
We hope to assist you again in the future. Take care.
Stair runner
Ordered a stair runner with edging, most other shops send these carpets off for weeks to be made. Neil the fitter did it all manually over the weekend. They fitted me in the weekend before Xmas as I was going away & Neil professionally came to fit it and it looks amazing.
21 de dezembro de 2025
Avaliação não solicitada
Resposta da United Carpets & Beds - Northfield
Hi Dawn, thank you for taking the time to share your experience with us.
Its such a pleasure to hear that our Northfield store could provide you with a quick and efficient service that met your expectations, and got you in for fitting before Christmas.
We're so glad that you're happy with the finished results. We hope that you have a wonderful Christmas and new year!
Carpet order
Still not received my carpets bit did agree to after Christmas
2 de dezembro de 2025
Avaliação não solicitada
Resposta da United Carpets & Beds - Northfield
Hi Ian, thank you for taking the time to leave a review.
We're looking forward to fitting your new carpet after Christmas, and hope you will be satisfied with the finished results.
We hope you have a great Christmas and new year. Take care.
Neil - Northfield Branch
Neil came to fit my whole house, downstairs in vinyl and the stairs, landing and bedrooms with underlay and carpets. Considering he did the job by himself and had furniture to move around, he completed the job to an excellent standard, job completed over two days. Thanks
17 de dezembro de 2025
Avaliação não solicitada
Resposta da United Carpets & Beds - Northfield
Hi Daisy, thank you for taking the time to leave such kind feedback.
Its a pleasure to hear that our Northfield store could meet your expectations and provide you with a 5 star service, and the fitter completed the job to an excellent standard.
Thank you again for the recommendation. Take care.
I am so happy with all my new floors
I am so happy with all my new floors! Choosing, booking and ordering was so quick and easy. All Lovely quality too. Then Neal, who laid the floors was just brilliant. He got it all down and finished by himself in 2 afternoons and did such a lovely job! Definitely would use you again If I even change my styles.
11 de dezembro de 2025
Avaliação não solicitada
Resposta da United Carpets & Beds - Northfield
Hi Charlotte, thank you for taking the time to share how our Northfield store did.
We're delighted to hear that choosing your flooring in store was quick and easy, and the fitter did a brilliant job and you're happy with the finished results.
We look forward to assisting you again in the future. Take care.
United Carpets Northfield
Neil came to fit a large carpet in an awkward shaped room. He and Callum wrestled the carpet into position and fitted it superbly taking time to get the details right. We will definitely be using him again. Callum’s advice in the shop was invaluable.
10 de dezembro de 2025
Avaliação não solicitada
Resposta da United Carpets & Beds - Northfield
Hi Raymond, thank you for taking the time to leave a review.
Its great to hear that our Northfield store could meet your expectations and provide you with a 5 star service.
We look forward to your next visit with us. Take care.
Very good company
Very good company. Reasonable prices. Excellent customer service and friendly fitters.
13 de novembro de 2025
Avaliação não solicitada
Resposta da United Carpets & Beds - Northfield
Hello Jenifer, thank you for taking the time to leave our Northfield store a review.
We're so glad that the team could provide you with excellent customer service with reasonable prices and the fitters were friendly.
Thank you again for the recommendation. Take care.
Communication
Neil phoned me to say he was on his way to come and fit a room not landing and stairs so he phoned office to be told he got landing on stairs to do then drive all the way from Northfield to come and still fit my carpets bless him think he need extra bonus very happy with his work would definitely recommend Neil for carpets to any one
3 de dezembro de 2025
Avaliação não solicitada
Resposta da United Carpets & Beds - Northfield
Hi Debbie, thank you for taking the time to leave feedback.
Its such a pleasure to hear that the fitter could go above and beyond to ensure that your expectations where met, and you are more than happy with the finished results of your carpets.
Thank you again for the recommendation, have a fantastic day and weekend.
Nice products, fantastic service
Lovely carpet, and can’t praise the carpet fitter enough, did an excellent job , above and beyond expectations.
27 de novembro de 2025
Avaliação não solicitada
Resposta da United Carpets & Beds - Northfield
Hi Stephi, thank you for taking the time to share how our Northfield store did.
we're so pleased that the team could go above and beyond to ensure that they exceeded your expectations and provide you with a 5 star service.
We hope that you love your new carpets, take care!
