Absolutely awful company and customer service, same as all the other Sports Direct companies. Cancelled orders, not able to contact anyone, paid for next day delivery for a birthday gift and not recei... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
After reading some reviews I am absolutely shocked … I’ve been using this company for a long while and I never ever had any issues in term of getting the wrong product or even in term of returning... Ver mais
Van Mildert is an excellent store that we often use - quality products at reasonable prices. I've never had need to speak to their Customer Service department before, but my request was dealt with imm... Ver mais
A empresa respondeu
Truly a great company to order from. Probably the best online fashion shop out there. Purchased a pair diesels at great price that arrived super quick. But that’s not the best bit…. They were packed i... Ver mais
Detalhes da empresa
- Loja de Roupas
- também em
- Loja de Acessórios de Moda
- Loja de Calçados
- Loja de moda feminina
- Loja de moda masculina
Sobre Van Mildert
Escrito pela empresa
Van Mildert is an award winning premium fashion retailor stocking a range of designer womenswear & menswear, footwear and accessories.
Monday to Friday 08:00 - 20:00
Saturday & Sunday 08:00 - 18:00
Customer Service Opening Hours
Monday to Friday 08:00 - 20:00
Saturday & Sunday 08:00 - 18:00
(All Times are GMT)
Contact us via Customer CareInformações de contato
Unit A, Brook Park East, NG20 8RY, Shirebrook, Reino Unido
- www.vanmildert.com
4,3
Excelente
1 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fabulous speedy service
Fabulous speedy service, goods beautifully packaged. Thank you Van Mildert 😍
20 de junho de 2022
Resposta da Van Mildert
Good afternoon,
Thank you for leaving your review.
We're happy to hear that you are enjoying your recent order and that it arrived
promptly.
We look forward to your next purchase with Van Mildert.
Kind regards
Jamie
Customer Service
Very impressed with the service.
19 de junho de 2022
Resposta da Van Mildert
Hello,
Thank you for leaving this review.
We are happy to hear you are pleased with the service received.
We are looking forward to you shopping with us again.
Kind Regards,
Rebecca
Customer Care
Incorrect order
The original order was ok but I decided to return the jacket for a different colour and smaller size but today you resent me the same colour jacket, although I clearly stated on the return form what I wanted, so now I have to send it back AT MY COST BECAUSE OF YOUR ERROR, so I will be asking for a full refund and taking my business elsewhere..
16 de junho de 2022
Resposta da Van Mildert
Good Afternoon,
Thank you for leaving this review for us.
Its great to see you are happy with your purchase made with us at Van Mildert.
Please enjoy the rest of your evening and we hope to hear from you again
shortly.
Kind regards,
Jessica
Customer support.
Brilliant service
Can’t fault!
Easy to order, very quick and kept upto date with texts or emails throughout. Delivered quickly and packaged well.
9 de junho de 2022
Resposta da Van Mildert
Good Afternoon,
Thank you for taking the time to leave us a review.
We're pleased to hear that you were satisfied with our service from start to
finish!
We look forward to your next purchase with Van Mildert.
Kind Regards
Janine
Customer Services
Great selection of products
Great selection of products
highly recommended
I will definitely buy again and again & again :)
4 de junho de 2022
Resposta da Van Mildert
Hi,
Thank you for taking the time to leave a review with us today.
I am pleased to hear you are happy with your item and service provided on your
experience with us.
I hope you shop with us again soon. Have a great day!
Kind regards,
Olivia
Resposta da Van Mildert
Hi Will,
Thank you for taking the time to leave us a review.
We're pleased to hear that you are happy with your product and look forward to
your next purchase with Van Mildert.
Kind Regards
Janine
Customer Services
perfect
perfect items and nice prices. all my orders come in nice condition with no problem at all
30 de maio de 2022
Will not use anybody else brilliant…
Will not use anybody else brilliant wuality great service
27 de maio de 2022
Resposta da Van Mildert
Good Morning.
Thank you for your review.
Its great to hear you are very pleased with our service.
We hope to see you shopping again with us soon at Van Mildert.
Please enjoy your weekend!
Kind regards,
Jessica
Customer support.
Good price, fastest delivery ever.
Lovely Stone Island down jacket bought for half the original RRP. Ordered just after 9pm and delivered by 11am the following day (DPD are the kings of reliable delivery and worth paying a few quid more for)
24 de maio de 2022
Resposta da Van Mildert
Hi Jon,
Thank you for taking the time to leave this review; We're pleased to hear you
are satisfied with the product and services you have received.
Kind regards,
Van Mildert Customer Service
T-shirt true fit to size good service…
T-shirt true fit to size good service on process zero complaints.
24 de maio de 2022
Tracking threw me off but it would not…
Tracking threw me off but it would not keep me from buying from you
23 de maio de 2022
Resposta da Van Mildert
Hi Trustpilot,
Many thanks for taking the time to leave a review.
We are extremely pleased to hear of your satisfaction with the service received
from us.
Hopefully this experience will inspire you to continue shopping with Van Mildert
in the future.
Kind Regards,
Liam
Customer Support
Resposta da Van Mildert
Hi Sergio!
Thank you for taking the time to leave us a review, we really appreciate your
feedback.
We hope you enjoy your order and we look forward to seeing you again :)
Kind Regards,
Sam
Customer Support
5 stars because had no problems and…
5 stars because had no problems and delivery was fast
18 de maio de 2022
Resposta da Van Mildert
Good Evening,
Thank you for taking the time to leave us a review.
We're pleased to hear that our delivery service exceeded your expectations.
We look forward to your next purchase with Van Mildert.
Kind Regards
Janine
Customer Services
Excellent delivery and service.
17 de maio de 2022
Items was not as described
Items was not as described, purchased a hoodie was not the one I ordered sent different item same label, purchased another item described as triple black however when received was navy.
16 de maio de 2022
Resposta da Van Mildert
Hi,
Thank you for taking your time to leave this review and feedback.
I'm extremely sorry to hear about your experience and do apologise. So we can
discuss this further, I have reached out to you using the Trustpilot 'Find
reviewer' tool.
I hope to hear from you soon!
Kind regards
Cory
I ordered a Belstaff hoodie which…
I ordered a Belstaff hoodie which arrived three days later which was great
When I opened it up the hoodie was damaged so it had to be sent back which required recorded post which was £8 pounds
Then later I was told that it was out of stock and I would get a refund for my original purchase, so no hoodie and it cost me £8 pounds for the whole experience 😡
15 de maio de 2022
Resposta da Van Mildert
Hi Scott,
Thank you for taking the time to leave this review.
I am sorry to hear about the experience with your order.
I have now reached out for contact details to allow me to assist.
Kind Regards,
Maddie
Customer Service
Very good shirt nice fit fast delivery
15 de maio de 2022
Resposta da Van Mildert
Hi Trustpilot,
Thank you for taking the time to leave a 5* review.
We are extremely pleased to hear of your satisfaction with the product and
overall service received.
Hopefully this experience will inspire you to continue shopping with Van Mildert
in the future.
Kind Regards,
Liam
Customer Support
Excellent company
Fantastic company, ordered some clothes and delivery was a lot quicker than quoted too. Their prices are superb. Will definitely be purchasing from again. Highly recommend.
12 de maio de 2022
Resposta da Van Mildert
Hi David,
Thank-you for leaving this review.
We are so glad to hear your are pleased with your purchases and that your order
arrived quickly!
Thank-you for shopping with Van Mildert.
Kind regards
Abbie
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