Once again the Village Goldsmith has come up trumps with a remodelling job - this time on a gold bracelet with in-set stones. Not only do I love the result but I so appreciate the respectfulness and c... Ver mais
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Veja o que dizem as avaliações
"Amazing customer journey! From diamond selection, CAD design options of the ring, organising pick up through Duty Free at the airport and all whilst communicating entirely through email and phone cal... Ver mais
A empresa respondeu
I am more in love with my custom made ring that you designed 12 months ago now, I never tire admiring such beauty. Thank you so much for taking such time trying to understand and visualise what I want... Ver mais
A empresa respondeu
Purchased my husband wedding band from here as he wanted a specific make that had almost brush lines on it. The Village Goldsmith was the only place in NZ that made jewelry of that kind. So I placed a... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
The Village Goldsmith are New Zealand's leading independent designing and manufacturing jewellers. Our international award-winning goldsmiths and jewellery experts relish in the opportunity to locally craft custom engagement rings, wedding bands and designer jewellery individually for you. At The Village Goldsmith we create and craft lasting memories for our customers. Each piece of jewellery is uniquely designed to capture your story. Every story is different just like every piece we carefully craft. Your custom bespoke jewellery is crafted onsite in our workshop where you can see our jewellers at work, so you are involved in the creation of your precious jewellery.
Informações de contato
The Dominion Building, 78 Victoria Street, 6011, Wellington, Nova Zelândia
- 0800500299
- crafted@villagegoldsmith.co.nz
- www.villagegoldsmiths.com
4,9
Excelente
164 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
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A flawless experience, I couldn’t be happier
Courtney ensured a careful, highly individualised and exciting process from start to finish. I couldn’t be happier with the result, the entire experience was just wonderful. Excellent communication, expert knowledge, an absolute pleasure. I can’t wait to start another piece!
2 de junho de 2023
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Emma,
Thank you for leaving your lovely review. I am so thrilled we were able to create a ring you adore and look forward to working together in the future for another special piece 😊
Warm regards,
Courtney & the VG team
The Village Goldsmith in Wellington is…
The Village Goldsmith in Wellington is a great jewellery store with many handcrafted pieces to suit all, The staff are friendly who know there stuff, Courtney was great to deal with when purchasing an order with helpful advice, The store is well laid out with some unique features it's not just your average jewellery store, Highly recommend the Village Goldsmith, Keep up the great work team
23 de fevereiro de 2023
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Rory,
Thank you for your kind review. We really appreciate you taking the time to share your positive experience with us, we really try to create a unique and authentic service so we are pleased to hear you take notice.
We hope you to see you soon and look forward to assisting with any future jewellery needs.
Warm regards,
Courtney & the VG team
We’ve dealt with The Village Goldsmith…
We’ve dealt with The Village Goldsmith over the years…right from their early beginnings in Kelburn. We have kept coming back….excellent products, very friendly - and professional - service. We hope their patented ‘Floeting Diamond’ initiative proves to be the success we think it so richly deserves. Maureen & John Milne.
23 de novembro de 2022
Avaliação não solicitada
Friendly staff & original jewellery
I recently purchased two pieces of jewellery from the Village Goldsmith. The decision was made much easier by the friendly, knowledgeable and dedicated staff and of course, the selection of original jewellery that this store is known for.
1 de março de 2023
Avaliação não solicitada
6 star experience
6 stars experience, if you are a clueless dude like me just simply go into the store and see Chelsea! She helped me with engagement ring, and then she showcased her talent and help us designed a beautiful Wedding Ring. 12/10 customer service from Chelsea and the crew.
8 de maio de 2023
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi James,
Thank you again for your lovely feedback. I was delighted to work with you and Maddy on your beautiful wedding set and we are all so pleased you loved the experience!
Kind regards,
Chelsea & The VG Team
Excellent As Always
I have been a client for a long time. The service is always excellent.
1 de fevereiro de 2023
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Deb,
Thank you very much for your kind words and review.
Thank you for continuing to come with us for all your jewellery needs and it is lovely to hear that you always enjoy the exceptional service we provide.
We look forward to helping you again in the future.
Kind regards,
The VG Team
Purchased my husband wedding band from…
Purchased my husband wedding band from here as he wanted a specific make that had almost brush lines on it. The Village Goldsmith was the only place in NZ that made jewelry of that kind. So I placed an order immediately. He absolutely adores it! It also came in absolutely beautiful wooden box which was a total surprise. Definitely a keep sake that we have engraved now too!
22 de abril de 2023
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Sophie,
Thank you for your kind words! We are glad to hear that the ring works perfectly for your husband and you were happy with the presentation and service we provided.
We look forward to working with you again in the future.
Kind regards,
The VG Team
Awesome experience
“You have awesome choices and will custom make if required. Your staff go out of their way to assist and have great knowledge of your products."
30 de novembro de 2022
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Jill and Wayne,
Thank you for your lovely feedback, it has been my pleasure working with you! I am so pleased that we had the perfect piece for Jill and were able help you celebrate this special occasion. Enjoy your stunning piece, it truly is one of a kind.
We look forward to working with you again.
Warm regards,
Charlotte & The VG team
Alteration of heirloom jewellery piece
Charlotte at VG arranged for an alteration of a pendant that my mother gave me on her passing 2 years ago. It has taken some time to consider what I would do with it, and Charlotte was amazing and very caring when discussing this with me. I am so thrilled with the final result and take so much joy from wearing it. I would not hesitate to recommend The Village Goldsmith to anyone wanting alterations done to heirloom jewellery.