Easy and Reliable service
Easy, quick and reliable service. Neil was very friendly and professional. Have used them before and will do so again.
27 de novembro de 2025
Avaliação não solicitada
Resposta da United Carpets & Beds - Northfield
Hello, thank you for your kind feedback.
Its so great to hear that you're pleased with the service that you received from our Northfield store.
We look forward to assist you again with any future projects, take care.
Great price
Great price
Good communication from chap in Northfield store .
Also fitter was quick friendly did job professionally.
Highly recommended
24 de novembro de 2025
Avaliação não solicitada
Resposta da United Carpets & Beds - Northfield
Hi Andy, thank you for taking the time to leave our our Northfield store a review.
Its great to hear that you're happy with the service that you recieved.
Thank you again for the recommendation, take care.
Neil was absolutely amazing
Neil was absolutely amazing, was very quick putting down both carpets and a lovely man. Would highly recommend and would use again :)
18 de novembro de 2025
Avaliação não solicitada
Resposta da United Carpets & Beds - Northfield
Hi Shanai thank you for taking the time to leave us a review.
We're so glad to hear that you're pleased with the service you received from our Northfield store.
Thank you so much for the recommendation, take care.
Neil came out to fit my carpet that I…
Neil came out to fit my carpet that I thought was a straight forward replace .. turns out it never is.. Neil was patient and sorted the levels out and new carpet looks great . Brilliant finish and lovely professional service
18 de novembro de 2025
Avaliação não solicitada
Resposta da United Carpets & Beds - Northfield
Hi Natalie, thank you for your kind feedback.
Its great to hear that our Northfield store & independent fitter could make your experience with us a positve one, and you're happy with the finished results.
We hope to assist you again with any projects in the future, take care.
Top Fitter
We had our bedroom carpet fitted in August. Neal arrived (at the time I was given) and did the job. Great. Later we noticed marks so we called the shop and Neal came back the same day. Turned out the carpet had a manufacturing fault. He spoke to the shop and explained, we went and agreed on an alternate carpet (our original was out of stock) but we were given an upgraded one. Neal was back within a day, defective one out, new one in. Champion.
We then had our stair carpet fitted 3rd November, we could have had it sooner but elected to wait for Neal to be available again not just because of his carpet fitting skill but the customer service follow up once he knew there had been an issue with the original bedroom one.
We will certainly use this shop again and wait for Neals availability.
3 de novembro de 2025
Avaliação não solicitada
Resposta da United Carpets & Beds - Northfield
Hi Pete, thank you for taking the time to leave a review.
We're so pleased our Northfield store could meet your expectations and provide you with a 5 star service.
We look forward to assisting you again in the future, take care.
Had my carpets fitted yesterday
Had my carpets fitted yesterday
Neal was very polite and friendly
Thank you for making a house a beautiful home for me and my family,
I would highly recommend, 10/10 service
11 de novembro de 2025
Avaliação não solicitada
Resposta da United Carpets & Beds - Northfield
Hi Rachael, thank you for taking the time to leave a review.
Its great to hear how our Northfield store could meet your expectations and provide you with a 10/10 service.
Thank you again for the recommendation, take care.
Attentive and knowledgeable staff
Attentive and knowledgeable staff. Great choice of floor coverings available.
31 de outubro de 2025
Avaliação não solicitada
Resposta da United Carpets & Beds - Northfield
Hi Lynda , thank you for taking the time to leave our Northfield store a review.
We're so pleased that the service you recieved met your expectations.
We hope to assist you again with any future projects, take care.
Neil was very professional and helpful.
11 de novembro de 2025
Avaliação não solicitada
Resposta da United Carpets & Beds - Northfield
Hi Timothy, thank you for your feedback.
We're so happy to hear that you are pleased with the service that you recieved from our Northfield store.
Thank you again for the recommendation, take care.
Great work
Easy to pick out the flooring we wanted
We gave our measurements and was given a price and date
Neil came and spent the day fitting laminate in four rooms although he had many issues with our floors he never complained just got on with it even came back a few days later to fit a piece of hard wearing carpet by our back door
7 de outubro de 2025
Avaliação não solicitada
Resposta da United Carpets & Beds - Northfield
Hi Tracey, thank you for taking the time to leave a review.
Its great to hear how our Northfield store could make your experience with us a positve one.
Thank you again for the recommendation, take care.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.