Vodafone UK - Ashford Avaliações 

228
O TrustScore é 5 de um total de 5

4,9

2 County Square, TN23 1YA Ashford, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Conor was an amazing help with helping me swap from another network to Vodafone. Would highly recommend the guys there customer service was faultless even when they are all busy! a great bunch will be... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great service from vodaphone, Alex from Ashford Kent branch was fantastic all the way through the process of getting a new phone. So helpful and friendly, I will definitely be back in the future to pu... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I visited the Vodafone store in Ashford recently and wanted to leave a positive review for Rob, who helped me during my visit. Rob was friendly, professional, and took the time to explain everyth... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Conor was really lovely and helpful. We walked in and were served immediately and he was able to make the process very clear and gave all available options to us. He was friendly and the process was r... Ver mais

A empresa respondeu


Detalhes da empresa


Informações de contato

  • 2 County Square, TN23 1YA, Ashford, Reino Unido

4,9

Excelente

O TrustScore é 5 de um total de 5

228 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(228)

41.574 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Owen was very efficient and answered…

Owen was very efficient and answered all my questions. Care to detail was excellent. Helped me with a new phone and transferred all my data.

14 de julho de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Ashford

Resposta da Vodafone UK - Ashford

Hey,

Thanks for the lovely review and fantastic support for Owen.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Conor was an amazing help with helping…

Conor was an amazing help with helping me swap from another network to Vodafone. Would highly recommend the guys there customer service was faultless even when they are all busy! a great bunch will be back here in the future!

13 de julho de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Ashford

Resposta da Vodafone UK - Ashford

Hey George,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Brilliant customer service by Owen

Brilliant customer service by Owen. Solved my query.

13 de julho de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Ashford

Resposta da Vodafone UK - Ashford

Hey Peter,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Great Customer Service

Conor was really lovely and helpful. We walked in and were served immediately and he was able to make the process very clear and gave all available options to us. He was friendly and the process was really easy, thank you so much

10 de julho de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Ashford

Resposta da Vodafone UK - Ashford

Hey Henrietta,

Thanks for the lovely review and fantastic support for Conor.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Dealt with Anu instore

Dealt with Anu instore. Was friendly and personable. Dealth with my query swiftly. Would recommend.

9 de julho de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Ashford

Resposta da Vodafone UK - Ashford

Hey Sangam,

Thanks for the lovely review and fantastic support for Anu.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Tech Support - Thank you!

Alex was able to help with a few problems on my phone. Very helpful!

9 de julho de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Ashford

Resposta da Vodafone UK - Ashford

"Hey Christopher,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Avaliado com 5 de um total de 5 estrelas

Alex was able to help with a tricky…

Alex was able to help with a tricky tech problem. Very patient and helpful. Thank you!

8 de julho de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Ashford

Resposta da Vodafone UK - Ashford

Hey Ruth,

Thanks for the lovely review and fantastic support for Alex. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Great service from vodaphone

Great service from vodaphone, Alex from Ashford Kent branch was fantastic all the way through the process of getting a new phone. So helpful and friendly, I will definitely be back in the future to purchase more items. Well done guy!

7 de julho de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Ashford

Resposta da Vodafone UK - Ashford

Hey Ebony,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Owen was fabulous

Owen was fabulous, very helpful and very patient great customer service

29 de junho de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Ashford

Resposta da Vodafone UK - Ashford

Hey Tanya,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

I visited the Vodafone store in Ashford…

I visited the Vodafone store in Ashford recently and wanted to leave a positive review for Rob, who helped me during my visit.

Rob was friendly, professional, and took the time to explain everything clearly. He answered all of my questions and made sure I understood my options without any pressure. The whole process was straightforward and much less stressful than I expected.

It’s refreshing to receive genuinely helpful customer service, and Rob’s patience and knowledge made a real difference. Thank you for your help – it was very much appreciated.

23 de junho de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Ashford

Resposta da Vodafone UK - Ashford

Hey Elizabeth,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Connor was extremely helpful and patient in solving a huge connectivity issue we had after moving from Vodafone to Three.
His customer service was excellent in porting our numbers back to Vodafone. He spent ages with us over a number of days. All sorted now.

11 de junho de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Ashford

Resposta da Vodafone UK - Ashford

Hey Julieanne,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Owen was a great help with helping…

Owen was a great help with helping organize a new contract

3 de junho de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Ashford

Resposta da Vodafone UK - Ashford

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Fantastic!

Fantastic!

Ashford Branch, County Square
100/100 for their customer service. Anudan was very professional and helped me choose a suitable broadband to suit my needs. Well done to the Manager & staff.

31 de maio de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Ashford

Resposta da Vodafone UK - Ashford

Hey Coogie ,

Thanks for the lovely review and fantastic support for Anudan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Alex 5 star

Alex so helpful and knowledgable with setting up our board-band and sim contract . Alex provided 5 star service ! Thank you :)

31 de maio de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Ashford

Resposta da Vodafone UK - Ashford

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

LEE WAS AMAZING- he really helped me I…

LEE WAS AMAZING- he really helped me I went into o2 and ee and explained I’ve got a remortgage soon and need to get a sim that does no credit checks for a while and they both made it so hard I ended up leaving the shop and this being the 3rd store I went to. I went in explained it to Lee he said yes that’s fine and I asked what I need to do he said ‘you don’t need to do anything, these are our deals- which one do you want’- he also presented himself really well and looked happy to be there. I have been walking around for ages trying to get it sorted and he had it sorted within a few seconds. The other two stores lost a customer due to them trying to trap me into a contact. Lee listened to me and was probably the first sales person to do a proper job. I’m looking to get new contracts out for my sister and myself and I’ll 100% be coming here now, I’ll also be recommending it to anyone. Lee turned what the other providers made a 30 minute job into a 3 second job. Really really taken back with how efficient he was, so rare nowadays. Thanks again Lee

28 de maio de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Ashford

Resposta da Vodafone UK - Ashford

Hey Annabel,

Thanks for the lovely review and fantastic support for Lee.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Vodaphone Ashford

Matt was extremely helpful and patient in setting up my new phone. Excellent service.

21 de maio de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Ashford

Resposta da Vodafone UK - Ashford

Hey Mary,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Matt at Vodafone Ashford was so helpful…

Matt at Vodafone Ashford was so helpful and lovely sorting my phone out, couldn’t have fault his service!

10 de maio de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Ashford

Resposta da Vodafone UK - Ashford

Hey Katie,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Working with Alex today

Working with Alex today, got the best ever customer experience. Also managed all my issues with Three. Customer support was really welcoming. 10 stars today! Highly recommended.

7 de maio de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Ashford

Resposta da Vodafone UK - Ashford

Hey Mariana,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Very helpful

I went in, in order to pay off and separate my bills/contracts with my ex, I was served by Matt and he was extremely patient and helpful, gave me all the information I needed, over all a very pleasant experience

5 de maio de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Ashford

Resposta da Vodafone UK - Ashford

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Emma was very gentle and patient and…

Emma was very gentle and patient and encouraging through the credit check. I was skeptical at first but I'm glad everything turned out great.
She and her colleagues were very helpful

26 de abril de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Ashford

Resposta da Vodafone UK - Ashford

Hey Jessica,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais