Absolutely awful company and customer service, same as all the other Sports Direct companies. Cancelled orders, not able to contact anyone, paid for next day delivery for a birthday gift and not recei... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
After reading some reviews I am absolutely shocked … I’ve been using this company for a long while and I never ever had any issues in term of getting the wrong product or even in term of returning... Ver mais
Van Mildert is an excellent store that we often use - quality products at reasonable prices. I've never had need to speak to their Customer Service department before, but my request was dealt with imm... Ver mais
A empresa respondeu
Truly a great company to order from. Probably the best online fashion shop out there. Purchased a pair diesels at great price that arrived super quick. But that’s not the best bit…. They were packed i... Ver mais
Detalhes da empresa
- Loja de Roupas
- também em
- Loja de Acessórios de Moda
- Loja de Calçados
- Loja de moda feminina
- Loja de moda masculina
Sobre Van Mildert
Escrito pela empresa
Van Mildert is an award winning premium fashion retailor stocking a range of designer womenswear & menswear, footwear and accessories.
Monday to Friday 08:00 - 20:00
Saturday & Sunday 08:00 - 18:00
Customer Service Opening Hours
Monday to Friday 08:00 - 20:00
Saturday & Sunday 08:00 - 18:00
(All Times are GMT)
Contact us via Customer CareInformações de contato
Unit A, Brook Park East, NG20 8RY, Shirebrook, Reino Unido
- www.vanmildert.com
4,3
Excelente
1 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good service used them for many years
Good service used them for many years. Wish delivery was cheaper, you can spend £500 and still get charged for delivery. Maybe charge a yearly delivery fee instead
3 de agosto de 2022
Resposta da Van Mildert
Hi Zahid,
Thank you for taking the time to leave a review with us today.
I am pleased to read you are happy with your purchase/s and service provided
with Flannels.
We hope you return to shop with us in the future. Have a great day!
Kind regards,
Olivia
Resposta da Van Mildert
Good Evening,
Thank you for taking the time to leave us a review.
We're pleased to hear that your shopping experience exceeded your expectations
and we look forward to your next purchase with Van Mildert!
Kind Regards
Janine
Customer Services
Great service and products
29 de julho de 2022
Absolute joke of a service
Absolute joke of a service! Paid for next day delivery and it's been 9 days now and I still haven't received my items. According to their chat service - which is pretty much their only contact method - I could wait up to 28 days for my items to arrive due to an investigation having to be carried out between the supplier and the courier. Definitely would not recommend this company or DPD to anyone purely based on their lack of customer service and interest in the customers needs!
29 de julho de 2022
Ordered 3 t shirts in the sale
Ordered 3 t shirts in the sale , only 1 in package that had been carefully tampered with. Only contact I get from van mildert is when I contact them.
Pleased they where in the sale and not expensive items that the DPD driver has gifted himself.
Buy from actual shops to avoid this
26 de julho de 2022
Resposta da Van Mildert
Hi Daniel,
Thanks for your email.
I'm sorry to hear that you have had such a negative experience shopping with us.
I have now reached out to discuss this in more depth with you.
Kind regards,
Ben
Customer Support
Delivered before expected date no…
Delivered before expected date no problems will be using them again
13 de julho de 2022
Resposta da Van Mildert
Good afternoon Wayne,
Thank you for leaving your review.
We're happy to hear that your order arrived quicker than you were expecting.
We look forward to your next purchase with Van Mildert.
Kind regards
Jamie
Customer Service
Highly recommend!!
Van Mildert is an excellent store that we often use - quality products at reasonable prices. I've never had need to speak to their Customer Service department before, but my request was dealt with immediately and without question. Thank you to both Jack and Samuel who assisted.
12 de julho de 2022
Resposta da Van Mildert
Hi,
Thank you for taking the time to leave this review.
I am thrilled to hear you are happy with our store and customer service, we look
forward to your next purchase.
Thank you for shopping with Van Mildert.
Kind Regards,
Maddie
Customer Service
Resposta da Van Mildert
Hi Joseph,
Thank you for taking the time to leave your review. We value your feedback.
We are pleased to hear that you are happy with the service we have provided.
Thank you for shopping with us at Van Mildert.
Kind Regards
Curtis
Advisor
Customer Services
great service with speedy delivery
8 de julho de 2022
Resposta da Van Mildert
Hi,
Thank you for taking the time to leave a review with us today.
I am please to read you are happy with your purchase/s and service provided with
Flannels.
We hope you return to shop with us in the future. Have a great day!
Kind regards,
Olivia
Resposta da Van Mildert
Hi,
Thank you for taking the time to leave a review with us today.
I am please to read you are happy with your purchase/s and service provided with
Flannels.
We hope you return to shop with us in the future. Have a great day!
Kind regards,
Olivia
Van Mildert the United Kingdom rockstar
I often do my online purchase from Van Mildert.com. I am always happy to do the online shopping from Van Mildert. I am from India. I hope to visit some stores of Van Mildert at the United Kingdom soon.
Regards
Manie
6 de julho de 2022
Resposta da Van Mildert
Hi Manie,
Thanks for your review.
We`re happy to hear this and look forward to seeing you in one of our stores in
the UK soon!
Kind regards
Daniel
Great choices and value for your money…
Great choices and value for your money and easy to order 5 star definitely
5 de julho de 2022
Navigating web site a breeze.
Navigating web site a breeze.. delivery usual challenge but happy camper!
Cheers
4 de julho de 2022
Great service but postage is a killer…
Great service but postage is a killer if ordering a lot of clothes
4 de julho de 2022
Great service
Great service, ordered one day, delivered the next. Packaged brilliantly.
2 de julho de 2022
Always a great service
30 de junho de 2022
I love easy online shopping!
Package arrived promptly and was beautifully packed. Easy to order and sweatshirt was well received by grandson.
30 de junho de 2022
Service is always on point
Service is always on point. Good quality stuff and fast delivery. Different methods of payments. ✨✨✨✨✨🫶
26 de junho de 2022
Resposta da Van Mildert
Good morning Lelo,
Thank you for taking the time to leave your review.
We're happy to hear that the service was good and that your order arrived
promptly.
We look forward to your next order with Van Mildert.
Kind regards
Jamie
Customer Service
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