Service was excellent in Vodafone store I will definitely recommend my friends and family as they have great offers in sims and home broadband and always kind and helpful. Thank you
A empresa respondeu
Localização
Trocar localização36 Friars Square, HP20 2SP Aylesbury, GB
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Veja o que dizem as avaliações
Excellent service from Jorge, went into store to upgrade my phone with Three and the advisor told me I had to move over to Vodafone, he explained the whole process and made it easy and seamless. Helpe... Ver mais
A empresa respondeu
Amazing experience overall, the advisors Wilson and Jorge were friendly and helpful. Helped me find the perfect new phone for myself, even helped me set it all up and taught me how to use the phone s... Ver mais
A empresa respondeu
I had an outstanding experience with Vodafone, thanks to Connor. From the moment we arrived, he was friendly, professional, and incredibly knowledgeable. He took the time to explain everything clear... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Aylesbury
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
36 Friars Square, HP20 2SP, Aylesbury, Reino Unido
4,9
Excelente
226 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
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Resposta da Vodafone UK - Aylesbury
Hi Graham. Thank you for your review for Arjun. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Colin was absolutely brilliant help…
Colin was absolutely brilliant help with my new phone saved as money on our home broadband service excellent service.
15 de maio de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Aylesbury
Hi Michael,
Thanks for your review and kind feedback for Colin. If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - This will help to run tests on your line and connect you to an agent if needed.
Thanks again,
Vodafone Social Media team
Very helpful and informative
28 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Aylesbury
Hi Sahithi,
Thank you for taking the time to review and share your feedback!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Came into store and arjun sorted me a…
Came into store and arjun sorted me a hbb 200mbps . In and out the store in 20 min very efficient .
21 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Aylesbury
Hi there,
It's great to hear about your recent experience, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Came into store for a upgrade ,arjun…
Came into store for a upgrade ,arjun sorted me out quick and easy . Very professional and friendly highly recommend!!
21 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Aylesbury
Hi Lee,
Thank you for taking the time to review and sharing this feedback for the team.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Arjun was very helpful and patient
Arjun was very helpful and patient, he managed to sort everything for us.
12 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Aylesbury
Hey Morna, thanks for your lovely feedback for Arjun.
All the best, The Vodafone Social Media team
Arjun was very helpful in Aylesbury…
Arjun was very helpful in Aylesbury Branch. Had a good deal here
11 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Aylesbury
Hey Kashif,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Connor was very professional and…
Connor was very professional and resolve my query quickly and efficiently.
Thank you
8 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Aylesbury
Hi Izac. Thank you for your review for Connor. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Arjun has helped me massively
Arjun has helped me massively , not only has he saved me money as promised but alos increased my data . Definitely feel like a valued customer apart of the vodaphone family especially having been apart of vodafone for over a decade. Very friendly assistant.
6 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Aylesbury
Hi Fabiana,
It's great to hear about your recent experience, and great feedback for Arjun. Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brilliant advice and save me 50% of my…
Brilliant advice and save me 50% of my bill.
Thank you Calum Vodafone Aylesbury.
6 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Aylesbury
Hi Lee,
Thank you for reviewing your recent experience, and sharing this feedback for Calum.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Arjun provided a great and speedy…
Arjun provided a great and speedy customer service. Was able to walk out the ștore within 10 min with a new phone and plan. Store manager was ever so kind.
4 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Aylesbury
Hey Alex,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service from Colin.
29 de março de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Aylesbury
Hi there,
Thank you for reviewing and sharing this feedback for Colin.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The guy that sold me the sim Arjun was…
The guy that sold me the sim Arjun was not very good with his customer interface. Did not explain anything and did not talk. We have been with you guys for a very long time and have to say I felt like I was in the way?
25 de março de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Aylesbury
Hi Mr Andy Joss,
Thanks for your review. It's disappointing to hear the interaction you've had in store. We'll look into this internally.
If you ever need any help, please reach out to us on Social Media.
You can do this through Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks,
Vodafone Social Media team
Arjun fantastic service very efficient
Arjun fantastic service very efficient
18 de março de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Aylesbury
Hi Ahmar. Thank you for your review for Arjun. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Callus Vodafone Aylesbury
I had broken my phone and needed a new one, Callus was very helpful in setting it up and helping me
16 de março de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Aylesbury
Hi Stephen. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and patient service.
Very helpful and patient service.
Useful information and advice.
12 de março de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Aylesbury
Hi Mrs C,
It's great to hear about your recent experience and feedback. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Callus was very helpful with transfer…
Callus was very helpful with transfer and upgrading my phone
11 de março de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Aylesbury
Hey Annette,
It's great to see your kind words for Callus. We really appreciate your feedback. Thanks, Vodafone Social Media Team
Best network ever
10 de março de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Aylesbury
Thanks for the brilliant feedback, Daniel! It's really appreciated. Any time you need help, just pop us a message over on our social channels:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
Connor from Vodafone was extremely helpful helping me set up my phone
Connor helped a lot setting my phone up and moved me from pay as you go to a contract for the same price
5 de março de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Aylesbury
Hey Gordon,
Thanks for letting us know what an amazing job Connor did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Incredible.
Incredible.
I went to Vodafone Aylesbury today.
I entered the store and was approached by a guy with a beard A...
He asks me if he can help me.
I answered :
Customer - I have been a Vodafone customer for 6 years and I want to exchange my Android phone for an iPhone
A- ok.
Customer - I would like you to tell me the difference between iPhone 13 and 14.
A - none.
Customer - 🙄
Customer - How much would I pay per month?
A - £54 with new data plan.
Customer - 54 to which model?
A - To everything.
Client-🙄
Customer - But I want to keep my current plan is under contract.
A-It doesn't matter. We will give you a new plan.
Client-🙄.
Customer - If I now pay in full for an iPhone, does it still require a new plan?
A - WE DO NOT SELL IPHONES IN THE STORE.
Customer - ok. Goodbye.
2 de março de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Aylesbury
Hi there,
Thanks for taking the time to leave your review. I'm sorry for the experience you've had when visiting out store. We always strive to improve in every part of our business and receiving feedback will help us to achieve this. If there is anything that we can help you with, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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