United Carpets & Beds - Sheffield Barnsley Road Avaliações 

105
O TrustScore é 4.5 de um total de 5

4,6

Barnsley Road, S5 0QJ Sheffield, GB


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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

prices were reasonable , quality good& everything organised & explained well. The fitters did everything i asked ie. fitting vinyl under washer & cupboards, helped with moving fridge & freezer altho... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Best experience I have had at carpet shop from start to finish, Mark at barnsley road branch came out measured up my bungalow full fit carpet and vinyl flooring. He gave me a fantastic price all... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The sales guy was very helpful and informative, helped us pick the right carpet. Would highly recommend - Sheffield lane top branch

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Derek helped us, he explained the pros and cons of different flooring and asked is about our requirements. He showed us different types of vinyl including the end rolls and did not pressure us. We tho... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Carpetes
  2. Loja de Móveis para Quartos
  3. Loja de Pisos
  4. Loja de Móveis
  5. Loja de móveis para sala de estar
  6. Loja de colchões

Escrito pela empresa

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Escrito pela empresa

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

105 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(105)

1.830 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

First class service

First class service. No pushy salesman but when we asked we received expert advice. Would recommend

4 de março de 2024
Avaliação não solicitada
logotipo da United Carpets & Beds - Sheffield Barnsley Road

Resposta da United Carpets & Beds - Sheffield Barnsley Road

Hi Linda,
Thank you for leaving us a 5 star review.
We are happy to hear that you received great service from the team who was able to advise you on our huge range of flooring.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield Barnsley Road

Avaliado com 5 de um total de 5 estrelas

Good advice given on a bedroom carpet…

Good advice given on a bedroom carpet and a reasonable price too.
The fitter was very good as well. Thank you

20 de fevereiro de 2024
Avaliação não solicitada
logotipo da United Carpets & Beds - Sheffield Barnsley Road

Resposta da United Carpets & Beds - Sheffield Barnsley Road

Hi Alan,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store and fitting experience with the team on-hand to advise you on our huge range of carpets.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield Barnsley Road

Avaliado com 5 de um total de 5 estrelas

Brilliant people

Brilliant people

19 de janeiro de 2024
Avaliação não solicitada
logotipo da United Carpets & Beds - Sheffield Barnsley Road

Resposta da United Carpets & Beds - Sheffield Barnsley Road

Hi Keeley,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield

Avaliado com 5 de um total de 5 estrelas

Really helpful i went in told them what…

Really helpful i went in told them what i wanted and they sorted it out no hassle great price an delivered an fitted with 2 days iv used these fo last 20 pluss yrs

11 de janeiro de 2024
Avaliação não solicitada
logotipo da United Carpets & Beds - Sheffield Barnsley Road

Resposta da United Carpets & Beds - Sheffield Barnsley Road

Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you have once again have had a hassle free experience at United Carpets & Beds Sheffield with the team able to get you a great price and get you booked in for fitting 2 days later!!
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Sheffield

Avaliado com 5 de um total de 5 estrelas

Lots of choices

Lots of choices, some good advice and very competitive prices. Made every effort to fit the carpet on a day that suits. It was done efficiently and all the bits bagged up tidily, looks and feels really good.

8 de fevereiro de 2024
Avaliação não solicitada
logotipo da United Carpets & Beds - Sheffield Barnsley Road

Resposta da United Carpets & Beds - Sheffield Barnsley Road

Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in store experience with the team able to get you a great price and accommodate fitting to suit you.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield

Avaliado com 5 de um total de 5 estrelas

Great carpet for stairs

Nice, good quality carpet. Looks great on my stairs and was fitted really well.

24 de janeiro de 2024
Avaliação não solicitada
logotipo da United Carpets & Beds - Sheffield Barnsley Road

Resposta da United Carpets & Beds - Sheffield Barnsley Road

Hi Julie,
Thankyou for leaving us a 5 star review.
The team will be delighted to hear that you love your new stair carpet.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield Barnsley Road

Avaliado com 5 de um total de 5 estrelas

Great experience

Friendly, professional, knowledgable and efficient with lots of choice of products.

21 de fevereiro de 2024
Avaliação não solicitada
logotipo da United Carpets & Beds - Sheffield Barnsley Road

Resposta da United Carpets & Beds - Sheffield Barnsley Road

Hi John,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team delivering a professional service and that you were able to view our huge range of products.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield Barnsley Road

Avaliado com 5 de um total de 5 estrelas

Thank you all at United Carpets. Barnsley Road. Sheffield.

Thank you all at United Carpets. Excellent service and all the staff are very courteous. Thank you for your patience I did change the fitting date a couple of times but this was not a problem to them. The carpet fitters did a very professional job. Highly recommended.

