Virgin Games Avaliações 

2.282
O TrustScore é 1 de um total de 5

1,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Scam never registered and play RTP is very poor no chance to win big money,is only one way lost all money big Bonanza box is joke if spend 500 In box waiting for you 5 or 20 pounds really........

Avaliado com 1 de um total de 5 estrelas

totally rigged 100's of pounds on thousands of totally empty spins no bonuses, game bonsai dragon... reels constantly stuffed with the bonsai and never ever a collect when there is anything to collec... Ver mais

Avaliado com 1 de um total de 5 estrelas

The site has really went down hill , box bonanza 60p was most I’ve won , the monthly prize pick almost nothing every month , never ever had the elephants on fluffy favourites and hippos have disappea... Ver mais

Avaliado com 1 de um total de 5 estrelas

Do not touch the in house rouelette on Virgin Games, "Virgin Live Roulette". Betting on 27 & 11, sudden "disconnection", first time such issue before or since, reconnects exactly after the next... Ver mais

Detalhes da empresa


Informações de contato

1,2

Muito Ruim

O TrustScore é 1 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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1,2

Todas as avaliações

(2.282)

260 avaliações nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

Used to be a good site with a few wins

Used to be a good site with a few wins. Now lucky if you get a bonus and then it’s 12 pence win. Some games, they take extra money out so 20p spin costing 30p for no reason. Avoid
Used to have a good free game too until they changed it to a crap free game

20 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Accuse you of being a fraudster if you win £5?

Absolutely fuming.

Joined Virgin Games a week or two ago, not used a lot.

Was sent an email over the weekend, deposit £50 and get 50 free spins....so, I took the up on the offer.

Won a measly £5 but hey, it was for nothing.

Couple of days later I needed a few pound to buy a prezzie in the sales so decided to withdraw MY MONEY...

It appears they didnt like this and closed my account.

Worst still, they accused me of being a cheat? How do you cheat an online casino god only knows???

Secondly started accusing me of opening multiple accounts? Errm what? How can you open multiple accounts on the same site?

Being called a criminal by a dodgy casino all because I took an offer and withdrew what I won? Am I supposed to leave my cash in there to rot or something?

19 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have actually had such a good…

I have actually had such a good experience on here and im someone who slates nearly every casino for unfair practices but i have to say wirh virgin games in particular i have had a really pleasent experience with plenty of wins, some crap games and losses too but everything appears fair practice on this site, they also like to give out rewards and bonuses back for money youve played (they even send you a letter telling uou to enjoy it 😊) i mean come on! stuff like that is what makes a gamer feel validated and like even when they loose they know there trustable provider likes to always give somerhing back. Honestly well done virgin, the one thing id beg you made happen, was to allow for £5 deposits, some times i just want to spin a fiver 👌

18 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Worst Casino I ever play TBH not fun at…

Worst casino I’ve ever played at!
Honestly, not fun at all. This week I topped up £45 and played slots at 10p per spin — and didn’t get even one bonus or any decent win. What a joke! 😡

Virgin should be ashamed of themselves for ripping people off like this. According to statistics (even confirmed when checked with ChatGPT), they take 97% and give back only 3% — that should practically be illegal!

They just take your money and waste your time — winning feels impossible here. This is the last time I’ll ever play at this shambles of a casino.

Be aware! Don’t waste your time or money here — unless you want to give them all your cash and get nothing in return. Total rip-off! 💸

12 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

No stars

No stars, what a joke this is not run by vigin. Its a scam site, stay away from it, that way it will go bust and won't be able to scam people anymore,

This sit is run by ballys not virgin pretty sure that's against the law, as virgin isn't working with them 🤔

11 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Want bank statements

I have been with virgin games for many happy years and have played with thousands of pounds never beyond my means however just lately they have given me a spend limit they say I need show bank statements to up my limit they used to be the best but now the customer service team don't have the time for you and they treat you like they don't care about your business.

