Glass Scotland LimitedAvaliações 

15
O TrustScore é 4 de um total de 5

4,1

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Detalhes da empresa

  1. Vidraceiro
  2. Reforma de Banheiros
  3. Empresa de Construção
  4. Loja de Portas
  5. Loja de Ferramentas
  6. Loja de cortinas e persianas

Escrito pela empresa

Glass Edinburgh, glazing and windows specialists Based in Edinburgh, Lothian offering sash windows, doors, blinds, stained glass, glass repair, UPVC, double glazing, Barron Glass, mirrors, draught proofing, coloured glass splash backs, secondary glazing, composite doors, draught proofing sash and case windows, glass shelves, glass table tops, etched glass, glass cutting service, greenhouse glass, window ironmongery, window parts, laminated safety glass, toughened glass, sandblasted glass, shower doors, shower enclosures, glass sliding doors, glazing repairs, window repair service in Edinburgh and Lothians.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

15 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

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4,1

Todas as avaliações

(15)

3 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Stevie and his colleague fixed my kitchen window recently and did a brilliant job. They came right in time, worked solidly and fixed the problem. Highly recommended and thank you very much.

13 de março de 2026
Avaliação não solicitada
logotipo da Glass Scotland Limited

Resposta da Glass Scotland Limited

Thank you from at Viewforth Glazing for your kind review.

Avaliado com 5 de um total de 5 estrelas

Top class customer care

I phoned in on behalf of my elderly Mum to arrange a small repair on a draughty double glazed window. From start to finish, I was treated with the utmost care and politeness and the guys turned up at exactly the time they said. They were so kind to my Mum and, yes, it was a small job but on the back of they way they handled everything I would have no hesitation in contacting Viewforth again should we need any bigger jobs. Definitely recommend, this is what good customer service looks like!

3 de novembro de 2025
Avaliação não solicitada
logotipo da Glass Scotland Limited

Resposta da Glass Scotland Limited

Thank you for your very lovely review and also for using your time to write one. So nice.

Avaliado com 1 de um total de 5 estrelas

I needed window hardware replaced and…

I needed window hardware replaced and minor adjustments to windows. I accepted their quote as I assumed this would take some time. In fact their 2 guys were here for less than 90 minutes. 10 handles which you can buy for under £20 each and 2 trickle vents which are probably less than £10 each. I was charged over £1000 ie 90 minutes labour was almost £800. No problem with the fitters- pleasant and did a good job. But insist on a detailed itemised quote before giving this company your business.

1 de agosto de 2025
Avaliação não solicitada
logotipo da Glass Scotland Limited

Resposta da Glass Scotland Limited

A written quote was issued and accepted for these repairs ahead of work commencing. A deposit was paid, the parts were ordered, and the work was completed on time. Our customers are delighted to have work carried out by our company quickly and efficiently at completely fixed and agreed costs. We would not expect customers to pay more if the work time extended or on the other hand ask for a discount after being efficiently completed on time. The bulk of this quote was for the complete servicing of 10 windows, not what is now being called “minor adjustments” and for the quality goods installed. We are delighted to hear you are completely satisfied with our staff and their work and we will pass your compliment on to them.

Avaliado com 5 de um total de 5 estrelas

Great new front door

I was pleased to find that Viewforth sell doors as well as windows. We were very well advised on choosing a new door for our flat. And it was fitted brilliantly The team did a great job and it looks great. They were really tidy and didn’t leave a bit of dust!

30 de abril de 2025
Avaliação não solicitada
logotipo da Glass Scotland Limited

Resposta da Glass Scotland Limited

Thank you and your nice appreciation will be passed on to our staff who helped you.

Avaliado com 5 de um total de 5 estrelas

Prompt and efficient

Responded promptly when needed them in a hurry. Came and did the job efficiently with no mess and really polite both on phone and in person

16 de outubro de 2024
Avaliação não solicitada
logotipo da Glass Scotland Limited

Resposta da Glass Scotland Limited

Thank you for your appreciation, I will pass this on to the team.

Avaliado com 5 de um total de 5 estrelas

Brilliant Service

Absolutely delighted with the service and response from start to finish helped me out with an accidental broken loft window I would definitely recommend this company to anyone .

Many Thanks Filip and viewforth

18 de agosto de 2024
Avaliação não solicitada
logotipo da Glass Scotland Limited

Resposta da Glass Scotland Limited

Thank you for reviewing our company, I will pass on your appreciation of our service to our teams.

Avaliado com 5 de um total de 5 estrelas

Very good experience

good communication, prompt replies, price seemed reasonable, fitted well. Overall, good professional company.

7 de julho de 2023
Avaliação não solicitada
logotipo da Glass Scotland Limited

Resposta da Glass Scotland Limited

Thank you for taking the time to review our company and sharing your experience on Trustpilot.

Avaliado com 5 de um total de 5 estrelas

I was very impressed with the service…

I was very impressed with the service provided by this company and their operative named Robert was exceptional. I found them to be very professional and they came when they were supposed to attend with Robert carrying out the work to a high standard.

19 de outubro de 2022
Avaliação não solicitada
logotipo da Glass Scotland Limited

Resposta da Glass Scotland Limited

Thank you very much for your kind words of appreciation toward our service.

