Have been very happy with the services of Virtual Headquarters for several years now. Initial set up was very easy, and the admin have always been very helpful. The service provided works well for u... Ver mais
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We have been with Virtual HQ for the past five years, and we are extremely happy with the service they have provided. The team is professional, friendly, and efficient, always delivering excellent su... Ver mais
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We are just about to renew for another year in Coventry. Great service, speedy communication, friendly reception staff - all that you need from a virtual office. Highly recommend!
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Have been a client of VHQ for several tears, pretty uneventful apart from delays in post. Decide to give notice and received an email confirmation with this paragraph: rather threatening and inapp... Ver mais
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Detalhes da empresa
Escrito pela empresa
Virtual HQ are the leading independent provider of virtual office solutions in the UK. Enjoy the benefits of a physical office, without breaking the bank. Watch your company grow and reap the rewards, as well as accessing one of the largest virtual office networks in the UK, offering premium services in prominent locations. At Virtual HQ, it's not just about keeping up appearances - it's about helping your business work harder. And we know how to work up a sweat.
Informações de contato
Baldwin Street 27-29, BS1 1LT, Bristol, Reino Unido
- 03301599894
- sales@virtual-headquarters.com
- www.virtual-headquarters.com
4,4
Excelente
399 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
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A very positive experience overall
A very positive experience overall. My business has been with VHQ for a few years now and its met my business needs in many ways. They have been friendly and professional throughout my time with them, and I will be renewing for another year! Many thanks.
22 de fevereiro de 2026
Avaliação não solicitada
Resposta da Virtual Headquarters
Thank you for your kind review and for being a valued client over the past few years.
We’re delighted to hear that our service has continued to meet your business needs and that you’ve found our team friendly and professional throughout your time with us. It’s great to know you’ll be renewing for another year.
We really appreciate your continued support and look forward to working with you going forward.
Kind regards,
The VHQ Team 😊
Brilliant Service with great…
Brilliant Service with great communication.
19 de fevereiro de 2026
Avaliação não solicitada
Resposta da Virtual Headquarters
Thank you for your kind review.
We’re delighted to hear that you’ve had a positive experience and that our communication has met your expectations. We really appreciate your feedback and support.
Kind regards,
The VHQ Team 😊
Useful service for start up and small businesses
5 years into our relationship, and we still find Virtual HQ a really great way to run a small business remotely, with a professional 'shop front' that separates work from home in the public sphere. All very straightforward to operate and we've never had any problems
18 de fevereiro de 2026
Avaliação não solicitada
Resposta da Virtual Headquarters
Thank you for your thoughtful review and for being a valued client for the past five years.
We’re delighted to hear that our service continues to support your business and provides a professional presence while helping you operate remotely with ease. It’s great to know you’ve found everything straightforward and have had a consistently positive experience with us.
We really appreciate your continued trust and support, and we look forward to working with you for many more years to come.
Kind regards,
The VHQ Team 😊
The lack of communication and customer support is unacceptable.
We had an extremely disappointing experience with VH regarding the virtual office at Metro House, Chichester.
After paying the invoice and completing the required money laundering checks, we been told we cannot use the virtual space address. We were unable to reach the sales team or any other staff unless receptionist from January 22nd onwards, despite making numerous phone calls. Each time, calls were answered by a receptionist who said she could not help and that someone would call us back. No one ever did.
The lack of communication and customer support is unacceptable. Once payment was taken, it felt impossible to get any proper response or assistance.
22 de janeiro de 2026
Avaliação não solicitada
Resposta da Virtual Headquarters
Thank you for your feedback.
We are sorry to hear about your experience and the frustration caused by the lack of communication you describe.
Following our compliance review process, we were unable to proceed with providing the virtual office service for your application. Where this occurs, our team is required to follow internal procedures and ensure that all relevant checks are completed in line with our regulatory obligations.
We understand your concerns regarding communication. Your comments have been noted, and we will review this internally to ensure we continue to improve our responsiveness and customer experience.
We also confirm that where a service cannot be activated, any applicable payments are handled in accordance with our cancellation and refund policy.
We appreciate you taking the time to share your feedback and wish you all the best going forward.
Virtual Hq
We moved our registered company address to Virtual HQ and have been so impressed with the service and their virtual office rates. The reception at Blackwell House are professional and efficient. Any email queries I have made to Virtual HQ, they respond promptly and expeditiously. We are about to renew our annual contract with them, which speaks volumes. Many thanks Virtual HQ
Regards and best
Clearly Financial Markets Ltd
18 de fevereiro de 2026
Avaliação não solicitada
Resposta da Virtual Headquarters
Thank you for your kind review and for sharing your experience.
We’re delighted to hear that you’ve been impressed with our service and virtual office rates, and that our team at Blackwell House has provided a professional and efficient reception service. It’s also great to know that your email queries have been handled promptly and effectively.
We really appreciate your continued support and are pleased to hear you will be renewing your contract. Thank you again for your feedback.
Kind regards,
The VHQ Team 😊
Resposta da Virtual Headquarters
Thank you for your review.
We’re pleased to hear that you found our service smooth, easy, and fuss free. We really appreciate your feedback and support.
Kind regards,
The VHQ Team 😊
The flexibility is a major benefit
The flexibility is a major benefit — we’re able to operate efficiently while maintaining a credible presence for clients. Mail handling, telephone answering, and meeting room access (when needed) ensure nothing is compromised in terms of service or image.
Sue Jenkins
Adkins Consultants Ltd
13 de fevereiro de 2026
Avaliação não solicitada
Resposta da Virtual Headquarters
Thank you for your thoughtful review and for sharing your experience.
We’re delighted to hear that the flexibility of our service has supported your business and helped you maintain a professional presence for your clients. It’s great to know that our mail handling, telephone answering, and meeting room facilities have met your expectations and contributed to the smooth running of your operations.
We really appreciate your feedback and your continued support.
Kind regards,
The VHQ Team 😊
I had a great experience with Emma
I had a great experience with Emma
She is amazing and lovely, she was very keen and patient with all my questions and enquiries
Finally so much happy with Emma , please get in touch with her, you will definitely have the best experience
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da Virtual Headquarters
Thank you for your kind review.
We’re delighted to hear that you had such a positive experience with Emma. It’s great to know she was patient, helpful, and able to support you with all your questions and enquiries.
We really appreciate your feedback and will be sure to pass your lovely comments on to her.
Kind regards,
The VHQ Team 😊
Great service
Great service, great people, really helpful and easy to deal with!
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da Virtual Headquarters
Thank you for your kind review.
We’re delighted to hear that you’ve had a great experience with our service and team, and that you’ve found us helpful and easy to deal with. We really appreciate your feedback and support.
Kind regards,
The VHQ Team 😊
Our virtual office in Birmingham is up…
Our virtual office in Birmingham is up for annual renewal again and we have no hesitation in renewing our agreement.
Julie contacts us if we have a problem with post etc.
i think this is our fourth year here, whereas we only had one year with our previous virtual office provider, think that says it all.
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da Virtual Headquarters
Thank you for your kind review and for your continued support over the past four years.
We’re delighted to hear that you’ve had such a positive experience with your Birmingham virtual office and that Julie has been helpful in supporting you with any queries regarding your post. It’s great to know that you’ve chosen to renew with us year after year.
We really appreciate your trust in Virtual Headquarters and look forward to continuing to support your business.
Kind regards,
The VHQ Team 😊
Great service and communication
Great service and communication. Thanks very much. We’ve been happy for years.
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da Virtual Headquarters
Thank you for your kind review and for being a valued client over the years.
We’re delighted to hear that you’ve been happy with our service and communication, and we really appreciate your continued support.
Kind regards,
The VHQ Team 😊
Excellent and straight-forward service
Excellent and straight-forward service. Provides everything needed for a virtual office in a simple and cost-effective package and options selection. Ideal postcode and easily accessible location when needed.
11 de fevereiro de 2026
Avaliação não solicitada
Resposta da Virtual Headquarters
Thank you for your kind review.
We’re delighted to hear that you’ve found our service straightforward and cost-effective, and that the virtual office package has met your needs. It’s great to know that the location and options available have also been convenient for you.
We really appreciate your feedback and support.
Kind regards,
The VHQ Team 😊
Fab service
Fab service, simple and efficient processes. Happily renew year in year out, no complaint!
27 de janeiro de 2026
Avaliação não solicitada
Resposta da Virtual Headquarters
Thank you for your kind review.
We’re delighted to hear that you’ve found our service simple and efficient, and that you continue to renew with us year after year. We really appreciate your ongoing support.
Kind regards,
The VHQ Team 😊
I had a great experience with Virtual…
I had a great experience with Virtual Headquarters, They have a very professional and responsible team.
"Emma" in particular is a great assistant, I had a few questions and she always responded very quickly and resolved them in a very professional manner.
22 de janeiro de 2026
Avaliação não solicitada
Resposta da Virtual Headquarters
Thank you for your kind review.
We’re delighted to hear that you’ve had a great experience with Virtual Headquarters and that our team has been professional and responsive. It’s especially lovely to hear your positive feedback about Emma, and we’ll be sure to pass your comments on to her.
We really appreciate your support.
Kind regards,
The VHQ Team 😊
Very easy to deal with
Very easy to deal with. Really good customer service and good value!
23 de janeiro de 2026
Avaliação não solicitada
Resposta da Virtual Headquarters
Thank you for your kind review.
We’re pleased to hear that you’ve found us easy to deal with and that you’re happy with our customer service and value. We really appreciate your feedback and support.
Kind regards,
The VHQ Team 😊
Great office space and meeting rooms in…
Great office space and meeting rooms in Leeds. Easy to renew the lease, can use as much or little as you want - so great modern flexibility.
19 de janeiro de 2026
Avaliação não solicitada
Resposta da Virtual Headquarters
Thank you for your kind review.
We’re delighted to hear that you’re pleased with our office space and meeting rooms in Leeds, and that you’ve found the flexibility and renewal process straightforward. It’s great to know the service is working well for your needs.
We really appreciate your feedback and support.
Kind regards,
The VHQ Team 😊
Excellent services from Virtual Headquarters Ltd
We use Virtual Headquarters Ltd for our virtual office services, including call handling, post diversion, and registered office provision, and have been extremely pleased with the service. The team is professional, reliable, and responsive, ensuring calls are handled efficiently and correspondence is managed promptly.
The service provides a high-quality business presence without the overheads of a physical office, and we value the consistency and attention to detail across all aspects of delivery. Virtual Headquarters Ltd offers a dependable, well-managed solution that we would confidently recommend to other organisations.
7 de janeiro de 2026
Avaliação não solicitada
Resposta da Virtual Headquarters
Thank you very much for taking the time to share such a positive review.
We’re delighted to hear that you’ve been pleased with our virtual office services, including call handling, post diversion, and registered office provision. It’s great to know that our team’s professionalism, reliability, and attention to detail have made a meaningful difference to your experience.
Providing a high-quality business presence while removing the overheads of a physical office is exactly what we aim to achieve, so your feedback is especially rewarding for us. We truly value your trust in Virtual Headquarters Ltd and your recommendation means a great deal to the whole team.
Thank you again for your kind words and continued support we look forward to working with you 🙌
Great experience
Great experience - quick to respond, any issues dealt with professionally. Everything has been extremely stress free and a breeze.
6 de janeiro de 2026
Avaliação não solicitada
Resposta da Virtual Headquarters
Thank you very much for your kind feedback.
We’re really pleased to hear that you’ve had a great experience with us and that everything has been stress-free. Our team always aims to respond quickly and handle any issues professionally, so it’s wonderful to know this has been reflected in your experience.
Thank you for choosing Virtual Headquarters Ltd we truly appreciate your support and look forward to continuing to assist you 🙌
AVIOD THIS COMPANY!!! Fraud
Please do not use this company, unreliable and really bad customer service! I has been told someone has taken over the freehold of the virtual office, and it was the new owner who gives me notice that the virtual office service will be ended by the end of Jan 2026! However, I just renewed for another one year in November 2025! I emailed Virtual HQ, got no reply. I called several times, and no one gave me a call back! They just disappeared and no where to get my refund! Totally fraud!!! never use them again!
15 de dezembro de 2025
Avaliação não solicitada
Resposta da Virtual Headquarters
Thank you for taking the time to share your feedback. We are genuinely sorry for the frustration caused by the closure of this location.
The closure of the site was highly unusual and unfortunately outside of our control, following a change in the freehold ownership. As soon as we were made aware, we took steps to support affected clients through the transition.
We would like to clarify that we did respond to your correspondence and that a refund was issued to you. In addition, we also offered an alternative location to ensure continuity of service and to minimise disruption wherever possible.
We fully understand how unexpected changes can be inconvenient, and we appreciate that this situation was disappointing. However, we respectfully feel it is unfair to suggest that no response or refund was provided, as both were actioned.
If you would like us to revisit this matter with you or if there is anything further we can assist with, we would welcome the opportunity to discuss this directly.
Emma and in particular has been amazing…
Emma and in particular has been amazing in answering questions regarding applying for the virtual office and the process . She advised promptly every step of the way and was so helpful . I know i could count on her and go back to her with anything in the future .
Andy also was particularly helpful in the later stages of the application , and provided the confirmations promptly and efficiently . Great team! Thank you both!
12 de dezembro de 2025
Avaliação não solicitada
Resposta da Virtual Headquarters
Thank you so much for your kind words and for taking the time to leave such a thoughtful review.
I’m really pleased to hear that you found the virtual office application process clear and well supported, and that I was able to assist you throughout each step. It truly means a lot to know you felt confident reaching out and knew you could rely on us.
Thank you again for your trust and for choosing Virtual Headquarters Ltd. We’re always here should you need anything in the future.
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