I went to the Blackpool Vodafone branch to enquire about changing over to Sim only plan from Pay As You Go. Spoke with a very pleasant and knowledgeable member of staff who talked me through the proce... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 6 , 6-12 Victoria Street, FY1 4RW Blackpool, GB
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Veja o que dizem as avaliações
Customer Service was first class .. a assistant called Gillian helped me chose my new phone and explained everything to me..my friend was so impressed with the experience she said she would buy her ne... Ver mais
A empresa respondeu
Gillian the sales assistant was knowledgeable and tried
A empresa respondeu
I had a really positive experience at the Vodafone Blackpool branch recently. Nikki, the lady who helped me, was absolutely brilliant from start to finish. She was friendly, patient, and took the ti... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Blackpool
Escrito pela empresa
Informações de contato
Unit 6 , 6-12 Victoria Street, FY1 4RW, Blackpool, Reino Unido
4,9
Excelente
297 avaliações
Pede aos clientes que avaliem
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Nikki in the Blackpool vodaphone store…
Nikki in the Blackpool Vodaphone store had a look at my iPhone since it wasn't working properly, I was a walk in customer on a day out. Nikki was available to help me, it took a little time to sort out but she was extremely efficient and professional and all with a smile. I was so happy with her and that she managed to get my phone working I decided she deserved a 5* review.
19 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hey Helen, It's great to see Nikki was able to get you back up and running again. Hope you enjoyed you day out 😊
Thanks, The Vodafone Social Media team
I came to Vodafone Blackpool shop…
I came to Vodafone Blackpool shop because I couldn't make calls and send texts. Martin was brilliant! Thank you Vodafone!!! You have great staff!!!
16 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hi Yvonne,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great experience
Great experience! Martin was very friendly and polite. Highly recommend!
16 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hi Pauline,
Thanks for sharing this experience with Martin. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Martin was very helpful
Martin was very helpful. He help me set EU roaming pass and I won't worry when I go on holiday. Highly recommend it.
16 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hi Francis,
This is lovely feedback for Martin. Thanks for taking your time to share this experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Amazing Customer Service
Amazing Customer Service. Martin was extremely helpful. I always go to Vodafone Blackpool to resolve my phone problems.
16 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hi Keith,
Thanks for sharing your kind words and feedback for Martin. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
I came to Vodafone shop because I…
I came to Vodafone shop because I couldn't access my emails on my phone. Marcin was Brilliant! He fixed the problem for me quickly.
15 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hi Gary,
Thanks for taking your time to leave this review for Marcin.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
I came to Vodafone shop as I was…
I came to Vodafone shop as I was concerned about my phone. I have received a lot of notifications that my phone has a virus. Martin clear my phone and assured me that j won't received any notifications anymore.
15 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hey Sam,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matthew was very helpful and set up my…
Matthew was very helpful and set up my phone. Highly recommended.
14 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hello, Chris,
Thanks for letting us know what an amazing job Matthew did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Good customer service
14 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hello, Carol,
That’s good to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent deal!
I amazing phone, Samsung S24 Ultra on very good deal. I am very happy. The service I received from Martin was extraordinary.
I recommend Vodafone to everyone!
12 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hey Paula,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent!!
Excellent!!! I went over my bill. Martin was brilliant!!! He was very informative and friendly. He also put the block for me, to stop me going over next time.
12 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hi Denise,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with Martin and he managed to fix what you have visited us for.
Thanks,
The Vodafone Social Media Team
I came to the Vodafone shop as I was…
I came to the Vodafone shop as I was concerned that I was being scam, Gillian sorted it and assured me that it was not. While I was in she sorted out my data time with my two phones. Finally I purchased an IPhone 14 with a satisfactory result from Gillian
10 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hi,
Thank you for taking the time to leave us a 5 star review and congrats on the new iPhone you have got from us.
Thanks,
The Vodafone Social Media Team
Great Service
Great Service! Martin fixed my Big Value Bundle. I am very pleased with the outcome.
12 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hi Neil,
Thank you for taking the time to leave us a 5 star review! We're glad Martin has fixed the big value bundle issue for you.
Thanks,
The Vodafone Social Media Team
Amazing experience
Amazing experience! I got really good deal on the new phone. Martin was polite and very informative.
12 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hi Julie,
Thank you for taking the time to leave us a 5 star review and congrats on the new phone.
Thanks,
The Vodafone Social Media Team
I am Pay&Go customer
I am Pay&Go customer. I was extremely happy with the Vodafone visit. Marcin was extremely friendly and help me sort my problem
11 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hi Salami. Thank you for your review for Marcin. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came to UK from Austarlia
I came to UK from Austarlia. I was very delighted by the service from Vodafone. Martin was extremely friendly and very informative.
11 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hi Simon. Thank you for your review for Martin. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Martin was polite
Martin was polite and extremely helpful. I will recommand Vodaofne to all my friend!
11 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hi Marilyn. Thank you for your review for Martin. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience!
Great experience! Martin was extremely helpful. Vodafone is best!
11 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hi Carole. Thank you for your review for Martin. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam the customer service agent in the…
Adam the customer service agent in the shop was very professional helpful and pleasant he guided me through the aspects of my new phone plus contract and also organised my old phone repair,Excellent service thanks.
10 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hi Stephen. Thank you for your review for Adam. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gillian was outstanding very…
Gillian was outstanding very informative, pleasant and a credit to your company
9 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Blackpool
Hey Martyn, It's great to see how knowledgeable and helpful Gillian was today.
Thanks, The Vodafone Social Media Team
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