Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I have been having issues with my tv for many years. It has connectivity issues. I spent about 40 minutes with a technician trying to correct the issue. I’m getting an error message that says Home S... Ver mais

Avaliado com 1 de um total de 5 estrelas

Purchased tv in june 2025. Problems started immediately. Tv locked up and had to be unplugged in order to get it to restart. Reported it ti vizio November 2025. They troubleshot issues but nothing wor... Ver mais

Avaliado com 2 de um total de 5 estrelas

Great price, good picture, but lacking in other areas. Limited apps, software prevents owner from customizing features , always trying to put their stuff up front. Gave up a 55” lessor known brand... Ver mais

Avaliado com 1 de um total de 5 estrelas

Picture is fine. Smart features are trash. TV lags, randomly shuts off, randomly closes apps, struggles to screen play, and has poor compatibility. You would think any tv would run better than a first... Ver mais

Detalhes da empresa

  1. Empresa de Eletrônicos
  2. também em
  3. Loja de Eletrônicos
  4. Loja de Televisão

Informação fornecida por fontes externas variadas

VIZIO is the maker of the top-selling 4K UHD TVs / Displays and America's #1 Sound Bar Company. VIZIO’s mission is to deliver high performance, smarter products with the latest technology innovations.


Informações de contato

1,5

Muito Ruim

O TrustScore é 1.5 de um total de 5

154 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,5

Todas as avaliações

(154)

58 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

Vizio TVs are junk

Vizio TVs are junk. Do not buy one. I had one for months and they tried to say it’s damaged and it’s not that it quit working. The screen won’t come on and they refuse to do anything about it. The TVs are junk. Don’t buy them.

10 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

FORCED SOFTWARE UPDATES BRICK FUNCTIONAL TVs TO EXPAND CORPORATE AD NETWORKS

FORCED SOFTWARE UPDATES BRICK FUNCTIONAL TVs TO EXPAND CORPORATE AD NETWORKS

Do not buy a VIZIO television under any circumstances.

If you own an older model, disconnect it from the internet immediately before corporate greed renders your hardware completely useless.

I received my VIZIO TV as a gift from my employer 18 months ago after it was lightly used at a trade show. For months, it worked flawlessly. It connected seamlessly to my Xfinity Wi-Fi and easily streamed Prime Video, Peacock, and Disney+. It was a perfectly functional piece of consumer electronics.That all changed following the recent corporate merger updates. VIZIO and Walmart have forcefully deployed a series of unoptimized software patches, constant reboots, and forced account migrations that have completely broken the TV's core firmware. The TV is now stuck in an endless, unescapable setup loop. It constantly "forgets" the Wi-Fi connection, rejects login credentials, fails QR code scans, and refuses to retain basic network handshakes.I have wasted over five hours performing hard factory resets, power-cycling routers, and following every single troubleshooting step available. The internal SmartCast OS is fundamentally broken. The only way to salvage this television and keep it from ending up in a landfill is to completely cut it off from the internet and spend more money to buy a third-party streaming stick (like a Roku or Amazon Fire Stick) to bypass VIZIO’s broken native software.VIZIO has essentially bricked functional consumer hardware to force users into a data-tracking, ad-driven retail ecosystem. Forcing consumers to buy extra hardware to fix a problem created by the manufacturer's own incompetent software deployment is unacceptable. Avoid this brand entirely.

1 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Your TV is junk

Your TV is junk. Picture is good is all I can say. If I would have done more research I would have never bought one. I should have went back with an LG. And I would not recommend this junk of a TV to my own enemy.!

1 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Wish I could give Vizio a rotten tomato…

Wish I could give this a rotten tomato rating. Does not even deserve 1 star.
I bought a 24" TV from Walmart about 2-1/2 years ago. I was in a rush and did not research. Hotwire was in the apartment wiring and told us the TVs we had were too old to be compatible with their technology. They were both as old as the hills.
I ran out to WM and bought the only TV in this size range. It was the only one that would fit the cabinet. Up until now it wasn't bad.
The last few days, whenever I turned it on, the first screen I got asked me for a Google log in I was able to clock out of it. Why should I need a Google log in for this Then yesterday I got a screen that said I needed a Walmart login. I tried to get out of it and got onto a Screen that wanted me to get a Vizio WatchFree+ account. My condo association pays Hotwire. Why should I need a Vizio account too?
Now I did research. I learned that WalMart bought out Vizio and is using Vizio as an advertising outlet. I hate when big companies think they have a right to your whole life. Just because I buy cucumbers at Walmart does not give them a right to rule my leisure activities.
We called Hotwire for help - just a short while ago. Remember - this is not their fault. They were having trouble re-setting the box remotely. They're sending a technician, to the house, between 4&6 this afternoon. That is good customer service!!! Ten stars for Hotwire!