12 de fevereiro de 2024
Avaliação não solicitada
logotipo da United Carpets & Beds - Sheffield Barnsley Road

Resposta da United Carpets & Beds - Sheffield Barnsley Road

Hi Jill,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received excellent service from the team as well as them able to adjust fitting time to suit you!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield Barnsley Road

Avaliado com 5 de um total de 5 estrelas

We had laminate floor fitted throughout…

We had laminate floor fitted throughout the living room and kitchen, the fitters were lovely and friendly and very efficient and it was all down in half a day 😁 the flooring itself is one of the best we have had, great service from star to Finnish.

14 de fevereiro de 2024
Avaliação não solicitada
logotipo da United Carpets & Beds - Sheffield Barnsley Road

Resposta da United Carpets & Beds - Sheffield Barnsley Road

Hi Shelley,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great fitting experience with the team able to fit quickly and efficiently.
All the team love to hear such positive comments about our products and services.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield Barnsley Road

Avaliado com 5 de um total de 5 estrelas

Brilliant smooth transaction

Brilliant smooth transaction, great bed, and arrived exactly when told.
Rhankyou

22 de dezembro de 2023
Avaliação não solicitada
logotipo da United Carpets & Beds - Sheffield Barnsley Road

Resposta da United Carpets & Beds - Sheffield Barnsley Road

Hi Robin,
Thankyou for leaving us a 5 star review.
We are happy to hear that you love your new bed and received great communication about delivery.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield Barnsley Road

Avaliado com 4 de um total de 5 estrelas

Kitchen flooring

Managed to complete order in a really short time before xmas. Would have given 5 stars but didn’t tell me I needed to pay an extra £10 for adhesive for fitting until order was being written up. Never heard of this before so felt I’d been upsold at the 11th hour even though it was a small amount. 5 stars for carpet fitter - he was great.

20 de dezembro de 2023
Avaliação não solicitada
logotipo da United Carpets & Beds - Sheffield Barnsley Road

Resposta da United Carpets & Beds - Sheffield Barnsley Road

Hi Marie,
Thankyou for leaving us a review.
We are happy to hear that you had a great experience at United Carpets & Beds Sheffield Barnsley Road with the team able to fit you in quickly and efficiently before Christmas.
We apologise that the need for adhesive wasn't mentioned earlier when advising you.
Once again, thankyou for leaving us a review.
All the best,
United Carpets & Beds Sheffield Barnsley Road

Avaliado com 1 de um total de 5 estrelas

Shocking fitting

The fitting is shocking its all bumped up everywhere not flat to floor at all. Won't recommend at all.

20 de dezembro de 2023
Avaliação não solicitada
logotipo da United Carpets & Beds - Sheffield Barnsley Road

Resposta da United Carpets & Beds - Sheffield Barnsley Road

Hi Paul,
Thankyou for taking time to leave us a review.
We are disappointed to hear that your experience was not up to our usual high standard.
If you email aftersales@unitedcarpets.net we can escalate this for you and the team will be more than happy to inspect this and rectify any problems you have.
Once again, thankyou for leaving us a review.
The United Team

Avaliado com 5 de um total de 5 estrelas

Purchased some vinyl for our new…

Purchased some vinyl for our new kitchen, good price, arrived within a few days and expertly fitted, definitely recommend

20 de dezembro de 2023
Avaliação não solicitada
logotipo da United Carpets & Beds - Sheffield Barnsley Road

Resposta da United Carpets & Beds - Sheffield Barnsley Road

Hi Phil,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience at United Carpets & Beds Sheffield with your new vinyl being fitted quickly and efficiently.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield

Avaliado com 5 de um total de 5 estrelas

Our experience on Saturday was…

Our experience on Saturday was excellent. Umzy was so helpful,very knowledgeable. Explained everything in detail. Even had a little joke with us. We will definitely be coming back again.

13 de janeiro de 2024
Avaliação não solicitada
logotipo da United Carpets & Beds - Sheffield Barnsley Road

Resposta da United Carpets & Beds - Sheffield Barnsley Road

Hi Julie,
We are delighted to hear that you had a great experience at United Carpets & Beds Sheffield with our expert sales team being able to advise you. All the team love to hear positive comments about our service and that Umzy created a relaxed atmosphere and kept you well informed.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield

Avaliado com 5 de um total de 5 estrelas

Staff Extremely helpful in store.

Staff Extremely helpful in store.
Quick measuring service for stairs.

Fitting was as arranged, quick and looks great.

