Customer Service was first class .. a assistant called Gillian helped me chose my new phone and explained everything to me..my friend was so impressed with the experience she said she would buy her ne... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 6 , 6-12 Victoria Street, FY1 4RW Blackpool, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Marcin has been extremely helpful as always! Never fails to be outstanding in his customer service! Thank you very much my polish hero ❤️
A empresa respondeu
Gillian the sales assistant was knowledgeable and tried
A empresa respondeu
Mathew was really helpful and pleasant he helped with all 3 of our phones and really patient with us weve always been a Vodafone customer wouldn't go anywhere else.
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Blackpool
Escrito pela empresa
Informações de contato
Unit 6 , 6-12 Victoria Street, FY1 4RW, Blackpool, Reino Unido
4,9
Excelente
295 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Your colleague Matthew did a brilliant…
Your colleague Matthew did a brilliant job earlier today for my wife and myself with our Vodafone accounts, tailoring them according to our needs. Well-informed, polite and professional. Many thanks P & M KIRKHAM.
30 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Blackpool
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went out of her way to help
Went out of her way to help. Friendly and welcoming. Great.
26 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hey Tom,
It's fantastic to hear that agent was able to resolve the issue. We truly appreciate your feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nikki
Nikki, in Vodafone Blackpool was amazing. She listened to everything we said and was very polite and respectful. I am highly impressed with Nikki's customer service skills.
26 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hey Steve ,
Thanks for the lovely review and fantastic support for Nikki.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Nikki was so patient and helpful and…
Nikki was so patient and helpful and resolved my issues
22 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hey there,
Thanks for the lovely review and fantastic support for Nikki.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matthew
Matthew was so kind and efficient and sorted everything out without me feel too stupid for messing up my phone!
3 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hey Joy,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nikki was really helpful and lovely!
Nikki was really helpful and lovely!
20 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hey Bianca,
Thanks for the lovely review and fantastic support for Nikki.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A real credit to the Vodafone team…
I had a really positive experience at the Vodafone Blackpool branch recently. Nikki, the lady who helped me, was absolutely brilliant from start to finish. She was friendly, patient, and took the time to clearly explain everything so I felt confident with my choices.
It’s rare to receive such genuine and attentive customer service these days, and Nikki really made the visit easy and stress-free. A real credit to the team—thank you again! 😊
10 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hey Andrew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Fantastic service from start to finish…
Fantastic service from start to finish I upgraded and matt helped me transfer my stuff as I'm a technophobe thank you
22 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hey Karen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Adam
Adam, guided us through the process of renewing our contract seamlessly. He got us a great price and was a pleasure to be with. I thoroughly recommend anyone in Blackpool to pop into the Vodaphone shop to see Adam, they really know their stuff and are genuinely interested in getting the best deal for you.
20 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hey Rachel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I come in to specifically Vodafone…
I come in to specifically Vodafone Blackpool to see Adam he is always so helpful I have brought my friends to come for sales and service
10 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Gillian the sales assistant was…
Gillian the sales assistant was knowledgeable and tried
1 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hey Philip.
Thanks for the lovely review and fantastic support for Gillian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A very pleasant lady assisted
A very pleasant lady assisted who sorted my phone for me easy to talk to and very polite
25 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The gentleman was very helpful nothing…
The gentleman was very helpful nothing was a problem to him
24 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hey Pamela,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fab customer service by Mrs Shaw who…
Fab customer service by Mrs Shaw who helped me massively due to fraudulent activities on my account
16 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hey Paul,
Thanks for the lovely review and fantastic support for Mrs Shaw.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Matthew was very nice and made my…
Matthew was very nice and made my upgrade very easy.
16 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hey Mrs Fay,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful with my needs wi fi for a…
Very helpful with my needs wi fi for a holiday home
14 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hey Mark,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good on ya Gillian
Good on ya Gillian. So helpful and literally saved me from further frustrations. Not really being up on phone Tech, she fixed and guided me through what was wrong in settings to enable me to have a better experience with my phone.
Thank you so much.
14 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hey Mrs Finlay,
Thanks for the lovely review and fantastic support for Gillian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gillian was extremely helpful
Gillian was extremely helpful, patient and informative. She is an asset to your business & we would highly recommend.
5 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hey Lisa,
Thanks for the lovely review and fantastic support for Gillian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matthew was patient & knowledgeable
Matthew was patient & knowledgeable. Amazing experience
Thank you
5 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hey Nicola,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.