My sim only package is coming to an end and I visited Berwick store to discuss options. Simon, the store manager, gave me a super welcome and searched to see what new options were available. In the en... Ver mais
A empresa respondeu
Localização
Trocar localização48 Marygate, TD15 1BN BERWICK-UPON-TWEED, GB
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Veja o que dizem as avaliações
David in the Berwick-upon-Tweed shop went the extra mile and some to get my wifes replacement phone up and running. Proper old fashioned customer service. It's always a pleasure to pop in to the Berwi... Ver mais
A empresa respondeu
I wanted to take a moment to share some feedback about Simon, who helped me upgrade from a SIM-only plan to a new iPhone on Friday. He may not remember, but Simon also helped me out many years a... Ver mais
A empresa respondeu
Walk into Vodafone shop in Berwick upon Tweed today to complain about loosing my free Spotify. Spoke to Simon, he had a look at account details and recommended u tube in stead. On looking at my accoun... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Berwick Upon Tweed
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
48 Marygate, TD15 1BN, BERWICK-UPON-TWEED, Reino Unido
4,9
Excelente
146 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Kirstie was very knowledgeable and done…
Kirstie was very knowledgeable and done everything she could to help
2 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Berwick Upon Tweed
Hey Kris,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I spoke to call centre in some foreign…
I spoke to call centre in some foreign country. No phone reception at all in my house since car accident in village. Supposed to be sorted but STILL no signal a month later.. Agents said he would send a new sim card. Later looked at emails. I have 14 days to exit Vodafone as new contract started today. Went into Berwick-upon-Tweed store. Greeted by manager, Simon, the reason I joined Vodafone as an experienced top notch IT expert. He did a few changes with my phone and said try that at home. Said I didn't need a new sim card, so another waste of my time talking to agents abroad.. Will go home and try. If no success,leaving Vodafone However I want to emphasis the value of this highly experienced IT expert at this store. My previous problem was Kira who rushed me through each time i had to go in with no explanation. A little hospitality , care goes a long way in dealing with the public. Old people are not stupid.
Now the test is, to see if my phone works at home !!
27 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Berwick Upon Tweed
Hey Susan,
Thanks for the lovely review and fantastic support for Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service by all in the store
Great service by all in the store. Helped me out massively when I was struggling to get my phone sorted. Definitely be back!!
26 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Berwick Upon Tweed
Hey Malcolm,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Berwick Upon Tweed
Hey Gordon,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent experience and service from store manager, Simon
My sim only package is coming to an end and I visited Berwick store to discuss options. Simon, the store manager, gave me a super welcome and searched to see what new options were available. In the end he found a lower priced new deal which gave me similar benefits so we signed up there and then. A very satisfied customer
23 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Berwick Upon Tweed
Hey Rebecca,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Berwick Upon Tweed
Hey Roberta,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Very helpful!
Kirsty was very helpful in helping me update my sim card with swift and friendly service!
3 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Berwick Upon Tweed
Hey lana,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
David in the Berwick-upon-Tweed shop…
David in the Berwick-upon-Tweed shop went the extra mile and some to get my wifes replacement phone up and running. Proper old fashioned customer service. It's always a pleasure to pop in to the Berwick shop, all the staff are amazing. Thanks very much!!
26 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Berwick Upon Tweed
Hey John,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about David.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
9 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Berwick Upon Tweed
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Perfect service
8 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Berwick Upon Tweed
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
8 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Berwick Upon Tweed
Hey David,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service and a brilliant service
8 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Berwick Upon Tweed
Hey Ian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Problem fixed by Simon in no time very…
Problem fixed by Simon in no time very happy
7 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Berwick Upon Tweed
Hey Peter,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Amazing service every visit
Amazing service every visit. A simple query resolved and a happy customer.
14 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Berwick Upon Tweed
Hey William,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Simon saved me money across all my SIM…
Simon saved me money across all my SIM contracts and got a new phone, super happy
16 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Berwick Upon Tweed
Hey Andrew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Berwick Upon Tweed
Hey Anne,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Berwick Upon Tweed
Hey Diana,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
2 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Berwick Upon Tweed
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly and very helpful.
Very friendly and very helpful.
Will always use these guys at Berwick.
12 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Berwick Upon Tweed
Hey Jamie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Berwick Upon Tweed
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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