Awesome service from Emma, New contract being a much better deal , Plus another contract being an E sim which was installed and was thoroughly explained , Thank you .
A empresa respondeu
Unit 10 Deniol Centre, LL57 1NW Bangor, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Awesome service from Emma, New contract being a much better deal , Plus another contract being an E sim which was installed and was thoroughly explained , Thank you .
A empresa respondeu
Haitham, Nathan and Ash were absolutely brilliant. Helped me with all my questions and enquiries. Real asset to the company! Thank you!
A empresa respondeu
Emma and Jessie! Such lovely girls helping me with my ancient phone. I know nothing about technology being at the age I am, their care and patience while fixing an issue with my phone screen not worki... Ver mais
A empresa respondeu
Being elderly and being clueless about technology I was so impressed by the staff in the Bangor Vodafone shop particularly Emma who was amazing! Sorted everything out and was so patient and polite. I... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 10 Deniol Centre, LL57 1NW, Bangor, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
We called in on Vodaphone’s Bangor branch and were dealt with by the wonderful Haitham, whose explanations, clarifications and endless patience were exemplary. I was attempting to obtain what I considered to be a better deal from Vodaphone, as I was seriously considering switching to another provider. However, half an hour listening to this very professional employee convinced me to stay, albeit to negotiate a cheaper contract.
Hats off to Haitham - he’s a treasure!

Resposta da Vodafone UK - Bangor (Wales)
Good customer service-shop was very busy so probably took a little bit longer

Resposta da Vodafone UK - Bangor (Wales)
Excellent service from Phillip. Very patient in dealing with my brother and myself in relation to getting him a new phone. Would highly recommend Phillip and the staff at Bangor

Resposta da Vodafone UK - Bangor (Wales)
Adviser was very knowledgeable and helpful,his name is Haitham

Resposta da Vodafone UK - Bangor (Wales)
I was recently very disappointed and upset following a visit to the Llandudno branch, and I was made to feel inadequate and frustrated by the individual who didn't even attempt to help. So I came into bangor the next day and popped into the Vodafone store and I was helped by a lovely gentleman called Nathan, he went above and beyond for me, and I came away from this interaction feeling very supported and upbeat!

Resposta da Vodafone UK - Bangor (Wales)
Staff were amazing but the system needs a massive upgrade! Haitham was so switched on and very helpful..
please upgrade as it took a long time waiting for the system to upload each section!

Resposta da Vodafone UK - Bangor (Wales)
Haitham was incredibly polite and helpful, he talked me through every step and made the process much easier than it would’ve been if I had done it myself

Resposta da Vodafone UK - Bangor (Wales)
Nathan Waller was fantastic. So patient ss i am a dificult customer. So glad hr was able to step in and sort all the confusion. Thanks so much!!!!!

Resposta da Vodafone UK - Bangor (Wales)
Came into store today and was served by Emma , I only had a brief issue but she was so reassuring, helpful and lovely, an asset to the team !

Resposta da Vodafone UK - Bangor (Wales)
Nathan was brilliant at assisting me with my query, he was very helpful and understanding. Great experience at this Vodafone store!

Resposta da Vodafone UK - Bangor (Wales)
Nathan helped me receive some of my lost data on my phone and I'm very thankful

Resposta da Vodafone UK - Bangor (Wales)
Nathan helped me out very efficiently. He actively listened all my problems and requests and sorted out everything for me, therefore I’m a very happy customer.

Resposta da Vodafone UK - Bangor (Wales)
Emma was very helpful and knowledgeable and also friendly whilst helping me purchase a new phone. Thank you so much for your help!

Resposta da Vodafone UK - Bangor (Wales)
Excellent friendly customer service who took time listened and didn’t feel pressured into a contract
Just really honest advice and top service.
Lauren and Nathan dealt with myself but added a second phone for my partner with a really good deal.

Resposta da Vodafone UK - Bangor (Wales)
Came in to store needing assistance with my vodafone app and Lauren was extremely helpful

Resposta da Vodafone UK - Bangor (Wales)
Very helpfull staff in store, sorted out our query plus upgraded account to benefit us. Was served Lauren along side Maisie who was learning on her first day.

Resposta da Vodafone UK - Bangor (Wales)
The lady that helped me ( Emma ) was fantastic and friendly and helped me get the best deal.

Resposta da Vodafone UK - Bangor (Wales)

Resposta da Vodafone UK - Bangor (Wales)
Lauren, who served us was absolutely amazing - so very helpful, patient and extremely kind and polite. The other staff were equally as lovely. It’s the best customer service experience I have ever had

Resposta da Vodafone UK - Bangor (Wales)
Lauren and emma were amazing and very helpful

Resposta da Vodafone UK - Bangor (Wales)
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.