Yvette was very helpful and explained everything in detail which made my upgrade easy. A very pleasant experience. Yvette has a friendly manner and is an asset to your organisation.
A empresa respondeu
Localização
Trocar localização182 High Street, KA7 1RQ Ayr, GB
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Veja o que dizem as avaliações
Ok let’s get over bad experience with EE awful by the way 5days no WiFi got wrid. Step up Simon Vodafone shop in Ayr town centre. Welcome experience sat us down assured us everything would go smoothl... Ver mais
A empresa respondeu
Excellent support and service from the extremely knowledgable and lovely Yvette. The full team are highly experienced and put me at my ease which was really appreciated. What could have been a stress... Ver mais
A empresa respondeu
Hi i was in vodaphone ayr to he was so helpful with my bill and broadband hes the one to speak to paul
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Ayr
Escrito pela empresa
Informações de contato
182 High Street, KA7 1RQ, Ayr, Reino Unido
4,8
Excelente
254 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
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I was served by charlie
I was served by charlie
As always, very satisfied.
Prompt
Professional
Perfect
9 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Ayr
"Hey Margaret,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Very Helpful Retail Adviser
Yvette was very helpful and explained everything in detail which made my upgrade easy. A very pleasant experience. Yvette has a friendly manner and is an asset to your organisation.
9 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Ayr
Hi Sharon, thank you so much for your wonderful review and the amazing support you’ve shown for Yvette, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Rosie
Rosie
Made everything clear and simple and was great to deal with.
8 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Ayr
Hey Aaron,
Thanks for the lovely review and fantastic support for Rosie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hi i was in vodaphone ayr to he was…
Hi i was in vodaphone ayr to he was so helpful with my bill and broadband hes the one to speak to paul
8 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Ayr
Hey Janet,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rosie was very helpful snd polite
18 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Ayr
Hey Marie,
Thanks for the lovely review and fantastic support for Rosie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Ayr
Hey Robert,
Thanks for the lovely review and fantastic support for Rosie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Contract renewal
Came in to discuss contract options following my contract ending. Simon quickly identified a better deal. Service was efficient, friendly and honest. Fantastic experience!
15 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Ayr
Hey Lee,
Thanks for the lovely review and fantastic support for Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you Rosie!
Rosie made the purchase in-store easy and simple! Got phone upgraded and the old one traded in easily, looking forward to it arriving tommorow!
13 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Ayr
Hey Daniel,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Yvette in the Ayr advisor was…
Yvette in the Ayr advisor was fantastic when we had a problem with our phone she sorted us and gave us assurance to work the phone. 5 stars. Would recommend.
13 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Ayr
Hey Christine,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Stevie was 1st class amazing service…
Stevie was 1st class amazing service thanks so much
9 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Ayr
Hey Helen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had issue with iPhone
Had issue with iPhone , Heather & Charlie were very good and resolved my problem thanks
6 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Ayr
Hey Sandra,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Our adviser Simon was fabulous
Our adviser Simon was fabulous! Thank you so much
4 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Ayr
Hey Kellas,
Thanks for the lovely review and fantastic support for Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Yvette was fantastic at sorting out a…
Yvette was fantastic at sorting out a new phone & the best deal for me, made it really easy & simple for me, even when I had to come back in to hand my old phone in & had an issue with my phone, she was on the ball & fixed it straight away for me. 100% would recommend.
26 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Ayr
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Andrew was extremely helpful and…
Andrew was extremely helpful and patient. He managed to save us money and talked us through all the various options. I would definitely recommend Vodafone Ayr and will continue to be a customer there.
13 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Ayr
Hey Shielah,
Thanks for the lovely review and fantastic support for Andrew. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Yvette very very helpful and pleasantl
9 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Ayr
Hey Jesse,
Thanks for the lovely review and fantastic support for Yvette.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Andrew
Exellent service from Andrew in Ayr. Was able to get me a better deal and save me some money. Thank you very much
7 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Ayr
Hey Jeanette,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Andrew
Excellent services. Came and got a new phone and saw Amdrew, the manager, who listened and helped set myself up with a new phone and keep my bills the same. Thank you very much.
7 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Ayr
Hey Sammy,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andrew found a better deal than what I…
Andrew found a better deal than what I was on when I enquired about home broadband. A previous person said I was on the best plan, but Andrew found one better! Very helpful, no waiting!
6 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Ayr
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
What made my experience great is the…
What made my experience great is the customer service, i was served by Yvette,she was so from and helpful and rosie too, may God bless them for their kindness and patience, id totally recommend them :)
28 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Ayr
Hey
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
They made it so difficult for me to…
They made it so difficult for me to cancel had forgot my security questions and they just kept saying sorry cant help you. now I have a bill of £198 my contract was finished
5 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Ayr
Hi Lorraine,
I apologize for the issues you've been experiencing with services. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the teams by calling 191 or 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2
Thanks,
Vodafone Social Media Team
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