Vodafone UK - Bridgend Avaliações 136

O TrustScore é 5 de um total de 5

4,9

Unit 1 12-14 Adare Street, CF31 1EJ Bridgend, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I needed to set up my phone and needed some help! Chantelle was so patient and knowledgeable. She was able to transfer everything from one phone to another, and helped me to access accounts I didn't k... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I visited the Vodafone store in Bridgend this morning in relation to a problem with my wife's phone. Chantelle assisted me in providing expert knowledge and assistance in resolving my concern while... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had such a genuinely positive experience at Vodafone that I felt I had to leave a review. Chantelle was outstanding from start to finish. She was welcoming, patient, and incredibly knowledgeable, ta... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Operadora de rede móvel
  2. Loja de Celulares
  3. Provedor de internet
  4. Serviço de telefone e internet
  5. Empresa de telecomunicação

Sobre Vodafone UK - Bridgend

Escrito pela empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informações de contato

  • Unit 1 12-14 Adare Street, CF31 1EJ, Bridgend, Reino Unido

4,9

Excelente

O TrustScore é 5 de um total de 5

136 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 5 de um total de 5 estrelas

Everything done as requested setting up…

Everything done as requested setting up my new phone. Many thanks to Aaron & Chantelle for being so friendly and helpful.

26 de maio de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Bridgend

Resposta da Vodafone UK - Bridgend

Hey Paul,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

I needed to set up my phone and needed…

I needed to set up my phone and needed some help! Chantelle was so patient and knowledgeable. She was able to transfer everything from one phone to another, and helped me to access accounts I didn't know the password for! Not once did I feel like I was being a burden. While I sat in the store, waiting for updates, I observed Chantelle and Teo communicate with a range of customers. Both were so helpful. Thank you for your help today!

20 de maio de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Bridgend

Resposta da Vodafone UK - Bridgend

Hey Jo,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Resolving a problem with data roaming

I visited the Vodafone store in Bridgend this morning in relation to a problem with my wife's phone.
Chantelle assisted me in providing expert knowledge and assistance in resolving my concern while at the same time being very pleasant and polite.
I would highly recommend Vodafone Bridgend store and will certainly return in the future.

5 de maio de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Bridgend

Resposta da Vodafone UK - Bridgend

Hey Keith,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Came to the Vodafone store this morning…

Came to the Vodafone store this morning as phone decided to go caput last night. Teo helped me find a phone suitable for my needs and even helped set it up ready to use for me. Would have been lost without him. Thank you Teo. Dennis C

26 de abril de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Bridgend

Resposta da Vodafone UK - Bridgend

Hey Dj,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

A genuinely positive experience

I had such a genuinely positive experience at Vodafone that I felt I had to leave a review. Chantelle was outstanding from start to finish. She was welcoming, patient, and incredibly knowledgeable, taking the time to really understand what I needed rather than rushing me into a decision. She clearly explained all the options available, answered every question I had without hesitation, and made sure I felt confident in my choice. There was no pressure at all—just genuine support and a willingness to help. It’s rare to come across customer service that feels this personal and attentive, Vodafone is lucky to have someone like this on their team.

25 de abril de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Bridgend

Resposta da Vodafone UK - Bridgend

Hey Georgia,

Thanks for the lovely review and fantastic support for Chantelle.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Excellent service

Came into store and spoke to Aaron to transfer old phone to new phone. Very helpful and knowledgeable.
Sorted my phone which I would not have been able to do myself.
All staff are friendly and helpful.

10 de abril de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Bridgend

Resposta da Vodafone UK - Bridgend

Hey Tracey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Teoman helped set my new phone and…

Teoman helped set my new phone and tablet up. Thank you for all the help. Excellent service!

22 de março de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Bridgend

Resposta da Vodafone UK - Bridgend

Hey Dennis,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Vodaphone shop in Bridgend town…Aaron.

Visited Vodaphone shop in Bridgend town centre 20th March. I was attended to by Aaron. He was friendly, polite, and extremely helpful with my queries on operating my new mobile phone. I thoroughly recommend this store. The other member of staff in the store at the time was also friendly and polite.

