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Vodafone UK - Burton on Trent Avaliações 

292
•
O TrustScore é 5 de um total de 5

4,9

Operadora de rede móvel
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Localização

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14 Underhill Walk, DE14 1DE Burton on Trent, GB

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

A young lady by the name of Hamna was exceptionally helpful and very knowledgeable. Please let her know how thankful I was for the service she provided

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I visited the Burton branch today and I was served by Ryan who was fantastic . I chose to go to the Burton store despite me living closer to Derby due to terrible rude management Sayfur and Jay at... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent customer service! My last visit was 2 years ago and staff was really helpful and sorted my roaming in a blast! There and back again, Zanas helped us twice with our new phone and account chec... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Went in to check if I was eligible for an upgrade - Kiera managed to find I could have a brand new phone for less than I'm currently paying

A empresa respondeu

Detalhes da empresa

  1. Operadora de rede móvel
  2. Loja de Celulares
  3. Provedor de internet
  4. Serviço de telefone e internet
  5. Empresa de telecomunicação

Sobre Vodafone UK - Burton on Trent

Escrito pela empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informações de contato

  • 14 Underhill Walk, DE14 1DE, Burton on Trent, Reino Unido

4,9

Excelente

O TrustScore é 5 de um total de 5

292 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,9

Todas as avaliações

(292)

41.608 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais
Avaliado com 5 de um total de 5 estrelas

Everyone in store was amazing

Everyone in store was amazing. Thank you Hamna, Ryan, Zanas and Esha

26 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Burton on Trent

Resposta da Vodafone UK - Burton on Trent

Hey Kate,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Zanas was extremely helpful

Zanas was extremely helpful. He didn't try to pressurise me in a y wY. Warm friendly smils

23 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Burton on Trent

Resposta da Vodafone UK - Burton on Trent

Hey Delia,

Thanks for the lovely review and fantastic support for Zanas.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Hamna was fantastic

Hamna was fantastic. She sorted out the transfer and made the whole process seamless. Thank you

19 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Burton on Trent

Resposta da Vodafone UK - Burton on Trent

Hey Paul,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Hamna was very polite and efficient

Hamna was very polite and efficient! Fab service!

19 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Burton on Trent

Resposta da Vodafone UK - Burton on Trent

Hey Net,

Thanks for the lovely review and fantastic support for Hamna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Hamna was exceptional and made the…

Hamna was exceptional and made the whole process so easy. She explained everything and was a delight. Thank you

17 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Burton on Trent

Resposta da Vodafone UK - Burton on Trent

Hey Dawn,

Thanks for the lovely review and fantastic support for Hamna.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Zanas was friendly and kind.

10 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Burton on Trent

Resposta da Vodafone UK - Burton on Trent

Hey Lucy,

Thanks for the lovely review and fantastic support for Zanas.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Upgrade and transfer

Ryan sorted me out in store snd helped me with transferring my data. My mobile data on my plan now. Extremely thankful

10 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Burton on Trent

Resposta da Vodafone UK - Burton on Trent

Hey Mehmood,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Home broadband renewal and Talk mobile sim

Went into store as I was paying too much on both my HBB and sim plan. Ryan kindly sorted both out for me. Greatly customer much appreciated

10 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Burton on Trent

Resposta da Vodafone UK - Burton on Trent

Hey Gloria,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Hamna was fantastic and sorted…

Hamna was fantastic and sorted everything out

18 de junho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Burton on Trent

Resposta da Vodafone UK - Burton on Trent

Hey Mary. We're happy to hear that everything was sorted out fantastically! Thank you for sharing your positive experience with us.

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

I was served by Zanas

I was served by Zanas. Helpful, polite and knowledgeable. Excellent service from start to finish.

11 de junho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Burton on Trent

Resposta da Vodafone UK - Burton on Trent

Hey Helen,

Thanks for the lovely review and fantastic support for Zanas.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

I came in quite unhappy as I was…

I came in quite unhappy as I was confused about my last plan, I was greeted by Kiera and she explained the upgrade process in full and reassured me every step of the way. Happy to stay loyal to that service.

10 de junho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Burton on Trent

Resposta da Vodafone UK - Burton on Trent

We're happy to hear that you had a positive experience. We appreciate your feedback and are glad the upgrade process was clearly explained.

If you need anything, please reach out to our Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Really helpful

Really helpful. Even with system issues Keira was great & talked us through everything.

7 de junho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Burton on Trent

Resposta da Vodafone UK - Burton on Trent

Hi Katy.

We're happy to hear that you found the assistance provided by Keira helpful.

Thank you for your feedback,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

The change over to new phones was easy…

The change over to new phones was easy and zanas was veryhelpfuland polite.

5 de junho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Burton on Trent

Resposta da Vodafone UK - Burton on Trent

Hi Les.

We're happy to hear that the phone transition was smooth.

Thanks,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Zanas was Very courteous and helpful

Zanas was Very courteous and helpful. Answered our questions clearly .

5 de junho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Burton on Trent

Resposta da Vodafone UK - Burton on Trent

Hi Cooper.

We appreciate you taking the time to leave us this great review. We're happy to hear that Zanas was helpful and courteous.

Thanks,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

It was nice and easy the people was…

It was nice and easy the people was polite

3 de junho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Burton on Trent

Resposta da Vodafone UK - Burton on Trent

Hey Andrew,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Hamna was really professional and…

Hamna was really professional and helpful. Answer every question and more. Wold definitely recommend.

1 de junho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Burton on Trent

Resposta da Vodafone UK - Burton on Trent

Hey Nathan,

Thanks for the lovely review and fantastic support for Hamna.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Zanas was very helpful in sorting out my new contract.

Zanas was very helpful in sorting out my new contract. High recommended.

30 de maio de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Burton on Trent

Resposta da Vodafone UK - Burton on Trent

Hey Philip,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

…new phone

Very professional help giving us lots of different options. So receptive
Zanas extremely informative and helpful and very patient as was Tom
Thankyou

24 de maio de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Burton on Trent

Resposta da Vodafone UK - Burton on Trent

Hey MaryWiley,

Thanks for the lovely review and fantastic support for Zanas and Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Zanas has helped me move all my data…

Zanas has helped me move all my data across. Great service

6 de maio de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Burton on Trent

Resposta da Vodafone UK - Burton on Trent

Hey Graham,

Thanks for the lovely review and fantastic support for Zanas.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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