Absolutely awful company and customer service, same as all the other Sports Direct companies. Cancelled orders, not able to contact anyone, paid for next day delivery for a birthday gift and not recei... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
After reading some reviews I am absolutely shocked … I’ve been using this company for a long while and I never ever had any issues in term of getting the wrong product or even in term of returning... Ver mais
Van Mildert is an excellent store that we often use - quality products at reasonable prices. I've never had need to speak to their Customer Service department before, but my request was dealt with imm... Ver mais
A empresa respondeu
Truly a great company to order from. Probably the best online fashion shop out there. Purchased a pair diesels at great price that arrived super quick. But that’s not the best bit…. They were packed i... Ver mais
Detalhes da empresa
- Loja de Roupas
- também em
- Loja de Acessórios de Moda
- Loja de Calçados
- Loja de moda feminina
- Loja de moda masculina
Sobre Van Mildert
Escrito pela empresa
Van Mildert is an award winning premium fashion retailor stocking a range of designer womenswear & menswear, footwear and accessories.
Monday to Friday 08:00 - 20:00
Saturday & Sunday 08:00 - 18:00
Customer Service Opening Hours
Monday to Friday 08:00 - 20:00
Saturday & Sunday 08:00 - 18:00
(All Times are GMT)
Contact us via Customer CareInformações de contato
Unit A, Brook Park East, NG20 8RY, Shirebrook, Reino Unido
- www.vanmildert.com
4,3
Excelente
1 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Top never arrived and customer services…
Top never arrived and customer services are telling me I have to wait 28 days
12 de julho de 2023
Resposta da Van Mildert
Good afternoon Jake,
Thank you for taking the time to leave us a review regarding your recent
purchase.
I am sorry you appear to have an issue with your delivery dispute. I can
understand this is frustrating and I would like to apologise for the
inconvenience caused.
In order to assist you further, I have reached out via email to ensure to
provide you further assistance.
If there is anything else you need me to help you with, please do not hesitate
to contact me. I will be happy to help.
I look forward to hearing back from you.
Kind Regards,
Abi
Customer Services
friendly support dealing with stressful…
friendly support dealing with stressful problems .
very grateful for my discount too .
18 de julho de 2023
Very good service
4 de julho de 2023
Delivery is usually efficient and…
Delivery is usually efficient and usually no problems with refunds
26 de junho de 2023
I have been purchasing a lot from this…
I have been purchasing a lot from this website and their service is above standard. Website is easy to use. They reply on time and pricing is very competitive especially during Sale season.
8 de junho de 2023
nie mehr wieder!
9 de junho de 2023
Resposta da Van Mildert
Good Afternoon Mustafa,
Thank you for taking the time to leave a trust pilot review,
We have reached out to you by email to get a better understanding of what the
issue is.
Thank you for shopping at Van Mildert
Please do not hesitate to contact me with any future questions
Kind Regards
Megan
Customer Service Advisor
Customs
They charged me the customs eventhough it’s cleary written they don’t do that for Croatia.
9 de junho de 2023
Resposta da Van Mildert
Good afternoon,
Thank you for raising this matter through trust pilot, I can understand your
frustration on the matter as I would be upset also.
I have raised this matter and will be emailing you very soon on the issued so I
can assist you further.
Take care and speak very soon Nada.
Kind Regards
Brittany
Initial order delivered ahead of…
Initial order delivered ahead of schedule, subsequent returns also handled swiftly and exchanges where required further shipped out to myself with all transactions accounted for correctly. What more could you ask for…?
2 de junho de 2023
Didn’t receive my order
7 de junho de 2023
Resposta da Van Mildert
Good afternoon.
Thank you for taking the time to raise this matter by Trust Pilot and bringing
this issue to our attention.
Please email us cs@flannels.com [cs@flannels.com] so we can assist you further
on this matter, I can assure you we will get this matter solved.
I hope to hear from you very soon.
Kind Regards
Brittany
Efficient,fast delivery.
27 de maio de 2023
Resposta da Van Mildert
Hi Jack,
Thank you for leaving us a review.
I am sorry to hear that you had a negative experience whilst shopping with us.
If you would like to discuss this further, please contact us via our email.
Kind Regards
McKenzie
Customer Service
Fast delivery 👍
10 de maio de 2023
Ik was zondag daar,mooi weer
Ik was zondag daar,mooi weer, druk maar overzichtelijk.
Live muziek en een playback act.
We hebben genoten.
Heel gemoedelijk.
21 de maio de 2023
Avaliação não solicitada
Great price and amazingly fast standard…
Great price and amazingly fast standard delivery
12 de maio de 2023
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