There were no markings on the existing gearbox. I provided a brief explanation of the issue, added photos and measurements as per website and sent Information to UPVC Store via Whatsapp. Very prompt r... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I contacted Upvcstore, after a gearbox broke in my window, I sent them photos, measurements etc, via WhatsApp a bonus for me, it meant I didn't have to speak to a sales rep or deal with telephone call... Ver mais
The one star review reflects the unacceptable customer service received. I ordered and paid for 3 items and received 2 of them. Since then I have contacted UPVC store by phone, text and email multiple... Ver mais
Ordered a UPVC Fenster-fix Premium Window Pen to cover a few scratches on our front door. Arrived promptly, perfect colour match, easy and very quick to use.
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 18% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very impressed with the quality and…
Very impressed with the quality and price of the letter plate which arrived in super quick time.
Item exactly as described,I can't praise this company high enough,I will definitely recommend them to all of my friends and neighbours.
I could not fault the customer service
I could not fault the customer service. They went above and beyond to help me find an external door handle that had become obsolete.
I would certainly recommend with no hesitation. FANTASTIC
Great Service & Quality Products from UPVCStore…
Ordered a door handle from UPVCStore, which was delivered early, it was good quality, as described & undamaged. Unfortunately, I had ordered the wrong part & had to re-order, but the return process was easy. UPVC Store Customer services were very helpful.
Only place I could find the part I…
Only place I could find the part I needed and came in 2 days. Really got me out of a hole
Good quality and prompt delivery
Very prompt delivery. Window handles were made of a much heavier metal than the originals possibly plated brass as they are not steel. At first sight an excellent quality item.
Delivered on time and intact
Delivered on time and intact, correctly sized, don't need anything else except competitively priced. Very happy
Easy to use and great service
Easy to use website filters and good explanation of important measurements for the handle mechanism.
Really quick shipping and reasonable price.
An easy to navigate website
I was able to navigate the company website easily and they had the part I needed
It was despatched in good time.
Sliding door handle broke and I…
Sliding door handle broke and I approached a local highly regarded door and window company. To say that they were unhelpful would be an understatement!
Then I found UPVC STORE on line. What a huge difference. Found the handles easily, ordered, arrived in no time and fitted with immediate advice following a confusion over fitting. All sorted, no fuss. Why use any other supplier? They were fantastic.
Poor Company
Very poor customer service, absolutely no communication on delivery the driver just turned up, no response to emails, I would not use this company again.
Good product as described
Great service and great product
Deliveey took too long
Deliveey took too long. Sent wrong item. Not answering phone calls to resolve the issue. No answering the emails for the second days. We will have to make a claim through the bank. STAY AWAY!!!
No customer service
The goods ordered were not as described on web site so were returned immediately via tracked sign for delivery. The goods were received by UPVC store on 26/03/25 but my refund was only made nearly 3 weeks later after emails to them. Very unimpressive as this company took my payment when I made the order immediately! There is no customer service telephone line in use and responses to emails appear to be when they have time.Be wary when dealing with this company
A fine example of how it should be done
Very prompt delivery but unfortunately a production fault caused a need for a replacement item.
The equally prompt replacement and courtesy of the sales team were very impressive which went a considerable way to making the slight inconvenience acceptable. Well done.
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