2 de maio de 2023
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Paulette,
Thank you for your lovely feedback, it has been my absolute pleasure working with you. It was so special to be entrusted with your special piece and having the opportunity to bring your vision to life. We really appreciate your endorsement and I hope to work with you again soon.
Enjoy your stunning pendant, I am sure it will be a family heirloom for years to come.
Warm regards,
Charlotte & The VG team
Dream-Makers!
Amazing experience - felt very personal each step of the way and the final product was phenomenal for both my fiancé and I. There was no rush, no pressure, only insightful recommendations based on our individual wants/needs. Absolutely would recommend and will be returning for other bits and pieces. You guys are dream-makers!
3 de novembro de 2022
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Belinda,
Thank you so much for your kind words, it was our pleasure working with you both on crafting your family heirloom! I am so glad to hear that both rings turned out how you dreamt them and your experience with us was an enjoyable one.
We look forward to working with you again in the future on your wedding rings and many more special pieces.
Warm regards,
Charlotte, Annie & The VG Team
Working with The village Goldsmith was…
Working with The village Goldsmith was absolutely seamless. My husband designed my engagement band with them, and then we designed my wedding band together. And it's perfect. Their communication and response was quick and helpful. Would definitely recommend!
20 de janeiro de 2023
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Nicky,
Thank you so much for your lovely review and recommendation. It was a pleasure helping to design your wedding ring, and I'm so pleased to hear that you love your rings!
I look forward to working with you again in the future.
Kind regards,
Felicity & The VG Team
"The careful way your team listened to…
"The careful way your team listened to our design requirements and worked with us. A very special experience." Chris & Nicky
30 de janeiro de 2023
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Chris and Nicky,
Thank you for your lovely review! Your rings turned out so beautiful, and I'm really pleased we could create a set that matched you both so well, and that you enjoyed your experience.
We hope you enjoy wearing your rings, and we look forward to seeing you again soon!
Thanks again,
Felicity & The VG Team
Wonderful service
Wonderful service. Great to deal with and workmanship was awesome
8 de dezembro de 2022
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Ann,
Thank you so much for your lovely comments! It was such a pleasure to help you with your gorgeous ring, and create something really special and meaningful for you.
We look forward to seeing you instore again soon.
Kind regards,
Felicity & The VG Team
So easy to deal with
So easy to deal with, customer service is excellent; I have always been served by very helpful pleasant and friendly staff. Their workmanship is excellent. I have had several rings repaired, one of them was an unsatisfactory job done by another company which Village Goldsmith repaired perfectly. I have also had a necklace remade. Their quotes are exactly what I paid and items exactly as they promised. Their showroom is full of beautiful jewelry, something for everyone.
31 de outubro de 2022
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Christine,
Thank you for such a wonderful review! I am so pleased that you have enjoyed working with us to repair your jewellery, and I hope we can continue helping you in the future.
Kind regards,
Annie & The VG Team
Helpful, understanding service and quality work
You listen well to what I want to achieve and provide good options for achieving it and respect if I need to do things within a budget
16 de dezembro de 2022
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Catherine,
Thank-you for your lovely feedback. We are so pleased you enjoyed your experience with us and look forward to seeing you next time.
Kind regards,
Anna & The VG Team
Excellent customer service
30 de janeiro de 2023
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Maree,
Thank you for your kind review! It was a pleasure to help you with your beautiful pendant and hope to work with you again in the future.
Kind regards,
Annie & The VG Team
Customer for 20 Years
Bespoke service and product. Genuine care and understanding of the person and the occasion
13 de outubro de 2022
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Tracy,
Thank you for your lovely feedback!
I really enjoyed helping you and Glenn sort out the details of his ring, and I am glad that we continue to be your go-to jewellers after all these years. I look forward to helping you again in the future, for all your jewellery needs.
Kind regards,
Annie & The VG Team
I only have positive things to say…
I only have positive things to say about The Village Goldsmith. They created a custom ring that met my criteria perfectly, their service was outstanding, and they were always very clear with expectations and timeframes. Will definitely be back!
24 de outubro de 2022
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Corey,
Thank you for such lovely words! It was my pleasure to help you bring your engagement ring ideas to life, and I am so pleased that you and your fiancée love the finished ring. We are all glad to hear that you enjoyed your experience working with us, and we look forward to working with you again in the future.
Kind regards,
Annie and The VG Team
Service was wonderful
Service was wonderful, staff very knowledgeable. we ended up getting more repairs etc. Done than originally planned. Great finished product
22 de setembro de 2022
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Mel,
Thank you for your kind words and review.
We are happy to hear you enjoyed our service and the knowledge we have to provide. It was a pleasure to help you out with your piece and we hope to work with you again in the future.
Kind regards,
Meg and The VG Team
"Amazing customer journey
"Amazing customer journey! From diamond selection, CAD design options of the ring, organising pick up through Duty Free at the airport and all whilst communicating entirely through email and phone calls. I was guided throughout by Colleen who’s clearly very knowledgeable, passionate and answered every question I had, giving me all the confidence I needed. I got the big W as my fiancé loves the ring and said yes. Cheers to all who helped at TVG!"
24 de setembro de 2022
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Julian,
Thank you very much for your feedback and review. It is lovely to hear Colleen guided you through-out your special experience and gave you confidence, and we appreciates your kind words.
We look forward to helping you again soon.
Kind regards,
The VG Team
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