A young lady by the name of Hamna was exceptionally helpful and very knowledgeable. Please let her know how thankful I was for the service she provided
A empresa respondeu
Localização
Trocar localização14 Underhill Walk, DE14 1DE Burton on Trent, GB
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Veja o que dizem as avaliações
I visited the Burton branch today and I was served by Ryan who was fantastic . I chose to go to the Burton store despite me living closer to Derby due to terrible rude management Sayfur and Jay at... Ver mais
A empresa respondeu
Excellent customer service! My last visit was 2 years ago and staff was really helpful and sorted my roaming in a blast! There and back again, Zanas helped us twice with our new phone and account chec... Ver mais
A empresa respondeu
Went in to check if I was eligible for an upgrade - Kiera managed to find I could have a brand new phone for less than I'm currently paying
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Burton on Trent
Escrito pela empresa
Informações de contato
14 Underhill Walk, DE14 1DE, Burton on Trent, Reino Unido
4,9
Excelente
292 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Absolutely excellent service
Absolutely excellent service. Hamna made our day! She was super knowledgeable and explained everything to us so clearly as well as treating us like people not just customers. We were originally going to go with EE but she persuaded to go with vodafone. She’s a credit to the team. Thank you!
8 de novembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Burton on Trent
Hi. We appreciate you taking the time to share your experience. It's great to hear that our agent was so helpful and informative, making your decision easier. We value your feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Burton on Trent
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Hamna was very helpful and sorted…
Hamna was very helpful and sorted everything out
1 de novembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Burton on Trent
Hi. We're happy to hear that everything was sorted out and that you found the assistance helpful. Thank you for your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hamna was great
29 de outubro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Burton on Trent
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hamna was very helpful
Hamna was very helpful. Thank you
26 de outubro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Burton on Trent
Hi. We're happy to hear that you found our team member helpful. Thank you for your positive feedback; we appreciate it. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Burton on Trent
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Connor and Tom
Connor and Tom
Just visited to upgrade phone they were most helpful informative to sort the best deal for new phone . Great experience today
17 de outubro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Burton on Trent
Hi Kirsty. Thank you for your review for both Connor and Tom. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hamna was great
Hamna was great, very helpful. Thank you.
14 de outubro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Burton on Trent
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Great service
Thank you Connor for fabulous service. Upgraded a traded in my phone with ease and clarity.
Very friendly efficient service.
4 de outubro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Burton on Trent
Hey Hana,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Connor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Connor was a great help
Connor was a great help, very knowledgeable, friendly and helpful.
4 de outubro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Burton on Trent
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Zanas
We are very happy with Zanas service, very helpful and friendly. Helped us make the best decision.
28 de setembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Burton on Trent
Hey Rita,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Conner,excellent service
Conner,excellent service, everything explained clearly
27 de setembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Burton on Trent
Hey Garry,
Thanks for the lovely review and fantastic support for Conner.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hamna was very helpful :)
19 de setembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Burton on Trent
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Switch to talk mobile and data transfer
I got a new contract in store and Ryan helped switch my data from my old phone. Satisfied customer you can say that again!!
16 de setembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Burton on Trent
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Thanks to everyone in store
Thanks to everyone in store. Excellent service. Hamna, Sian and Ryan
14 de setembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Burton on Trent
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Thank you Hamna
Thank you Hamna, Ryan and Connor. Sorted my issue out.
11 de setembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Burton on Trent
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Ryan upgrade
I upgraded in store and was helped by a member of staff called Ryan. Excellent all set up with new phone
8 de setembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Burton on Trent
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Today I came into store with my father…
Today I came into store with my father who needed to replace his very old and damaged IPhone. Connor helped us and made the whole process quick and painless. Thanks
6 de setembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Burton on Trent
We're happy to hear that the experience replacing your father's iPhone was quick and supportive. We appreciate you taking the time to share your positive feedback.
Thanks,
Vodafone Social Media Team
Excellent service by Connor
Connor was very helpful. He talked through the options and explained everything so I could understand.
6 de setembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Burton on Trent
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Connor was very helpful
6 de setembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Burton on Trent
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
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