We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Ver mais
A empresa respondeu
39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Ver mais
A empresa respondeu
The sales assitant Nowshire was exceptional. Went in as my contract was ending. I was going to switch to another provider but decided to renew in no small part to a member of your staff.
A empresa respondeu
Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Ver mais
A empresa respondeu
I walked into this store feeling wound up and frustrated having wasted 2 hours on the internet and phone getting nowhere. Within 15 minutes Dylan had completely sorted out my issue. The job was done... Ver mais
A empresa respondeu
Escrito pela empresa
39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Was in the store at Birkenhead to get a new phone, Laura was so helpful and went out of her way to help with transfer of info to my new phone. Thank you.

Resposta da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead
Really good customer service in Birkenhead store as always.

Resposta da Vodafone UK - Birkenhead
Excellent friendly knowledgeable service by Matt.
Fast service!

Resposta da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead
Nowshin was great and very helpful explaining all the questions and I had great customer experience. Also very positive attitude. She was great so thanks Nowshin

Resposta da Vodafone UK - Birkenhead
The sales assitant Nowshire was exceptional. Went in as my contract was ending. I was going to switch to another provider but decided to renew in no small part to a member of your staff.

Resposta da Vodafone UK - Birkenhead
A very good support help and guidance. Fantastic support. Very understanding about what I needed as a result I got the perfect service. Thank you

Resposta da Vodafone UK - Birkenhead
Went to the Vodafone store to get help with my phone. Nowshin helped me remove the apps causing the issues and fixed it for me. Appreciate it.

Resposta da Vodafone UK - Birkenhead
Great service and helpful information

Resposta da Vodafone UK - Birkenhead
Went in for a sim replacement and spoke to Laura who helped me get a better deal on my SIM card she is a credit to the Vodafone store.

Resposta da Vodafone UK - Birkenhead
Thank you Laura for helping me upgrade my phone, and home broadband. Always a great help.

Resposta da Vodafone UK - Birkenhead
I have met Laura on a few occasions she is always very helpful polite and at ease very professional at her job a credit to your company very pleased she helped me again today.

Resposta da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead
I am happy with the service. Got my new phone today and Nowshin helped me set it up as well. Thank you

Resposta da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead
We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazing and sorted everything out, he was knowledgeable and took time to look at options for us. The team in the store were all busy too with customers back to back and maintained excellent customer service throughout. Great store with amazing staff.

Resposta da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead
Shaz was grateful.very patient knowledgeable .

Resposta da Vodafone UK - Birkenhead
Tom was fantastic got high quality service. I had difficult requirements for setting up broadband thankfully that got dealt with in a timely fashion.

Resposta da Vodafone UK - Birkenhead
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.