11 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Honestly don't waste your money

Honestly don't waste your money, these are cons and you'll loose so much more than you will ever get back! Games are computer rigged and designed to make you think you're winning but you'll see how much you end up loosing. Play the lottery, better way to gamble your money with bigger chances to win proper money not pennies.

7 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

played video poker

played video poker, worked out they add £1 to every game as a side bet. Even after I disabled it, it automatically re-enabled itself and took £1 extra per hand. Told customer services, and was fobbed off with excuses. Don't think I'll be returning to this organisation. Thanks for the fun whilst it lasted!

29 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Again this site is having issues which…

Again this site is having issues which I have reported constantly being told different things to fobbed of my issues ive never received any rewards for any promotion and deposit for any things I have wagered over the amount but nothing I have complained about games bingo and slots crashing and not registered the games or history not able to access and no clue what this game results are in the bingo games I've been playing with jackpot games for extra money I've had 1 number for the entire game and its lagging jumping to the next round jumping to the next game and its not showing up in history but it's giving the bonus just unknown to who and it is now suspicious ive played slots games with the jackpot blast on extra money and I have never had a game that doesn't lagging and glitching at the moment the jackpot blast was released games crashing through spins with the jackpot blast again coming out but my games are just spinning for the entire time and the game is not finished but it's logged out to restart the game and its not starting on the unfinished games so again I have no idea if I had won the games history is unresponsive won't let you access it and there's no history of the jackpot blast s so again I have been suspicious yesterday I played 9 pots of gold promotion that Is promoted by the site and it's crashing and glitching lagging Same as always again its lagging and jackpot blast is coming out the game is glitching more coming upto the last few spins and it's glitching more taking longer to stop and still jackpot blast was coming out the final spin is crashing its not stopping and the jackpot blast are flowing one after another and there big prizes one is the jackpot over £900 every one was a big amount and my game has crashed I leave it a while screen recording it drops and it's still spinning it reloaded and the jackpot blast were still coming out my reply from agent is its you're phone device or browser or Internet providers and I have to stop playing until I have the latest phone with the latest update my issues are ive had 3 different phones since having a account which is having issues which are exactly the same as the phone I use now so why is this excuse given to the device used not being told to customers and not once have I heard or seen anything about the device used is the reason for the games crashing and glitching when you are playing it is a big issue and I am not the only person who is using a upto date phone discrimination and a great way to get money from customers they tell you what model version of phone you have sio they know it is not compatible with the site so why is it not been told and warning to not sign up if you don't have the right phone this 8s every site I have and it's ridiculous

27 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Awful site

If you want to get rid of some money quickly this is the site for you,,doesn't even let you have a decent run for your money never mind win anything,,awful just awful,,,,please don't respond with the usual rubbish of "all our games checked by independent assessors",,cos that's rubbish as well

24 de outubro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Had little wins then won £800

I've had little wins nothing big and thought they were scammers. Played £20 got down to £2 and won £800 quickly withdrew it 😂 most I've ever won on any site. Fair play to them🫡👌

19 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

RTP doesn't exist here

RTP doesn't exist here, it's just take take take, the odd win of minimal ammounts if you get lucky, No money to be made nor fun to be had here

19 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

CRIMINALS AND FRAUDSTERS BEWARE

CRIMINALS AND FRAUDSTERS BEWARE
ALL WAS GOOD UNTIL I WANTED TO WITHDRAW NOW 2 DAYS OF WAITING FOR PAYMENT VERIFICATION TO BE TOLD IT WAS DECLINED AND MY ACCOUNT WAS UNDER REVIEW THIS WOUKD TAKE 3 days.

8 DAYS LATER NO EMAIL NO MONEY NO TIME FRAME FOR THEIR PROCESS AND I HAVE TO WAIT £1200 STOLEN AND RUDE NASTY STAFF WHO LIE AND MISLEAD CONTRADICTING AND OUTRIGHT REFUSE GO HELL

18 de outubro de 2025
Avaliação não solicitada

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