Absolutely awful company and customer service, same as all the other Sports Direct companies. Cancelled orders, not able to contact anyone, paid for next day delivery for a birthday gift and not recei... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
After reading some reviews I am absolutely shocked … I’ve been using this company for a long while and I never ever had any issues in term of getting the wrong product or even in term of returning... Ver mais
Van Mildert is an excellent store that we often use - quality products at reasonable prices. I've never had need to speak to their Customer Service department before, but my request was dealt with imm... Ver mais
A empresa respondeu
Truly a great company to order from. Probably the best online fashion shop out there. Purchased a pair diesels at great price that arrived super quick. But that’s not the best bit…. They were packed i... Ver mais
Detalhes da empresa
- Loja de Roupas
- também em
- Loja de Acessórios de Moda
- Loja de Calçados
- Loja de moda feminina
- Loja de moda masculina
Sobre Van Mildert
Escrito pela empresa
Van Mildert is an award winning premium fashion retailor stocking a range of designer womenswear & menswear, footwear and accessories.
Monday to Friday 08:00 - 20:00
Saturday & Sunday 08:00 - 18:00
Customer Service Opening Hours
Monday to Friday 08:00 - 20:00
Saturday & Sunday 08:00 - 18:00
(All Times are GMT)
Contact us via Customer CareInformações de contato
Unit A, Brook Park East, NG20 8RY, Shirebrook, Reino Unido
- www.vanmildert.com
4,3
Excelente
1 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fantastic delivery time excellent…
Fantastic delivery time excellent packaging always the same
3 de dezembro de 2022
Great website and excellent service
14 de novembro de 2022
Good online shopping experience.
Great product, great price, speedy delivery. Happy customer :-)
12 de novembro de 2022
Great products and pricing
Great products and pricing
Super fast delivery with great communication
10 de novembro de 2022
Very fast delivery highly recommended…
Very fast delivery highly recommended great value for quality clothing
2 de novembro de 2022
Too expensive to send and receive i…
Too expensive to send and receive i Ordered on two separate occasions I still have not any item as the sizes did not match sadly
But the annoying thing it’s the £24 spent with ordering and sending back
14 de novembro de 2022
Resposta da Van Mildert
Hello,
Thank you for leaving this review.
I am sorry to hear of the issues you have faced.
I have reached out to you to assist you further.
Kind Regards,
Rebecca
Customer Care
Fantastic service in every way
12 de novembro de 2022
Great service and fantastic fast…
Great service and fantastic fast delivery and a great selection of products to choose from
9 de novembro de 2022
Never got my items or money back
28 de outubro de 2022
Resposta da Van Mildert
Hi,
Thank you for your review.
We are very sorry to hear that you have not received your items or the funds
paid for these.
To ensure that this is looked into further and assistance is provided, we have
reached out to you via email to discuss this in more detail.
Please look out for this arriving shortly.
Kind regards,
Louise
I was very disappointed because the…
I was very disappointed because the item I received was too big & I wanted to return it. I took it to my post office & the charge for return was $30! It doesn’t pay for me so I’m stuck with something I can’t wear. I was not aware it would cost that much!!! I will not order from this website again for that reason.
24 de outubro de 2022
Resposta da Van Mildert
Hi Raizy,
Thank you for taking the time to write the review.
I am sorry to hear that the item you have received does not fit.
I have reached out to you in private to assist you with the return process.
Thank you for shopping with Van Mildert.
Kind Regards,
Customer Support
Costums fees not included
I had to pay for costums fees even though i'm EU based.
Your website clearly states on - SITE POLICIES - TERMS AND CONDITIONS - DESCRIPTION AND PRICING OF GOODS: "For Customers based in the UK and the EU: the price includes all applicable taxes".
24 de outubro de 2022
Send coat back as too large for a…
Send coat back as too large for a smaller size but have not had any contact with them
17 de outubro de 2022
Resposta da Van Mildert
Hi Stephen,
Thank you for your review.
I am sorry to hear this.
I am going to reach out to you directly to resolve this.
Thank you for shopping at Flannels.
Sincerely
Sam
Customer Support
Cp jacket with extra 20% off from…
Cp jacket with extra 20% off from outlet bargain,
Quick delivery as usual
15 de setembro de 2022
Received the item safely and delivery…
Received the item safely and delivery was on time too. The price was reasonable and it was easy to purchase even though had to ship oversea. I had a good experience in dealing with this company and buying the item. Thank you so much
20 de outubro de 2022
Fast delivery well packaged
16 de outubro de 2022
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