Thankyou Tom at Alton Vodaphone for very well informed and helpful service yesterday and today. Had the answers to all my questions at his fingertips. Very polite and helpful. Many thanks.
A empresa respondeu
Localização
Trocar localização72 High Street, GU34 1ET Alton, GB
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Veja o que dizem as avaliações
Went into Vodafone Alton to pick up my new phone. Ollie was super helpful in helping to get it sorted and transferring the apps and data from the old phone to the new one. New phone is working very... Ver mais
A empresa respondeu
Fantastic service. Ollie was brilliant, polite efficient and very helpful. I cannot recomend this store and its staf highly enough.
A empresa respondeu
We recently visited the Alton Vodafone store to discuss lowering our monthly bill. Luke and Sam were utterly fantastic and helped us streamline our plan accordingly. They were attentive, detail-... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Alton
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
72 High Street, GU34 1ET, Alton, Reino Unido
4,9
Excelente
240 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Really good service
30 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Alton
Hey Jim,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Praheet was very helpful especially…
Praheet was very helpful especially with Mum who is 86.
30 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Alton
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Tom was such a huge help
Tom was such a huge help. Having ended up in quite a mess by the customer service team on the phone beforehand he was able to rectify the situation. Thank you
28 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Alton
Hey Anna,
Thanks for letting us know what an amazing job Tom did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Really great service
Really great service, knowledgeable helpful and friendly
22 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Alton
Hi Christopher,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Just had a great experience at Vodafone…
Just had a great experience at Vodafone in Alton. Tom who served me was very helpful and together with Naz sorted me out. Made me feel welcome .
21 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Alton
Hi Gilly. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic customer service by Naz.
Fantastic customer service by Naz.
Thank you for your patient and help.
20 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Alton
Hi Edina,
Thanks for taking the time to review, and share your feedback for Naz. We appreciate it.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Prajeet and Tom were very helpful and…
Prajeet and Tom were very helpful and extremely friendly when trying to sort my phone at the very end of the day
7 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Alton
Hey Karen,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Naz was Very friendly and very…
Naz was Very friendly and very efficient highly recommend
2 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Alton
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Prajeet was Very polite and patient
1 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Alton
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service. Very knowledgeable people in store. Happy to go the extra mile to help
19 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Alton
Hi, It's great to see we offered such memorable service and you feel we went above an beyond for you.
Thanks for your review, The Vodafone Social Media Team
Great service!
18 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Alton
Hey Diane,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very good service would recommend to…
Very good service would recommend to anyone
8 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Alton
Hi Wayne,
Thanks for your review for our Alton store. We appreciate your support.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very very helpful and explained…
Very very helpful and explained everything in detail, makes you want to come back.
8 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Alton
Hey Scott,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Extremely helpful assistant going…
Extremely helpful assistant going beyond the task requested. I would recommend him highly
7 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Alton
Hi Norah,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Naz and his colleague were extremely…
Naz and his colleague were extremely helpful, spent time sorting out my issues and were very patient. Excellent service.
2 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Alton
Hey Karen,
Thanks for letting us know what an amazing job Naz did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very personal
Very personal, chatty, knew what he was talking about.
1 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Alton
Hey Stephanie,
Thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service from Naz
18 de julho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Alton
Hi. Thank you for your review for Naz. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super helpful with great personalities…
Super helpful with great personalities especially boy wonder Mitch and Naz.
13 de julho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Alton
Hey Laura,
Thanks for the lovely review and fantastic support for both Mitch and Naz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very good service by Naz and his team.
12 de julho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Alton
Hi Julian,
Thanks for taking your review for Naz and the rest of our store.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Mitch was very polite and helpful
Mitch was very polite and helpful, and I would definitely shop here again.
12 de julho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Alton
Hi Jackie,
This is lovely feedback for Mitch. Thanks for your kind words and taking your time to share the experience.
We're always here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
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