Avaliado com 1 de um total de 5 estrelas

Watch out!

Watch out!
They charge a call out fee of £87 for 6 minutes onsite but couldn’t fix my basic window mechanism as they couldn’t get the part although it was a generic mecanism made by a lot of different company’s (mine was a Yale version installed by Cruden and window was only 2 years old)

I phoned CRSMITH and they fixed it quickly and only charged me £120 including the part.

Remember even if it’s their fault and they can fix it they will still charge you the call out.

I hate paying money for nothing.

30 de agosto de 2022
Avaliação não solicitada
logotipo da Glass Scotland Limited

Resposta da Glass Scotland Limited

It is a shame CR Smiths high prices were not beaten. Our customers are always informed when making an appointment for a visit from our mechanism engineers that there will be a call out charge. When customers know they have an item installed by another company like your example of CR Smith, would it not be an advantage to call them in the first place as they keep their own parts and do not sell them to us.

Avaliado com 1 de um total de 5 estrelas

Avoid!

Avoid!

They have limited stock, don’t take emergencies seriously and charge a very high call out fee even if they don’t have the parts to repair.

Go with A bigger company who will be more flexible and fix the issue during the first visit.

Avoid

30 de agosto de 2022
Avaliação não solicitada
logotipo da Glass Scotland Limited

Resposta da Glass Scotland Limited

Our customers are always informed when making an appointment for a visit from our mechanism engineers that there will be a call out charge. When customers know they have an item installed by another company like your example of CR Smith, would it not be an advantage to call them in the first place.

Avaliado com 1 de um total de 5 estrelas

Abusive owner

The owner of this company, and his wife are abusive and have attacked people walking past their home. Please be wary!!

31 de março de 2022
Avaliação não solicitada
logotipo da Glass Scotland Limited

Resposta da Glass Scotland Limited

Fake review. Not a customer of this company.
We have requested this fake reviewer to identify themselves, unfortunately they have not done so.

Avaliado com 5 de um total de 5 estrelas

VIewforth Glazing repair.

VG were very easy to deal with, gave a fair estimate & carried out the work in a professional manner.
The job was to replace sills & generally tidy up sash and case windows.
J (& apprentice) cleaned up after themselves & were polite & helpful.
Thanks!

10 de julho de 2021
Avaliação não solicitada
logotipo da Glass Scotland Limited

Resposta da Glass Scotland Limited

Thank you for the very appreciative review. It was a pleasure for us as well.
MD

Avaliado com 2 de um total de 5 estrelas

Shocked by cost of what I thought was a…

Shocked by cost of what I thought was a preliminary investigation. I have happily used Viewforth for several big jobs, which was clearly not appreciated. I called them out to take a look at my Bifolds which had a gap at the door. The very pleasant man, took a brief look and adjusted a tiny screw (I have photos) which seemed to fix the problem. While I did not expect this to be free I did not expect to be charged 86.00 for a 5 minute, no tools required visit. This has put me off using again or indeed recommending.

15 de junho de 2021
Avaliação não solicitada
logotipo da Glass Scotland Limited

Resposta da Glass Scotland Limited

Delighted to hear our very capable team fixed and adjusted your Bi-Folding doors problem. We are sorry to hear you do not appreciate our standard call out charge for an engineering team of £72 plus vat. Rest assured though we are less expensive than most other companies charge for only one engineer.

Avaliado com 2 de um total de 5 estrelas

Recommend Viewforth Glazing for simpler jobs

I have used Viewforth Glazing a number of times, but I would not recommend them for sash and case window refurbishment.
Would only use them for simple jobs.
Last time I used them, when I moved to a new house, they were hired to resolve issues with rot that the Home Report identified.
After completing the refurb of the windows, our window painter kept finding rot still present. The glazers were called out twice again, and did such a poor job, we hired another glazing firm 2 months later to do the work all over again, who found tons of rot and did a great job in replacing and repairing them. At no point did a senior member of the team come out to inspect the work. Spoke to the managing director, who was very satisfied with the work done, and didn't feel I had a case to answer.
The job happened a couple of years ago, but still the same management - I would recommend asking if the firm quality checks the work with a foreman afterwards, especially if there are issues ongoing.

28 de março de 2021
Avaliação não solicitada
logotipo da Glass Scotland Limited

Resposta da Glass Scotland Limited

Five years ago, before this pandemic lockdown, our company gave this customer two estimates, one for draught-proofing and one for new windows. He accepted the one for draught-proofing and just replacing some window sills rather than having new windows installed. I note the customer has now fitted new windows.

Avaliado com 5 de um total de 5 estrelas

Always happy to help regardless of job size

Having dealt with Viewforth Glazing for several years, I’m never disappointed by their great customer service, attention to detail and first class workmanship. I’d highly recommend them! No job too small and all jobs dealt with and completed efficiently and with a smile. First class service, keep up the good work Team Viewforth Glazing

27 de agosto de 2020
Avaliação não solicitada
logotipo da Glass Scotland Limited

Resposta da Glass Scotland Limited

How great it is to receive compliments from appreciative customers, it makes it all worth while.
Thank you.

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