I keep seeing bad reviews due to price and understand the prices are hefty for out of hours, but no out of hours vets is really any differently priced. It is what it is. I had to make the call to... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
We took my poor Minnie as she had collapsed and stopped breathing. The staff at thornbury vets were amazing they rushed straight out for her at the door and took her to the back reassuring they woul... Ver mais
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So caring & Professional staff ! They really took into Consideration my worries & concerns & how distressed I was, about my cats health, also hands on with him & put his needs first, also kept me upd... Ver mais
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Our cat seemed to get very poorly suddenly at 9pm, and I got straight through to a very helpful lady on the phone, who set up our visit to a clinic within 30 mins drive from us. We were seen pretty qu... Ver mais
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Detalhes da empresa
Sobre Vets Now - Bradford
Escrito pela empresa
Find An Emergency Vet
Pet Care Advice
Customer Hub
About Vets Now
Pet emergencies can happen at any time – including when your regular vet is closed.
That’s why our nationwide network of out-of-hours pet emergency clinics are open through the night, at weekends and on bank holidays, so we’re ready and waiting to provide expert pet emergency care when your regular vet is having some time off.
Our pet emergency clinics are the pet equivalent of A&E and our purpose is to give you and your pet the care and support you deserve, at the time you need it most, whether it’s four in the morning or in the middle of Sunday lunch.
Vets Now provides this trusted service to more than 1000 veterinary practices across the UK — from over 60 dedicated out-of-hours clinics and two 24/7 pet emergency hospitals. In total, we treat around 200,000 small animals every year — our highly-skilled team works hard throughout the night, weekends and Bank Holidays. So whether you’re in Aberdeen, Belfast or Portsmouth we’re there for you and your pet when you need us most.
We’ve also pioneered other ways to help pets, pet owners and the veterinary profession, such as our comprehensive referrals service and providing our staff with industry-leading training and development opportunities. We also support the pet blood transfusion charity, Pet Blood Bank UK. Meanwhile, our two hospitals — in Glasgow and Manchester — are home to some of the UK’s leading specialists in the field of emergency and critical care and provide care 24 hours a day, seven days a week.
Informações de contato
1 Lorne St, BD4 7PS, Bradford, Reino Unido
- 01274 013278
4,3
Excelente
129 avaliações
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Lovely staff
The staff were so lovely, professional and compassionate.
They forwarded their diagnosis onto my own vets, so they had all the info ready when we took my dog. Obviously this made everything much easier for my vets to understand with what meds she needed etc.
7 de agosto de 2024
Resposta da Vets Now - Bradford
Hi Julie, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Staff were lovely and made me feel…
Staff were lovely and made me feel relaxed and looked after my fur baby like he was their own. Full explanations given on everything they were going to do and did.
Thank You to the night team on 30/07/24
2 de agosto de 2024
Resposta da Vets Now - Bradford
Hi there, we really appreciate you taking the time to leave us a review. Our team are all passionate about pets and their welfare. They’ll be thrilled to hear you were so happy with their service.
Resposta da Vets Now - Bradford
Hi, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Brilliant!
The vet we saw was brilliant. He took such excellent care of my ill rabbit and she is now making what looks to be a very good recovery. Thank you so much!
30 de junho de 2024
Resposta da Vets Now - Bradford
Hi Caroline, we really appreciate you taking the time to leave us a review. We’re glad we could help you and your pet. Have a lovely day!
Really helpful and gave goof advice
Really helpful and gave goof advice. Quick replies too
11 de junho de 2024
Resposta da Vets Now - Bradford
Hi, thanks for taking the time to leave us a review. It’s a pleasure to have helped you and your pet. Have a great day.
Brilliant!
Brilliant!! Staff/vets were absolutely amazing - clever, reassuring, kind, efficient.
12 de maio de 2024
Resposta da Vets Now - Bradford
Hi Sophie, thank you for your kind review. I'm really glad we could be there for you.
I received excellent treatment for my…dog
I received excellent treatment for my pet Rosie she was ill for a week and every day for a week they treated her with love unfortunately my pet didn't make it but everybody was so kind and helpful at PDSA I would like to thank everybody involved with my dogs care
9 de abril de 2024
Resposta da Vets Now - Bradford
Hi Catherine, thanks for taking the time to leave us a review. Whilst we’re so sorry for your loss, we’re glad our team were there to help during a difficult time.
