Mai dealt with us with the utmost patience. She really explained everything clearly & was very helpful…… Excellent experience…. Thanks Mai. !!
A empresa respondeu
Localização
Trocar localizaçãoUnit 11 (No 54) , Eastgate Shopping Centre, SS14 1AE Basildon, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Mai was very helpful with our last phone purchase a few weeks back so we were very happy to see her when we returned today. She went through all the options very clearly and was very patient with us.... Ver mais
A empresa respondeu
Mai, I had good experience with her. She was really good at what she does. Good customer service, welcoming approach.
A empresa respondeu
I came into the Basildon store to collect an iPhone for my daughters birthday. I can honestly say Phan who was assisting me was absolutely incredible. Friendly, super efficient, and went above and bey... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Basildon
Escrito pela empresa
Informações de contato
Unit 11 (No 54) , Eastgate Shopping Centre, SS14 1AE, Basildon, Reino Unido
4,9
Excelente
186 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Scott was exceptionally helpful
Scott was exceptionally helpful, ensuring I got the phone best suited to me and my needs. He explained all the technical stuff in terms I could understand. He's an asset to Vodafone!!
26 de outubro de 2024
Avaliação não solicitada
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Advisor was so helpful and really…
Advisor was so helpful and really patient
21 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Basildon
Hi Steph. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Scott was great helped us sort out our…
Scott was great helped us sort out our wifi broadband, was very knowledgable. Great to talk to and knew what we needed. An complete asset to the Vodafone brand
4 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Basildon
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Good service
30 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Basildon
Hi Johnny,
Thank you for reviewing and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Del really helped me out with the best…
Del really helped me out with the best deal! Awesome guy with a great attitude! Thank you!
25 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Basildon
Hi there,
This is lovely feedback for Del. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Had great service today from Del at the…
Had great service today from Del at the Basildon store. He was full of knowledge and I left happy with a new phone and contract at a great price
26 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Basildon
Hi there,
This is a great review for Del. We’re glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks,
Vodafone Social Media team
Guy was extremely helpful and asked the…
Guy was extremely helpful and asked the right question, would definitely recommend to friends and family
27 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Basildon
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Very good service and very helpful in…
Very good service and very helpful in my purchase
31 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Basildon
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Basildon
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Came to get a new phone
Came to get a new phone. Store helped me choose a new phone, went through my options and Steven even helped transfer all my data over to my new phone
18 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Basildon
Thank you for your review Kevin. It's good to see Steven was able to help to with your upgrade! I hope you're loving your new phone 😊 Thanks again, The Vodafone Social Media Team
Scott was extremely helpful and…
Scott was extremely helpful and thorough. I was under pressure for time and he did not delay me at all
15 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Basildon
Hi Paul,
It's great to hear about the positive experience which you've had with Scott. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Basildon
Hi Linda,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and with Del's great service.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Great friendly Sevice
Great friendly Sevice. Steve was great, helped choose a new device. Went through options and even helped set up device when I collected it.
23 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Basildon
Hi Alan,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and you are happy with the new device.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Was served by sam lovely lady helped me…
Was served by sam lovely lady helped me get a new phone.
11 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Basildon
Hi Jeanette,
Thanks for this amazing feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Was served by a lovely young lady…
Was served by a lovely young lady called Samantha absolutely wonderful very professional, definitely come again.
3 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Basildon
Hi Anne,
Thank you for taking the time to review and sharing this feedback for Samantha.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Went into upgrade as confused about…
Went into upgrade as confused about deals and plans. Steve was most helpful advised of current offers I could have and helped me get my new phone up and running. Super quick and helpful.
22 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Basildon
Hi Lucia. Thank you for your review for Steve. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by a young lady Sam who helped…
Served by a young lady Sam who helped me get a great deal on a new phone thank you
19 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Basildon
Hi Gary,
We're delighted you had a 5 star experience. Thanks for your feedback.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Helpful staff
Aisha at Basildon branch was very good appreciated my age so took her time in explaining everything to me and over all pleasant experience
5 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Basildon
Hi Edward,
Thanks for reviewing and sharing this feedback for Aisha.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Perfection
Perfection! - Phan was so helpful, saved me money on my contract and explained everything clearly! I am glad I switched from EE to Vodafone, all thanks to Phan! Amazing service
8 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Basildon
Hi there,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Lost my phone and needed a new one
Lost my phone and needed a new one.
Went into Vodafone Basildon and saw Steve. He helped me purchase a new phone and also helped me set it up ready to use.
Couldn't be more helpful. Thank you.
18 de maio de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Basildon
Hi Enid. Thank you for your review for Steve. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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