My mother (89 years old) was having problems setting up her new phone and I took her to the Vodafone shop in Andover to get some help. The transfer process from her old phone to the new one turned out... Ver mais
A empresa respondeu
39 High Street, SP10 1LP Andover, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
My mother (89 years old) was having problems setting up her new phone and I took her to the Vodafone shop in Andover to get some help. The transfer process from her old phone to the new one turned out... Ver mais
A empresa respondeu
I inadvertently got my SIM card stuck halfway in the slot in my old mobile phone. Ross was on it immediately. He worked efficiently to fix the problem and set up my new phone. Ross gave me lots of gr... Ver mais
A empresa respondeu
The process was made very simple. I was able to open a mobile Broadband account with no issue at a good price. It is always frustrating to have to wait to see someone but once I was assisted by Paige,... Ver mais
A empresa respondeu
Rob was amazing today! He helped me with my phone and explained everything in very easy to understand language. He also did a fantastic job talking about my broadband. Tha j you Rob for your contin... Ver mais
A empresa respondeu
Escrito pela empresa
39 High Street, SP10 1LP, Andover, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Jessica was great super helpful thoroughly enjoyable shopping experience 😄

Resposta da Vodafone UK - Andover
Terri was most helpful and sorted my phone storage problem quickly and efficiently

Resposta da Vodafone UK - Andover
As always, very helpful, kind and explained something very clearly for me. THIS IS WHY i am with Vodaphone - 6 yrs!!
Terri - shes sorted me before!! Thank you

Resposta da Vodafone UK - Andover
Megan from Andover was truly and Angel. Absolutely fixed all pmy stress with my account.

Resposta da Vodafone UK - Andover
Jessica was helpful and friendly

Resposta da Vodafone UK - Andover

Resposta da Vodafone UK - Andover
Amazing service from Jessica very charming credit to her faamilnand the company

Resposta da Vodafone UK - Andover
Paige was incredibly helpful and informative during the upgrade process and absolutely made sure I was comfortable the entire time. Great employee for vodaphone.
Thanks!

Resposta da Vodafone UK - Andover
My mother (89 years old) was having problems setting up her new phone and I took her to the Vodafone shop in Andover to get some help. The transfer process from her old phone to the new one turned out to be quite complicated (for reasons I won't detail here) but the patience of the member of staff who helped us (Terri) and the help provided was outstanding. I had to go back a second time for some further help and had another great experience. It is so unusual nowadays to experience true customer service and I can't speak highly enough about the treatment that my Mother and I received. Thank you Terri.

Resposta da Vodafone UK - Andover
I needed a lot of help sorting out my phone and being a complete dinosaur when it come to anything technical, I went to your Andover branch and as soon as I walked in I was greeted with a very friendly smile from a lovely young lady called Paige, she was so helpful, reassuring and made me feel at ease( less of a dinosaur) she sorted out all my issues and went over and beyond helping me.
She is an asset to your company!!!

Resposta da Vodafone UK - Andover
Paige was great thank you very much !! Helped with my contract and was always smiling

Resposta da Vodafone UK - Andover
Megan was amazing, talked me through the whole process and transferred all my data, was very friendly and would highly recommend

Resposta da Vodafone UK - Andover
Megan was very helpful and afficent

Resposta da Vodafone UK - Andover
Megan , was so very very patient and uber efficient. For a rather complicated process of transferring info to this new phone .
I’m very grateful for her advice and tech support.
8/08/26

Resposta da Vodafone UK - Andover
Megan was very friendly and managed to sort my European roaming and contract efficiently, many thanks!

Resposta da Vodafone UK - Andover
Fantastic service, great staff, lent over backwards to help. A big thank you to Lexie and all the team, well done.

Resposta da Vodafone UK - Andover
Terri was very kind and respectfull with me . Great worker

Resposta da Vodafone UK - Andover
I had a very good experience with Terri as she was very respectful . Wonderful

Resposta da Vodafone UK - Andover
I had a great experience with Terri as she was very respectful and very patient with the customer . Excellent

Resposta da Vodafone UK - Andover
I have been really happy with the service today from Megan, 10 out 10! You were great!

Resposta da Vodafone UK - Andover
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.