Abin was very helpful kind and polite I was panicking! About paying an other bill I already paid from an old phone. It come up on my Mobile banking about paying a bill off Abin reassured me th... Ver mais
A empresa respondeu
Unit 23 , Grand Arcade, CB2 3BJ Cambridge, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Abin was very helpful kind and polite I was panicking! About paying an other bill I already paid from an old phone. It come up on my Mobile banking about paying a bill off Abin reassured me th... Ver mais
A empresa respondeu
Bianca made our experience great today 🙂 She was cheerful, knowledgeable and extremely helpful. We needed to upgrade 2 contracts and get data roaming sorted. In under an hour, she managed to sol... Ver mais
A empresa respondeu
I had an inquiry on my current plan. I was served by Holly who took me through some options and I ended up saving money as my current plan was for 50 gig and my history showed that I only needed a 30... Ver mais
A empresa respondeu
I selected a basic SIM only plan from Vodafone online ... But when I got to the store the manager told me I couldn't get that plan and I just have used a reseller site (I hadn't). This felt like a... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 23 , Grand Arcade, CB2 3BJ, Cambridge, Reino Unido
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Fantastic service again re .. lost phone & upgrade with Henry at Cambridge Vodafone .
Great communication & explanations , speedy & professional service

Resposta da Vodafone UK - Cambridge Grand Arcade
Manager Anwar very attentive, professional, friendly, reassuring. My experience was extremely positive.

Resposta da Vodafone UK - Cambridge Grand Arcade
No wait, was given all options of updates or without. Waked off with much cheaper deal. Very knowledgeable and friendly staff

Resposta da Vodafone UK - Cambridge Grand Arcade
Abin was very helpful kind and polite I was panicking! About paying an other bill I already paid from an old phone.
It come up on my Mobile banking about paying a bill off Abin reassured me that my mobile banking was wrong.
He sorted everything out for me what bill is coming up and my anxiety went down. He even got me a good deal on the next bill that is a good price.
I'm very impressed with Abin. He's a fantastic sales assistant.

Resposta da Vodafone UK - Cambridge Grand Arcade
Welcoming, quiet environment to discuss products in detail.
Holly was helpful, clear and informative.

Resposta da Vodafone UK - Cambridge Grand Arcade
I went into the store with no real idea on how to upgrade my current plan and I was helped by bianca who was so patient and took the time and effort to answer all the questions I had and made me more comfortable with upgrading

Resposta da Vodafone UK - Cambridge Grand Arcade
I was helped by Holly in Cambridge and she was very helpful and informative with the information she provided. Plus very friendly and the process was very quick to get my contract swapped and for a better plan that suited myself.

Resposta da Vodafone UK - Cambridge Grand Arcade
Holly 5 starts service!!
Amazing
Gave all the help I need.
Thank you so much!

Resposta da Vodafone UK - Cambridge Grand Arcade
I had an inquiry on my current plan. I was served by Holly who took me through some options and I ended up saving money as my current plan was for 50 gig and my history showed that I only needed a 30 gig package. I also travel to Europe regularly and we added this to the package and still managed to get a saving overall. I was so impressed that I plan to come in in three months and upgrade my Phone as a result. Really exceptional customer service from Holly. I will also be bringing my wife to switch her from a Samsung to an iPhone package as a result of this service.

Resposta da Vodafone UK - Cambridge Grand Arcade
All was great, Holly were welcome, friendly and helpful!

Resposta da Vodafone UK - Cambridge Grand Arcade
Holly was extremely helpful and friendly, she found me a great deal and was lovely to talk to.

Resposta da Vodafone UK - Cambridge Grand Arcade
Holly is an exceptional tech assistant, patient, accomodating, positive and knowledgeable. Superlative service.

Resposta da Vodafone UK - Cambridge Grand Arcade
I dropped in to Vodafone Cambridge (Grand Arcade) today to upgrade my existing mobile contracts. I was attended to by Holly from whom I received excellent service. The whole process was carried out politely and efficiently by Holly. Thank you very much, you deserve 10 out of 10.

Resposta da Vodafone UK - Cambridge Grand Arcade
Abin was great. Thank you so much for your service. He is very professional and very good at what he does.

Resposta da Vodafone UK - Cambridge Grand Arcade
I went into the shop I had no real idea what I wanted.i was served by Andreana who was very helpful and very friendly. I would definitely head to her desk if I come back to your store.

Resposta da Vodafone UK - Cambridge Grand Arcade
I had a great experience with Vodafone, thanks to Henry. He was really helpful, took the time to explain everything clearly, and even managed to get me a slightly cheaper price, which I really appreciated. His excellent customer service made the whole process easy and stress-free. I'm very happy with the service I received and would definitely recommend Vodafone, especially if you get the chance to be helped by Henry. Thank you!

Resposta da Vodafone UK - Cambridge Grand Arcade
Customer service was great. Holly was super helpful and clear and she even stayed after closing hours to help with an upgrade.

Resposta da Vodafone UK - Cambridge Grand Arcade
Abin has been very helpful and polite. He’s helped me find good discounts for my phone

Resposta da Vodafone UK - Cambridge Grand Arcade

Resposta da Vodafone UK - Cambridge Grand Arcade
Bianca was massively helpful in sorting out my upgrade.
Thank you!

Resposta da Vodafone UK - Cambridge Grand Arcade
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