3 de janeiro de 2024
Avaliação não solicitada
logotipo da United Carpets & Beds - Sheffield Barnsley Road

Resposta da United Carpets & Beds - Sheffield Barnsley Road

Hi Andrew,
Thankyou for leaving us a 5 star review.
We are delighted to hear that you had a quick and efficient experience at United Carpets & Beds Sheffield Barnsley Road while using our free measuring service to make sure you had a perfect fit!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sheffield Barnsley Road

Avaliado com 1 de um total de 5 estrelas

Ripped off

Myself and my sister went into store and wanted 2 cheap carpets for 2 bedrooms, including underlay and a small piece of lino for the pantry. We chose the carpet at £7.99 a square metre and the total came to £740. We are grieving our late mother and didn’t have time to process the cost and placed the order. When I showed my husband the bill he couldn’t believe how expensive it was so went into store himself. He was served by a different person who looked at the bill and gave him £60 off. I couldn’t believe that we had been over charged and it appears that prices are variable depending on who the customer is and who serves you! I will never use this store again, I feel that they took advantage of 2 young women shopping alone.

10 de novembro de 2023
Avaliação não solicitada
logotipo da United Carpets & Beds - Sheffield Barnsley Road

Resposta da United Carpets & Beds - Sheffield Barnsley Road

Hi,
I am sorry to hear that our service was not up to our usual standard. If you can send the full details of your experience through to aftersales@unitedcarpets.net. Our team will will look into this.
The United Team

Avaliado com 2 de um total de 5 estrelas

Ridiculously priced and bad quality.

First of all, they tried to charge us £600 for a new stair carpet. Managed to get it down to £400, staff clearly care more about sales and commission rather than quality of products. Carpet recommended and chosen looks lovely, however they have fitted standard grippers as they don’t supply short ones which means the grippers are now spiking our feet every time we walk up and down stairs. Had a guy out today to have a look, after taking time off work to wait all day without a phone call, to be told all he was going to do was bang the spikes down which would then make the carpet be detached, leaving it saggy over time. I told him to leave it as we can do that easily ourselves and I don’t feel that someone should get paid to do an easy half fix that causes more issues later on. Unimpressed, unsatisfied and very frustrated. Won’t be shopping here again.

9 de outubro de 2023
Avaliação não solicitada
logotipo da United Carpets & Beds - Sheffield Barnsley Road

Resposta da United Carpets & Beds - Sheffield Barnsley Road

Good afternoon,

I'm really sorry to hear that your experience with us was not up to our normal high standards. If you send full details of the complaint through to our customer service team including the location of the store you ordered with we will be able to look into this more closely for you.

You can send these details through to aftersales@unitedcarpets.net and our team will respond to you directly.

Thank you for taking the time to leave us your feedback.

The United Team

Avaliado com 1 de um total de 5 estrelas

Fraudsters

Bought some carpets and laminate and paid in full to find out on the day that we need to pay money to the fitters. The store now say that they minus this off the total cost however this is not what we were told when we purchased and were led to believe that we paid in full. This was not clear on our invoice and we were lied to when purchasing (wether on purpuse or not). The fitters took the laminate back even though we asked them to leave it so we had to go pick it up and were forced to pay the (unquoted for) carpet fitting and now need to find someone to fit us the laminate because the fitters made it clear to us that they didn't want to do it in the first place. I STRONGLY advise against shopping with united carpets and beds as they are fraudsters.

6 de outubro de 2023
Avaliação não solicitada
logotipo da United Carpets & Beds - Sheffield Barnsley Road

Resposta da United Carpets & Beds - Sheffield Barnsley Road

Good afternoon,

I'm really sorry to hear that your experience with us was not up to our normal high standards. If you send full details of the complaint through to our customer service team including the location of the store you ordered with we will be able to look into this more closely for you.

You can send these details through to customerservice@unitedcarpets.net and our team will respond to you directly.

Thank you for taking the time to leave us your feedback.

The United Team

Avaliado com 5 de um total de 5 estrelas

Cracking service at Barnsley road…

Cracking service at Barnsley road Sheffield

22 de setembro de 2023
Avaliação não solicitada
logotipo da United Carpets & Beds - Sheffield Barnsley Road

Resposta da United Carpets & Beds - Sheffield Barnsley Road

Hi Ryan,

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Avaliado com 1 de um total de 5 estrelas

Terrible

Everything was going well, bought the carpet and laminate booked the fitter. Fitters turned up but he is only fitting the carpet ??? This was never mentioned in store. We need to pay an extra £110 for the laminate to be fitted. Talk about mis-sold. First experience with you and it will be my last!

25 de abril de 2023
Avaliação não solicitada
logotipo da United Carpets & Beds - Sheffield Barnsley Road

Resposta da United Carpets & Beds - Sheffield Barnsley Road

Hi Lewis

Thank you for your recent order and feedback. We sincerely apologise that your experience did not meet your expectations or our standards.

If you would like to talk to one of our team members personally about your experience, you can reach us at aftersales@unitedcarpets.net.

The United Team

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