I went to the Blackpool Vodafone branch to enquire about changing over to Sim only plan from Pay As You Go. Spoke with a very pleasant and knowledgeable member of staff who talked me through the proce... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 6 , 6-12 Victoria Street, FY1 4RW Blackpool, GB
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Veja o que dizem as avaliações
Customer Service was first class .. a assistant called Gillian helped me chose my new phone and explained everything to me..my friend was so impressed with the experience she said she would buy her ne... Ver mais
A empresa respondeu
Gillian the sales assistant was knowledgeable and tried
A empresa respondeu
I had a really positive experience at the Vodafone Blackpool branch recently. Nikki, the lady who helped me, was absolutely brilliant from start to finish. She was friendly, patient, and took the ti... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Blackpool
Escrito pela empresa
Informações de contato
Unit 6 , 6-12 Victoria Street, FY1 4RW, Blackpool, Reino Unido
4,9
Excelente
297 avaliações
Pede aos clientes que avaliem
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The young lady who delt with my query…
The young lady who delt with my query was extremely helpful in sorting things out for me. Thank you 😊
16 de julho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was dealt with by Martin
I was dealt with by Martin. I had arrived with 2 iPhones neither of which worked correctly. He resolved my problems without any great difficulty although he did stop to scratch his head from time to time.
Many thanks
14 de julho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hey Stuart,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
contract renewal.
Adam dealt with our contract renewals.
Professional, courteous, and great service.
Would highly recommend the Vodafone shop in Blackpool and Cheers Adam for making it so easy and providing service with a smile!!!
Paul & John Quinn, Blackpool.
4 de julho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hey Paul,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic personal service!
Called instore for help as the app would not recognise me so I couldn't sign in? Gillian was a fantastic help, sorting out my phone, the app and looking for a better deal for me! Made me feel like a VIP. That was old style customer service and we loved it
25 de maio de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hey Fiona,
Thanks for the lovely review and fantastic support for Gillian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
No hard sell. Genuine knowledgeable and helpful.
Matthew was very helpful and did not give the hard sell. He was extremely knowledgeable and spent time with me to ensure that everything i needed was discussed. A new phone to suit my needs a better tariff and an update on my broadband ar a cheaper price. Matthew knew his business. Most impressed.
26 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hey EARDLEY,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Friendly professional service
Friendly professional service. Very helpful and non pushy. Staff here at
BLACKPOOL are excellent.Mathew and Gillian are always eagwr to help. Thank you. Yiu czn publish my report as you wish.
2 de maio de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hey Raymond,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic service from matthew
Fantastic service from matthew , thanks for the upgrade.
26 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hey Simon,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Martin was excellent
Martin was excellent, he got me a really good deal on SIM only. Amazing service!!!
25 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hey Robert,
Thanks for the lovely review and fantastic support for Martin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mathew was very helpful and efficient
Mathew was very helpful and efficient. I thought he was friendly.
22 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hey John,
Thanks for the lovely review and fantastic support for Mathew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Great service! Marcin was excellent, he was very friendly and polite. Highly recommend Vodafone to friend and family
19 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hey there,
Thanks for the lovely review and fantastic support for Marcin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent experience
Excellent experience. Marcin was amazing, he got me an amazing deal on sim only, watch and a tablet.
19 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hey Joanna,
Thanks for the lovely review and fantastic support for Marcin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matthew was really helpful
Matthew was really helpful. Met our needs exactly.
We spent over an hour looking at various options..and emerged with two new phones and contracts for very little more than we are paying now. Really good, personal customer service.
16 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hey Anthony,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Adam superstar!
Adam was super helpful and kind. He was polite and very well spoken. Thank you Adam for providing excellent customer service as promised by Sophie and Salma at Vodafone call centre yesterday. Keep up the good work and don't loose that lovely charming smile of yours! Well done Adam! Amazing addition to Vodafone family
16 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hey Viv,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience
Great experience! Martin was amazing, he fixed my phone. I highly recommend Vodafone to my friends and family.
12 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hey Brian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Great service! Martin was excellent, he explained things well. I am very pleased with Vodafone service!
10 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hey David,
Thanks for the lovely review and fantastic support for Martin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service! Marcin got me an amazing deal on a Samsung phone. Marcin was very polite and friendly
10 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hey Piotr,
Thanks for the lovely review and fantastic support for Marcin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Still not got satisfactory response
Still not got satisfactory response, yet they are still willing to take money from my bank, they failed to replace broken phone from insurance, I had to get a phone from argos which was totally crap. I consider this contract voided as nothing was replaced and money was still taken .
26 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hello Tony,
It's disappointing to hear that your issue is still ongoing, as it's our aim to get things right first time.
Please reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone, so that we can take a closer look into this for you.
Thanks,
Vodafone Social Media Team
Excellent professional service and…
Excellent professional service and atmosphere. I was seen by Adam, who has helped me with my requirements in the past. I received the usual polite wonderful helpful friendly service, that I receive each time I use the Blackpool store. Adam provided what I required in a friendly helpful professional manner, he explained everything clearly and easily, so that I could understand everything and I received over and above what I asked for. I recommend everyone to use the shop. The staff are knowledgeable, helpful, professional and help you find what you require, with the best possible deals and plans, talking you through everything, in a clear fuss free way, so that customers leave happy and satisfied.
12 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hi Robert,
Thanks a lot for the insightful feedback for Adam, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service
Long standing customer of Vodafone, great experience visiting the Blackpool store and being well looked after by Mathew. Helped me in all ways with my new phone and got me a good deal trading in my old phone.
17 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hello Lynda,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful technician
Very helpful technician, friendly and knowledgeable.a credit to the firm
10 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hello Paul,
This is lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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