Owen was very helpful, showed me all my options and prices, was very clear with communication. Managed to get me onto a cheaper monthly plan with the same benefits and I walked away with a new tablet.... Ver mais
A empresa respondeu
Localização
Trocar localização2 County Square, TN23 1YA Ashford, GB
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Veja o que dizem as avaliações
Had an issue that i could resolve walked into the Vodafone in Ashford and was greeted by Lee. He went over and above to help me and explained very carefully in a way that I could understand and reste... Ver mais
A empresa respondeu
I had trouble on a different network connecting to the the internet. I spoke to two gentle men Matt and Alex that were at the dest. Matt fixed my issue I very much appreciate this as I bought my dev... Ver mais
A empresa respondeu
I had many efforts to sort a problem with my new iphone via chatbot, customer complaints and visiting another store I went to Ashford and although they were unable to solve the problem they took t... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Ashford
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
2 County Square, TN23 1YA, Ashford, Reino Unido
4,8
Excelente
240 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Owen was very helpful
Owen was very helpful, showed me all my options and prices, was very clear with communication. Managed to get me onto a cheaper monthly plan with the same benefits and I walked away with a new tablet.
1 de setembro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Ashford
Hi Aidan, thank you so much for your wonderful review and the amazing support you’ve shown for Owen, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Had an issue that i could resolve walked into the Vodafone in Ashford and was greeted by Lee. He went over and above to help me and explained very carefully in a way that I could understand and rested my problem. Thankyou Lee
27 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Ashford
Hey there,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had trouble on a different network…
I had trouble on a different network connecting to the the internet. I spoke to two gentle men Matt and Alex that were at the dest. Matt fixed my issue I very much appreciate this as I bought my device from a different company.
They were very polite and completed my issue. Thank you very much Vodaphone.
18 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Ashford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Above and beyond normal service
I had many efforts to sort a problem with my new iphone via chatbot, customer complaints and visiting another store
I went to Ashford and although they were unable to solve the problem they took the time to understand and contacted customer services on my behalf
and this helped towards a resolution
They were able to escalate my complaint with vodafone and I have since been contacted by the company
12 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Ashford
Hey Colin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came in because I ran out of data on…
I came in because I ran out of data on my sim. Anu promptly checked my account and gave me a better deal. Really appreciate the service.
7 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Ashford
Hey Dhiraj,
Thanks for the lovely review and fantastic support for Anu.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Owen made the experience effortless
Owen made the experience effortless. Care to detail was excellent.Everything I asked for was patiently answered.
6 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Ashford
Hey William,
Thanks for the lovely review and fantastic support for Owen. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Owen gave us the best expierence
Owen gave us the best expierence. Delighted with vodafone and the expierence owen gave us.
6 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Ashford
Hey Connie,
Thanks for the lovely review and fantastic support for Owen.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely useless customer service…
Absolutely useless customer service when trying to get a broadband connection for an existing Vodafone mobile customer. The lies they tell so they don’t need to get involved. I believe if they aren’t going to get a commission they won’t help!
1 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Ashford
Hey Jim,
Thank you for taking the time to share your experience with the service. It’s not the experience we wish to create for any of our customers.
You can call our team on 191 from a Vodafone mobile or 03333040191 from a non-Vodafone mobile between 8am and 8pm or use webchat through this link: https://www.vodafone.co.uk/paymcd. Alternately you can contact our Social media team via Facebook at http://vodafone.uk/3lCYUxW or on Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Excellent help from Vodafone Ashford Kent
I have just been into Vodafone Ashford Kent as my mobile had a virus.
Owen helped uninstall all my nuisance apps and cleaned my mobile of all the nuisance pop ups.
A weight has been lifted from my shoulders.
Thank you Owen 😊
30 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Ashford
Hey Valerie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Emma was fantastic today in sorting out…
Emma was fantastic today in sorting out an issue I had with my account. Superb service.
26 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Ashford
Hey Jason,
Thanks for the lovely review and fantastic support for Emma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Emma was very nice and was very helpful
Emma was very nice and was very helpful
22 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Ashford
Hey Isa,
Thanks for the lovely review and fantastic support for Emma.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matt has been a wonderful help & we’re…
Matt has been a wonderful help & we’re back on track now. Thank you so much
21 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Ashford
Hey Christian,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Owen was very efficient and answered…
Owen was very efficient and answered all my questions. Care to detail was excellent. Helped me with a new phone and transferred all my data.
14 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Ashford
Hey,
Thanks for the lovely review and fantastic support for Owen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Conor was an amazing help with helping…
Conor was an amazing help with helping me swap from another network to Vodafone. Would highly recommend the guys there customer service was faultless even when they are all busy! a great bunch will be back here in the future!
13 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Ashford
Hey George,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant customer service by Owen
Brilliant customer service by Owen. Solved my query.
13 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Ashford
Hey Peter,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great Customer Service
Conor was really lovely and helpful. We walked in and were served immediately and he was able to make the process very clear and gave all available options to us. He was friendly and the process was really easy, thank you so much
10 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Ashford
Hey Henrietta,
Thanks for the lovely review and fantastic support for Conor.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Dealt with Anu instore
Dealt with Anu instore. Was friendly and personable. Dealth with my query swiftly. Would recommend.
9 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Ashford
Hey Sangam,
Thanks for the lovely review and fantastic support for Anu.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tech Support - Thank you!
Alex was able to help with a few problems on my phone. Very helpful!
9 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Ashford
"Hey Christopher,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Alex was able to help with a tricky…
Alex was able to help with a tricky tech problem. Very patient and helpful. Thank you!
8 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Ashford
Hey Ruth,
Thanks for the lovely review and fantastic support for Alex. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from vodaphone
Great service from vodaphone, Alex from Ashford Kent branch was fantastic all the way through the process of getting a new phone. So helpful and friendly, I will definitely be back in the future to purchase more items. Well done guys!
7 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Ashford
Hey Ebony,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
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