The staff and vet were very helpful, the vet very informative, explaining possible reasons for my dogs illness and possible ways to recovery and after delivering the treatment, kept in touch to see... Ver mais
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The staff and vet were very helpful, the vet very informative, explaining possible reasons for my dogs illness and possible ways to recovery and after delivering the treatment, kept in touch to see... Ver mais
A empresa respondeu
Another emergency during the Easter weekend with our elderly cat. She was treated expertly and we were able to take her home the following day. The vets we saw spent some time with us explaining he... Ver mais
A empresa respondeu
My dog was very ill on Sumday morning. I took him to Vets Now at Kesgrave. They were efficient, caring and kind. Initially they were going to keep him in 24 hrs but then phoned and said I could col... Ver mais
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So expensive, charged £55 for. £10 medication, total bill huge, also cut skin when shaving him for bloods left nasty rash, very disappointed but what choice do you have on a Sunday when your dog is u... Ver mais
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Escrito pela empresa
Find An Emergency Vet
Pet Care Advice
Customer Hub
Pet emergencies can happen at any time – including when your regular vet is closed.
That’s why our nationwide network of out-of-hours pet emergency clinics are open through the night, at weekends and on bank holidays, so we’re ready and waiting to provide expert pet emergency care when your regular vet is having some time off.
Our pet emergency clinics are the pet equivalent of A&E and our purpose is to give you and your pet the care and support you deserve, at the time you need it most, whether it’s four in the morning or in the middle of Sunday lunch.
Vets Now provides this trusted service to more than 1000 veterinary practices across the UK — from over 60 dedicated out-of-hours clinics and two 24/7 pet emergency hospitals. In total, we treat around 200,000 small animals every year — our highly-skilled team works hard throughout the night, weekends and Bank Holidays. So whether you’re in Aberdeen, Belfast or Portsmouth we’re there for you and your pet when you need us most.
We’ve also pioneered other ways to help pets, pet owners and the veterinary profession, such as our comprehensive referrals service and providing our staff with industry-leading training and development opportunities. We also support the pet blood transfusion charity, Pet Blood Bank UK. Meanwhile, our two hospitals — in Glasgow and Manchester — are home to some of the UK’s leading specialists in the field of emergency and critical care and provide care 24 hours a day, seven days a week.
1 Tommy Flowers Drive, IP5 2BZ, Kesgrave, Reino Unido
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Our little dog became quite ill suddenly late Saturday evening and Vets Now were there for us. Options were discussed and costs clearly explained in advance. There was very little waiting time, even though they were already extremely busy. He was kept in overnight, treated and watched over, and restored to us much improved. All involved were extremely caring at a very anxious time, and we are very grateful.

Resposta da Vets Now - Ipswich
It Was a Bank Holiday and we needed a vet. Vets Now were on hand thankfully. Wouldn't want to use them too regularly because of costs but they were all very good.

Resposta da Vets Now - Ipswich
The vets were waiting for us and worked very quickly to see my dog, they were clear with what they had done and with ongoing advice.

Resposta da Vets Now - Ipswich
I am really great full for the care and service provided by by both the receptionist and the vet in which I had encounters with and how friendly they were towards me and especially there care they gave towards my rabbit throughout the night.

Resposta da Vets Now - Ipswich
Lovely staff when we arrived, everything explained well. So easy to get an appointment too. Very happy!

Resposta da Vets Now - Ipswich
The vet passed on information to help me decide whether I wanted to see her as an emergency or not, however, the information given at the end of the appointment which could have been passed on before would've meant that I would've waited until morning. Also in the appointment, the vet said what needed to be done to check if my dog was ok or not after inhaling a grass seed, but made my daughter do it. She didn't examine my dog or perform the task or anything then said what could've been said before and I was charged £320! The receptionist was very nice though.

Resposta da Vets Now - Ipswich
Very efficient, considerate care by the vet and on duty receptionist at Kesgrave. Friendly, concerned and extremely helpful. Thank you

Resposta da Vets Now - Ipswich
They were very kind and understanding and got moving very quickly regarding my dogs health. They also explained everything thoroughly every step of the way.

Resposta da Vets Now - Ipswich
So expensive, charged £55 for. £10 medication, total bill huge, also cut skin when shaving him for bloods left nasty rash, very disappointed but what choice do you have on a Sunday when your dog is unwell, takes advantage of people when they are totally vulnerable, morally so wrong

Resposta da Vets Now - Ipswich
We came in on an emergency appointment and the staff were incredible. They instantly looked at my little boy and kept me updated every step of the way, as well as being lovely.

Resposta da Vets Now - Ipswich
Got me an appointment straight away, really polite & helpful vet & receptionist. Thorough health check and diagnosis plus reassurance, very happy with all aspects of care.

Resposta da Vets Now - Ipswich
Another emergency during the Easter weekend with our elderly cat. She was treated expertly and we were able to take her home the following day.
The vets we saw spent some time with us explaining her treatment and the cost involved. Luckily she is insured.
A problem with our cat's calcium levels was discovered and the vet promised to phone us about a specific blood test after she had contacted the laboratory.
Very pleased with Vets Now and their excellent service.

Resposta da Vets Now - Ipswich
Professional and helpful. Offered me an online consultation. How my cat was at the time the advice was spot on. He worsened the next day and was taken in as a semi emergency and 2 diagnoses made. The friendly compassionate vet gave advice correct at the time

Resposta da Vets Now - Ipswich
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