After issues online, i came into the store and met the store manager Jan. she then spent the next hour and a half navigating broadband and actually swapping my phone plan over also! She was so so h... Ver mais
A empresa respondeu
11 Cambridge Walk, GU15 3SW Camberley, GB
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After issues online, i came into the store and met the store manager Jan. she then spent the next hour and a half navigating broadband and actually swapping my phone plan over also! She was so so h... Ver mais
A empresa respondeu
I went the vodofone store Camberley, the store manger fix my eSIM activation process. She is jan . He is good service for customer I am happy with service,
A empresa respondeu
Kimberley was amazing today fixing an issue with my phone that the Vodafone tech people had failed to fix for me! She was determined to fix it and she did!! Thanks!
A empresa respondeu
KERENZA and Jan were exceptional in the service they gave. They set me up with a cheaper plan and managed to get my emails downloaded. They also have sorted me in the best phone for my business. 5* se... Ver mais
A empresa respondeu
Escrito pela empresa
11 Cambridge Walk, GU15 3SW, Camberley, Reino Unido
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Kimberley was extremely helpful with setting up a phone for my mum.
We only use this store and try to get Kimberley to help us with phones and statements

Resposta da Vodafone UK - Camberley
We would like to sing the praises of Kimberly who was an absolute delight to deal with.
Myself and my wife had the opportunity to upgrade but lacked the technical knowledge and what and which package and phone choice would be the best for our circumstances. Kimberly was,.. as previously,..absolutely on point!
Well worth the 400 mile round trip to get this level of service yet again, outstanding service. Thank you Kimberly.

Resposta da Vodafone UK - Camberley
Kimberley was super helpful, had a great knowledge of the products and a very good approach to helping the customer. Top marks!!!!

Resposta da Vodafone UK - Camberley
Had a great experience in the Camberley branch today. Went in to upgrade my phone and Jodie was extremely helpful and informative. Walked away very happy.

Resposta da Vodafone UK - Camberley
Amal Very efficient and polite. I am very pleased to have come to the store for my upgrade

Resposta da Vodafone UK - Camberley
Youssef was great! Kind, patient and took the time to understand what we wanted. Huge thank you for your help today. You are a star!!⭐

Resposta da Vodafone UK - Camberley
Excellent customer service from the store manager Janice. So helpful with finding a new phone for myself and daughter. Nothing was to much trouble for her. Such a wonderful lady.

Resposta da Vodafone UK - Camberley
janice was very helpful and a very friendly person i went in to talk about an upgrade and walked out with a new phone!

Resposta da Vodafone UK - Camberley
Yourself very very patient and knowledgeable, such a lovely lad.

Resposta da Vodafone UK - Camberley
Youssef in your Camberley branch provided an absolutely incredible level of customer service. He was knowledgeable, patient and good humoured. An asset to the company.

Resposta da Vodafone UK - Camberley
Janice was really helpful and really patient and brilliant throughout my dealings with her. Bravo Janice.

Resposta da Vodafone UK - Camberley
Youssef, an amazing staff, at the Camberley branch made my line renewal with a fantastic deal very easy, He is an amazing staff kudos to him.

Resposta da Vodafone UK - Camberley
The best service from Jan, so informative, friendly and helpful! 5* service thank you.

Resposta da Vodafone UK - Camberley
Always great service, Kimberley is great and always help. Would highly recommend.

Resposta da Vodafone UK - Camberley
The experience it was 5*. Roshan from Camberley Vodafone service it was very helpful. Thank you very much. 5*

Resposta da Vodafone UK - Camberley
Needed to renew contract and upgrade phone
Found all the staff who served me over 3 days at your Camberley’s branch, really helpful, knowledgable and patient
Roshan helped me look at what contract was best for me, answering my questions etc
Charlie helped me with the purchase again giving me lots of information
Came in today to hand my old phone in and Jan again helped me with lots of questions about the 16 pro max
Your staff made what could have been a confusing and scary time , so much easier and I wanted to give feedback

Resposta da Vodafone UK - Camberley
Knowledgeable, friendly & efficient customer service to upgrade phone & recommend/provide additional device as per requirements’ discussed.

Resposta da Vodafone UK - Camberley
Janice has helped me now on 2 separate occasions with my phone I don’t like phone calls would rather speak to someone face to face she helped me about a year ago with my storage but today was an upgrade got me the best deal & explained everything perfectly she’s really lovely to talk to as well. Such great customer service which is rare nowadays. Thanks Nicole

Resposta da Vodafone UK - Camberley
The shop in Camberley were absolutely amazing. We had had such bad experience on the phone with someone that we were going to cancel our contracts but after Jodie looked after us we were much happier. She explained everything in layman’s terms and I’m exceptionally happy with my new phone and the whole trade in process that she guided us through

Resposta da Vodafone UK - Camberley
Roshan was so helpful and informative. As always Vodafone Camberley staff went above and beyond!!

Resposta da Vodafone UK - Camberley
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