Outstanding service. I went in for a separate issue and ended up getting a money off my overall bill. Exceptional service and keep up the good.
A empresa respondeu
Unit 7 Fairhill Shopping Centre, BT43 6UF Ballymena, GB
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Outstanding service. I went in for a separate issue and ended up getting a money off my overall bill. Exceptional service and keep up the good.
A empresa respondeu
Great experience today buying a new phone. We were served by Thomas who was very helpful.
A empresa respondeu
The consultant David was great at answering all my questions. He helped me make my choice and explained the differences. There's a wide selection of models to choose from, and you can see them in pers... Ver mais
A empresa respondeu
Called in to the Ballymena branch in NI. Was greeted by Madison who went above and beyond to make the experience as painless as possible. Did not trying to sell me this that or the other, just sorted... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 7 Fairhill Shopping Centre, BT43 6UF, Ballymena, Reino Unido
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All good. Excellent service. Special thanks to David.

Resposta da Vodafone UK - Ballymena
David, was helpful, knowledgeable and very pleasant to deal with

Resposta da Vodafone UK - Ballymena
Ciaran and Yasmin were so nice and friendly. They really helped me choose the best broadband for our home.

Resposta da Vodafone UK - Ballymena
David has been more than helpful over this past week. I would always deal instore as your operatives on the phone are shocking. The only reason I will currently stay with Vodafone is because of David and his team.

Resposta da Vodafone UK - Ballymena
I was served by Ciaran who was a new team member training with David the store manager.
I had Very positive experience, great customer service from a professional team, highly recommend.
They listened attentively to what I wanted and matched my needs with a great deal on a new phone,ipad and broadband. Explaining everything fully at each stage and saving me money also, full marks!

Resposta da Vodafone UK - Ballymena
Great experience today talking to and being served by David. I would highly recommend going to Vodafone fairhill Ballymena. Really helpful and considering to all my needs.

Resposta da Vodafone UK - Ballymena
David and the gang in the Ballymena helped me out a lot with a problem. I bought a new phone and for some reason when transferring it my number from business to consumer there was an issue and I lost all forms of service. When I went into the store David done everything that he could to help me but it was to no avail, he then took complete control of the situation and raised a complaint for me and also raised it with his regional manager. He got in contact and kept me updated on what was happening every step of the way. Great service and I couldn't recommend his team more.

Resposta da Vodafone UK - Ballymena
Absolutely lovely staff very helpful and explain every very easy,.. very kind and respectful,.. mad the whole experience easy, cant recommended this shop enough

Resposta da Vodafone UK - Ballymena
I had a great experience with maddie in Vodafone ballymena. She was very attentive and extremely patient and with a great personality. I nominate her as employee of the month!

Resposta da Vodafone UK - Ballymena
Absolutely amazing thank you for all your help. I couldn’t do it without you.

Resposta da Vodafone UK - Ballymena
David was v pleasant and v thorough. Recommend him highly. V helpful.

Resposta da Vodafone UK - Ballymena
Excellent service
Great prices
Answered all questions

Resposta da Vodafone UK - Ballymena
I’m so pleased I called into the the Ballymena shop today because I had the absolute pleasure of being looked after by Peter and David. I only called in for help with my contract and the advice and customer service I received was outstanding!
They went above and beyond to help me. I have to say they’re the friendliest and most helpful I’ve ever encountered in a Vodafone store. I even came away with 2 new contracts 🤣🤣
I came away with a typed out sheet of what I need to do to cancel my old contacts which has never ever happened in all the years of me being with Vodafone. Honestly they’re both an absolute credit to the company. Thank you David & Peter from the Barnsley girl with a dodgy Northern Irish accent 🤣🤣

Resposta da Vodafone UK - Ballymena
The staff in Vodafone store in Ballymena are and always have been phenomenal. David is an exceptional manager who leads a team who like himself are extremely helpful, pleasant and hardworking. Vodafone Ballymena is not my nearest store, I have 2 Vodafone stores more convenient to me, but because of the staff in Ballymena I drive that bit further and have done this for many years.

Resposta da Vodafone UK - Ballymena
Your staff member Yasmin was very easy to talk to. And was happy to spend time working through the problem. So good.

Resposta da Vodafone UK - Ballymena
Called in to the Ballymena branch in NI. Was greeted by Madison who went above and beyond to make the experience as painless as possible. Did not trying to sell me this that or the other, just sorted exactly what I went in for, questions were answered beyond any doubt and the exact figures all explained clearly and in the meantime had me laughing and feeling a lot more at ease with the task. a true gem to the Vodafone team and an exceptional artist, well done Maddie.

Resposta da Vodafone UK - Ballymena
Fantastic customer service in the Ballymena store from Gary, Maddie and Yasmine. I was having issues with my new phone and these staff all when above and beyond to ensure I left the store a happy customer. A* treatment.

Resposta da Vodafone UK - Ballymena
I met with Peter today and received outstanding customer service. Peter listened to my requirements and provided a perfect solution. I am beyond delighted and will definitely choose an in-store upgrade in future. Sincere thanks Peter!

Resposta da Vodafone UK - Ballymena
David Davison in the Ballymena store was first class from start to finish, giving an excellent in person experience.

Resposta da Vodafone UK - Ballymena
The Ballymena team are great. Gary was fantastic from start to finish of the process, upgrade and when I came back for trade in. Great information and knowledge. Really knows his stuff and nothing was a problem for him! Couldn't rate him highly enough, what a great asset to Vodafone. Will recommend Gary to all my friends. THANK YOU :)

Resposta da Vodafone UK - Ballymena
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