If you're thinking of buying a Vizio TV - just don't.

23 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Tv does not come on

Tv does not come on. Unplug it and plug it back in then it comes on. Vizio customer service is awful and will not purchase another Vizio product ever

31 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Awful!!

Awful!!! Tv shuts off frequently and makes me sign in each and every time that takes around 10 minutes. I tried connecting my ps5 to it and the tv just shuts off nonstop. Worst tv experience I have ever had and I would rather use a tv from the dollar store than purchase another tv from Vizio.

18 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible service.

If I could give less than a star, in fact if I could give negative stars I sure would because this company and its outsourced customer service is beyond awful. I bought a new 65 inch TV. Unboxed it and it did not have any screws for the legs stand. I called Vizio to figure out the size and after speaking with an incomprehensible AI I was transfered to a customer service rep who, barely audible or intelligible told me a size of the screw and it was available at any hardware store. I searched and found no screw matching what he told me. Made a guess and when those did not work I called back and another customer service rep gave me a different size and then backtracked when I questioned why the other guy gave me a different size. He then put me on hold searched Walmart and directed me to go to their site and search for doorbell security camera screws. Weird I thought I bought a TV. The Walmart in my town doesn't have them in stock so my only option is to order those and wait 10 days. Ten days to use a Smart TV because of 4 screws. I asked him to just send me 4 screws and he said they couldn't do that. I didn't choose violence so I hung up and wrote this review as a catharsis for me and a warning for whomever reads this.

8 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bought 2 40" Vizio tv's for extra…

Bought 2 40" Vizio tv's for extra bedrooms... they were not expensive and on sale at Christmas time. 1 of the tv's went dead black screen after using it 2 times, was over 90 days to the crap company Sams Club would not take it back nor exchange it. Went to Vizio directly, they agreed to replace my new tv for a refurbished tv... didn't think that was fair but the only option so I went along. Had to put a credit card down as a deposit for them to send out the replacement, again thought this was odd but went along. Replacement tv came and straight out of the box (after being forced again to register online and go through a bunch of updates before I could use the tv) there is a big blemish in the screen, a black stop right in the middle at the top 2" x 2". So wasted more time calling them, and the entire process starts again. They still wont send me a new tv, and had to give my credit card again to get the replacement that will have to be registered, and old one returned again. HORRIBLE.

1 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Worst buy in years

Worst buy in years. Best to toss it and be more careful in purchasing from a trusted manufacturer. Total control freaks created this mess. Trying to force you to play their game. Vizio wants way too much private info. Even controlling ads as an overlay when trying to watch something on Roku. Ads butt in and refuse to let you continue watching until you say OK , then it becomes a real can of worms. My advice to you is Do Not Buy Vizio.,

28 de maio de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Vizio won't stand by their products.

Purchased a Vizio M213ad-k8 soundbar in 2023. Unit was great, when it worked. Less than 6 months later the unit started powering off at random. Contacted customer support, they blamed my TV, told me to buy a new HDMI cable, and walked me through updating the firmware on the unit. This resolved the issue for a couple months, and then it returned. Contacted Vizio support again, they walked me through a factory reset. This resolved the issue for another couple months, then after it was outside the warranty period, the unit completely died and will not power back on. Vizio support now says it's outside the warranty period and will not stand by their product even though the power issue had been reported multiple times during the Warranty period.