Nice for me to leave, happy, with my queries explained. Thanks Aaron.

20 de março de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Bridgend

Resposta da Vodafone UK - Bridgend

Hey Janet,

Thanks for the lovely review and fantastic support for Aaron.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Unfortunately someone mucked my phone…

Unfortunately someone mucked my phone up and i couldnt find anything I wanted. I went to Vodafone Bridgend and a lovely young lady sorted out in just a few minutes

9 de março de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Bridgend

Resposta da Vodafone UK - Bridgend

Hey Barry,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Aaron at Vodafone Bridgend was amazing

Aaron at Vodafone Bridgend was amazing, I went in to upgrade my mums phone and SIM card contracts and also my broadband, he was very professional and friendly, he really made the experience a lot easier than I thought it was going to be, he sorted the phone and SIM card to my mums needs and and broadband to mine also, very fast and trust worthy, I would definitely highly recommend Aaron

19 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Bridgend

Resposta da Vodafone UK - Bridgend

Hey Yunyee,

Thanks for the lovely review and fantastic support for Aaron.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Chantelle was very informtive and…

Chantelle was very informtive and helpful explaining how to use my new phone. She was very kind and explained everything perfectly

13 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Bridgend

Resposta da Vodafone UK - Bridgend

Hey Brian,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Chantelle.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Millie helped me fix my phone as it was…

Millie helped me fix my phone as it was full of junk apps which gave me lots of pop ups

22 de janeiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Bridgend

Resposta da Vodafone UK - Bridgend

Hey Libby,

Thanks for the lovely review and fantastic support for Millie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Teo Helped me with transferring all my…

Teo Helped me with transferring all my stuff to my new phone. Thank you Teo.

21 de janeiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Bridgend

Resposta da Vodafone UK - Bridgend

Hey Mr Perham,

Thanks for the lovely review and fantastic support for Teo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Came into bridgend store to get a new…

Came into bridgend store to get a new phone Aaron was brilliant and made the process fun and easy, also had had from Chantelle on claiming the gift from Google she was awesome and friendly!
Thank you guys

18 de janeiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Bridgend

Resposta da Vodafone UK - Bridgend

Hey Ceri,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Aaron.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Excellent experience being served by…

Excellent experience being served by Chantelle she is very kind and knowledgeable, I will be back to see her to upgrade my sim when it’s ready

18 de janeiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Bridgend

Resposta da Vodafone UK - Bridgend

Hey Janet,

Thanks for the lovely review and fantastic support for Chantelle.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

I came into Vodafone Bridgend for help…

I came into Vodafone Bridgend for help with my phone as I was completely stuck trying to get my emails to work, spoke to Aaron who managed to fix my issue and get me back up and running! He was quick knowledgeable and made it fun.
He gave outstanding customer service
He was very polite, friendly, welcoming
I would highly recommend Aaron 5* experience

13 de janeiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Bridgend

Resposta da Vodafone UK - Bridgend

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

The staff were friendly

The staff were friendly, greeted me on entry and walked me through buying a phone. They also showed me how to transfer my photos and apps when I did not know how to do it myself. Thank you team!

17 de dezembro de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Bridgend

Resposta da Vodafone UK - Bridgend

Hi Emily,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Danielle helped with me with my…

Danielle helped with me with my upgrade, I normally hate changing my phone but she was so wonderful and helpful and made me feel so comfortable while upgrading

22 de dezembro de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Bridgend

Resposta da Vodafone UK - Bridgend

Hey Michelle,

Thanks for the lovely review and fantastic support for Danielle.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Chantelle helped me upgrade

Chantelle helped me upgrade, excellent service

4 de dezembro de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Bridgend

Resposta da Vodafone UK - Bridgend

Hey,

It's fantastic to hear that Lloyd was able to resolve the issue. We truly appreciate your feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Teoman helped put my new sim into my…

Teoman helped put my new sim into my phone and transfer my contacts. Thank you

25 de novembro de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Bridgend

Resposta da Vodafone UK - Bridgend

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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