You helped my dog with giving her…
You helped my dog with giving her medication and keeping a eye on her
13 de abril de 2024
Resposta da Vets Now - Bradford
Hi Emma, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Good response dog better next day.
5 de março de 2024
Resposta da Vets Now - Bradford
Hi, we really appreciate your kind words. We hope you have a great day.
The vet was lovely and friendly
The vet was lovely and friendly, as were the reception staff. But I removed one star for the extortionate cost and another because I think if I had been asked more questions when I rang it could have been established that my cat wasn't in imminent danger, so an expensive late night trek across town wasn't necessary.
25 de fevereiro de 2024
Resposta da Vets Now - Bradford
Hi Wendy, we really appreciate your kind words. We’re glad we could help you and your pet. If you’d like to see a breakdown of our costs, visit: https://www.vets-now.com/2018/01/emergency-vet-costs-prices-fees/.
Great staff prompt srervice brilliant…
Great staff prompt service brilliant thankyou
17 de fevereiro de 2024
Resposta da Vets Now - Bradford
Hi John, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Very reassuring
Very reassuring had to go see them in early hours of morning gave treatment and lots of advice
15 de fevereiro de 2024
Resposta da Vets Now - Bradford
Hi, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
The lady vet we saw was very calm
The lady vet we saw was very calm, helped to reassure us and our dog, whilst explaining everything.
6 de fevereiro de 2024
Resposta da Vets Now - Bradford
Hi, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Emergency vets are a scam
This is the second time I have used the out of hours service and like last time they give you false hope about your rabbit's leg being possible to repair only for your regular vet to put your baby down the next day. Isnt it easier just to end the animal's suffering?
They also charge a £25 admin fee to deal with your insurer which you don't have to pay but this wasn't explained, even though I asked and got a waffled reply in return. My insurer have contacted me to say they are waiting for information from them so not sure what the fee is actually for? They charged £377 just to administer pain killers and give us false hope. Just for 10 minutes? It's a scam.
9 de janeiro de 2024
Resposta da Vets Now - Bradford
Hi, thanks for your feedback on the cost of your pet’s care at Vets Now. We appreciate that taking an unplanned trip to an emergency care provider can be frustrating. It’s much more expensive to run an emergency clinic than a regular daytime veterinary practice and our prices do reflect this. For a thorough breakdown and explanation of our pricing policy, feel free to visit: https://www.vets-now.com/2018/01/emergency-vet-costs-prices-fees/
They saw us very quickly and the vet…
They saw us very quickly and the vet was incredibly friendly and reassuring about how our cat was going to be treated. We were there far less time than expected!
18 de novembro de 2023
Resposta da Vets Now - Bradford
Hi Lucy, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Compassionate staff
In awful circumstances the staff were kind and compassionate. Everyone treated us with kindness and empathy. You made a difficult situation a bit easier and we were grateful for that help and understanding.
8 de outubro de 2023
Avaliação não solicitada
Resposta da Vets Now - Bradford
Hi, we really appreciate you taking the time to leave us a review. We work hard to ensure every client’s experience is second-to-none and we’re glad to hear you found this to be the case.
Excellent staff
Excellent staff. Very friendly and helpful. Kept me informed of my pets condition.
6 de outubro de 2023
Resposta da Vets Now - Bradford
Hi Sarah, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Lovely caring people
Lovely caring people. Went the extra mile for my cat and was so friendly with us.
5 de outubro de 2023
Resposta da Vets Now - Bradford
Hi Claire, we really appreciate you taking the time to leave us a review. Our team are all passionate about pets and their welfare. They’ll be thrilled to hear you were so happy with their service.
Not our usual vet
Not our usual vet. We used as an emergency, out of hours. Very costly. Good clinical advice but poor admin. Still waiting for details from vets now for insurers to be able to pay us.
16 de setembro de 2023
Avaliação não solicitada
Resposta da Vets Now - Bradford
Hi Amanda, I’m sorry to hear you’re unhappy after your recent visit to Vets Now. If you’d like to discuss your visit with a member of our team, please email us on enquiriesteam@vets-now.com, indicating which clinic you attended, your pet’s name and the first line of your home address and highlighting your concerns.
Staff were great
Staff were great , explained everything very clearly for my bengals diagnosis and were helpful in the insurance claim too,
21 de setembro de 2023
Resposta da Vets Now - Bradford
Hi Chris, thanks for your 5 star review. we really appreciate it. Have a great day!
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