27 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Kompetenz und Freundlichkeit

Ein Umtausch der von mir falsch bestellten Küchenarmatur war überhaupt kein Problem. Der Sachbearbeiter, Herr Kohler, war sehr freundlich, kompetent und konnte mir sofort mit einem Austausch helfen. Kann diese Firma, objektiv, weiter empfehlen

18 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The warranty service is terrible

The warranty service is terrible. I've been there for more than 2 months to have my 40 TV changed. They cancel my service order, they open it again, on one occasion they ask me for a credit card for a hold in what they send me the TV and guess the next day they cancel me! The information they give you is incomplete. Today I called again and they tell me that it is awaiting approval! I don't think I'll ever buy a damn TV from this company again in my life

20 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

VIZIO TVs

Update: Allstate/Trade Square has reconsidered my claim and is replacing it with an 2024 Onn 50" model TV. While I appreciate the replacement, I am worried that it's a 2024 model. It's supposed to be a new TV, but why do they have 18 months old TVs in stock? Also, since they are replacing the TV, my protection plan is now closed.

The USB port on my 50" Vizio TV became loose. I purchased it thru Walmart and a Protection Plan. The warranty is for one year, that is why I purchased the Protection Plan. The Protection plan considers this physical damage and will not honor the plan. The TV has been in the same space for the entire time since purchased. Consider other TV manufacturers instead. Truly a rip-"off.

29 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I have a vizio TV and I will never…

I have a vizio TV and I will never under any circumstances purchase another anything with this brand name on it again,,I have to unplug my TV every 2 hours or the sound quits and I can't change channels adjust volume nothing and my TV is only a few months old,,it's my second vizio TV and they both are screw ups ,, never again

29 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

TV wouldn't even get past the initial…

TV wouldn't even get past the initial update. Went to Walmart and bought a Vizio by mistake, I was after a TCL and just completely brain farted. I mixed up their logos SOMEHOW. Got it home, got the remote out, then realized WHAT, this isn't a TCL Remote! looked at the box realized it's Vizio! No big deal I will use it if it works! Thank God it didn't get past the initial update, or I probably would have used it past the return date, and been stuck with this vizio trash. It froze after the initial update! Take it back to Walmart get a TCL. IT ZOOMS past the initial update in 10 seconds, immediately gives me the option to continue setup. I continue setting a couple things up, the TV then downloads another update that takes another 10 secs BOOM. I'm watching TV.

26 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Buyer Beware: 2026 Tech with 2010 Hardware & Infuriating Support

Title: 2026 Tech with 2010 Hardware & Infuriating Support

​"Do not waste your money on this Vizio D-Series. Not only is the hardware subpar, but the support experience is a complete waste of time.

​The Product Failures:
​Hardwired to be Slow: This 'Smart' TV is intentionally designed without 5GHz WiFi support. In a world of high-speed mesh networks, this TV is a bottleneck that constantly buffers because it can only see 2.4GHz bands.

​Broken Tuner: It can't even handle basic Over-the-Air (OTA) antenna signals without freezing and displaying a 'spinning red circle' that requires a full restart.

​The Support Experience:
Vizio support is an absolute joke. The agent insulted my technical intelligence, suggesting I 'entered the wrong WiFi info' before forcing me through a factory reset. I lost all my app logins and programming—a huge hassle—only for the agent to admit at the very end that the TV is designed without 5GHz capability.
​Save yourself the headache and the 'insult to your intelligence'—buy a brand that actually respects its customers and uses modern hardware

25 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Low Quality TVs, No Customer Service

Despite the positive reviews that they pay for (on ad-based websites, not Trustpilot), their products have a very short shelf life. When they stop working or develop lines, and you contact customer service because your product is under warranty, and you'd like it fixed or replaced, they will deny any responsibility for their poor product.

Our TV sat on our shelf for about a year. We use it three or four times a week when hanging out with friends. It hasn't been mishandled, it hasn't been on for long durations. Yet it developed faded color lines in the middle of the screen. It was under warranty but the "customer service" refused to try and help us or solve the problem apart from "Have you tried unplugging it for a bit and plugging it back in? Oh, you have. Well, then you broke it somehow."

Never buy this company's products. They make a garbage product, and they know it, and will do everything they can to not take responsibility.

If anyone ever starts a class action lawsuit, I'll happily join in.

20 de abril de 2026
Avaliação não solicitada

Esta empresa é sua?

Reivindique seu perfil para acessar as ferramentas gratuitas da Trustpilot para empresas e se conectar com seus clientes.

Criar uma conta gratuita

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais