Once again the Village Goldsmith has come up trumps with a remodelling job - this time on a gold bracelet with in-set stones. Not only do I love the result but I so appreciate the respectfulness and c... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
"Amazing customer journey! From diamond selection, CAD design options of the ring, organising pick up through Duty Free at the airport and all whilst communicating entirely through email and phone cal... Ver mais
A empresa respondeu
I am more in love with my custom made ring that you designed 12 months ago now, I never tire admiring such beauty. Thank you so much for taking such time trying to understand and visualise what I want... Ver mais
A empresa respondeu
Purchased my husband wedding band from here as he wanted a specific make that had almost brush lines on it. The Village Goldsmith was the only place in NZ that made jewelry of that kind. So I placed a... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
The Village Goldsmith are New Zealand's leading independent designing and manufacturing jewellers. Our international award-winning goldsmiths and jewellery experts relish in the opportunity to locally craft custom engagement rings, wedding bands and designer jewellery individually for you. At The Village Goldsmith we create and craft lasting memories for our customers. Each piece of jewellery is uniquely designed to capture your story. Every story is different just like every piece we carefully craft. Your custom bespoke jewellery is crafted onsite in our workshop where you can see our jewellers at work, so you are involved in the creation of your precious jewellery.
Informações de contato
The Dominion Building, 78 Victoria Street, 6011, Wellington, Nova Zelândia
- 0800500299
- crafted@villagegoldsmith.co.nz
- www.villagegoldsmiths.com
4,9
Excelente
164 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
My partner and I had a wonderful…
My partner and I had a wonderful experience buying our wedding rings from The Village Goldsmith. Everyone who we worked with were lovely and patient with us. It made it a wonderful experience especially during a stressful time.
1 de agosto de 2022
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Netsy,
Thank you so much for your kind review. We are glad we could make this an easy process for you during a stressful time.
We look forward to working with you again in the future and seeing you in store when you visit Wellington.
Kind regards,
Felicity & The VG Team
Charlotte was a dream to work with…
Charlotte was a dream to work with helping me create a very special dress ring to help me bring to life the story behind my concept.
7 de setembro de 2022
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Tracey,
Thank you for your kind words.
It was a joy to work with you and bring your concept to life. I'm so pleased that the crafted piece captures your beautiful narrative.
I hope we have the chance to work together again.
Kind regards,
Charlotte & The VG Team
Stunning, exciting and fun
I worked with Meg on an unexpected design due to an insurance claim. She was amazing - she kept the process clear, her talent and the stunning jewels she found for my ring made it so fun! Everything was exactly to the timeline she explained and I couldn’t be happier with my beautiful ring!! Thank you!
6 de setembro de 2022
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Katrina,
Thanks so much for your review.
I'm glad you love your beautiful ring. The colouring of the spinels suited you perfectly and it was a pleasure.
I hope to see you again.
Kind regards,
Meg and The VG Team
"I purchased a 1ct Floeting Engagement Ring"
"I purchased a Floeting Ring from The Village Goldsmith (VG). VG has market pricing, but stands apart for their great customer service. They are a NZ-owned company, but have international standards and global recognition.
I liked the local, hometown jeweller feel: it helped build my trust. While the professionalism and quality helped me be confident the engagement ring was worth my money and would be something we would be proud of in years to come! I would recommend VG to anyone without reservation and didn't receive anything for this positive review :)"
6 de setembro de 2022
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Timothy,
Thank you for your lovely review!
It continues to be a pleasure working with you. The ring you chose suits your partner perfectly. I'm excited to see what we design together for your wedding bands and congratulations again.
Kind regards,
Charlotte and The VG Team
Wedding bands
We purchased our engagement ring and both wedding bands here. Very happy with the quality of both, and based on looking at a few other places the pricing was also very competitive. Patient and helpful service.
5 de setembro de 2022
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Pete,
Thanks for your glowing review.
I really enjoyed working with you both to select your beautiful rings and I am glad you found something special, Congratulations from us here at TVG.
We look forward to seeing you again soon.
Kind regards,
Felicity and The VG Team
Couldnt fault the service we had when…
Couldnt fault the service we had when picking our wedding bands. Super easy to deal with and the rings came out beautiful.
3 de setembro de 2022
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Kendyll,
Thank you for your amazing feedback. We enjoyed working with you on your wedding bands and glad to hear you love your rings and the service you received.
We look forward to working with you both in the future.
Kind regards,
The VG Team
"Great customer service
"Great customer service, early completion of work, prompt comms"
30 de agosto de 2022
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi John,
Thank you very much for your lovely feedback. We are glad to hear you found our service and communications prompt and helpful.
We look forward to working with you possibly in the future.
Kind regards,
The VG Team
Excellent service, quality, and highly trusted!
I looked at 5 different NZ options and 3 different international options when looking for an engagement ring. there was a specific design that was required, and it was not easy to find someone to make this ring using high quality diamonds and gold, and at a price that was reasonable and affordable. I was so lucky to find The Village Goldsmith - Colleen was absolutely fantastic and designed exactly what we were looking for, and sourced the most perfect diamond for us, and put it altogether in only a few weeks! Highly recommended, and honestly i will never go anywhere else for Jewellery - total trust and confident in the team at The Village Goldsmith.
29 de agosto de 2022
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Javin,
Thank you very much for your kind words. It was a pleasure working with you and happy to hear that you enjoyed the service and the high quality piece you have received from us. We are pleased that you have put all your trust in us for your now and future jewellery needs.
We are looking forward to working with you again.
Kind regards,
The VG Team
A lovely experience with all staff
A lovely experience with all staff, found exactly what we were after. At no time we’re we pressured or made to feel out of place, and when we returned our lovely staff member we knew exactly what we had returned for. The follow up emails and offer of cleaning was excellent. Always beautiful and unique pieces of a very high quality.
26 de agosto de 2022
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Carla,
Thank you very much for your lovely feedback. We are happy to hear that you have enjoyed the service you have received every time and enjoy the beautiful pieces we craft and create.
We hope to work with you again in the future.
Kind regards,
The VG Team
Superb craftsmanship and wonderful…
Superb craftsmanship and wonderful customer service. I highly recommend.
25 de agosto de 2022
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Wendy,
Thank you so much for your kind feedback. We are glad to hear you enjoyed our customer service and the craftsmanship.
Kind regards,
The VG Team
The best in Welly!
excellent service from Charlotte upon entry and she guided me through my entire journey from design to fruition. I wanted something unique and special, the team ensured I was super happy with the way both rings came out. Amazing craftsmanship. Everything was explained clearly and I was kept in the loop. I’m absolutely chuffed to know it was all done locally. Thank you!!!!
25 de agosto de 2022
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Chirag,
Thank you so much for your fantastic review and feedback. We're delighted to hear you enjoyed the custom bespoke process and that you love the finished rings.
Charlotte really enjoyed working with you and we look forward to working with you again in the future.
Kind regards,
The VG Team
Excellent Service
Hi Team,
just want to thank you all for the bangle I collected today.
As I said to your Team, the piece of work was above my expectation in terms of quality.
Your team is fabulous and your customer service excellent.
Thank you Meg for your warm services.
Please keep it up.
Randy
19 de agosto de 2022
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Randy,
Thank you so much for your lovely feedback. We are glad to hear you are happy with the quality of your piece and enjoyed the service Meg provided.
We look forward to working with you again soon.
Kind regards,
The VG Team
Great service and I love my earrings ❤️
18 de agosto de 2022
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Karen,
Thank you for your kind words and we are glad to hear you are loving your beautiful earrings.
We look forward to working if you again in the future.
Kind regards,
Bridget
Everyone goes out of their way for you
My partner has spent the most time with the team but I’ve heard they were hugely helpful in helping curate his ideas. He researched the whole of the country and didn’t find a better place to get the engagement ring than here. The ring they created together was unbelievably beautiful. Everyone in the shop are so lovely and professional to deal with and go out of their way to get things perfect for us. It has been a pleasure.
30 de junho de 2022
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Beth,
Thanks so much for your amazing review, we are so honoured to hear that after much research Greg decided to come to us for your engagement ring, we are so grateful for the opportunity to be a part of your love story. We're so pleased to hear that both you and Greg have enjoyed your experiences with us and that you love your beautiful engagement ring!
We look forward to the chance to work together again soon.
Kind regards,
The VG Team
Excellent & trustworthy
Polite, courteous & professional front desk personnel, integrity & honesty & felt I can trust with my money to buy what I want & my decision was mine & not part of their marketing/selling techniques. Felt really good coming away with my purchase & know that
I wasn't in any way pressured or 'helped' in my decision.
28 de junho de 2022
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi there,
Thank you so much for your lovely review! We are so pleased to hear how much you enjoyed your experience in our showroom with our expert jewellery consultants, and that you found our service to be polite, professional and genuine. We take great pride in ensuring our clients absolutely love their pieces and feel connected to the story their jewellery may tell.
We look forward to seeing you in store again soon.
Kind regards,
The VG Team
Great care
Great care, communication and creativity for us. Loved and still loving the results, thanks so much!
28 de abril de 2022
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Sarah,
Thank you so much for your lovely review! We're so delighted to hear you appreciate our creative team and communicative service. Pop in store anytime for your complimentary clean and check, we look forward to seeing you!
Kind regards,
The VG Team
Great selection
Great selection, very special indeed. Great quality, lovely, personal, thorough service.
27 de abril de 2022
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Maria,
Thanks for your lovely review, we're so delighted you appreciate our selection of jewellery designs and our quality, friendly customer service. We look forward to the opportunity to work together again soon.
Kind regards,
The VG Team
It was a brilliant service which was …
It was a brilliant service which was kind , considered and well thought out . The end product , a ring for my daughter’s 21 st , is amazing. Thank you
27 de abril de 2022
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Caitlin,
Thank you for your wonderful review, we really enjoyed working with you to design and craft a beautiful ring for your daughter's 21st birthday, so we're glad to know you enjoyed it too!
Kind regards,
The VG Team
Highly recommended
Design, quality, service - all amazing!
27 de abril de 2022
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Chris,
Thank you so much for your lovely feedback, it's always a pleasure working with you so we are delighted to hear you find our design, quality and service all amazing.
Kind regards,
The VG Team
The team were so awesome to deal with
The team were so awesome to deal with, and we arrived at such an awesome design. Absolutely love the final products for our wedding rings. Fast turn around too.
27 de abril de 2022
Avaliação não solicitada
Resposta da The Village Goldsmith
Thank you for your amazing review, Jas! We're so glad you enjoyed your custom jewellery journey with us, we really enjoyed working with you to bring your wedding ring designs to life so we're happy to hear how much you love them! We look forward to the opportunity to work together again in the future.
Kind regards,
The VG Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.