Incredibly friendly staff. Explained everything patiently. Visited twice this week and both times had an awesome experience. Very happy with the outcome both times
Localização
Trocar localizaçãoUnit 1 St Catherine's Walk Shopping Centre, SA31 1GA Carmarthen, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Zahra was knowledgeable, respectful, courteous and so helpful. I cannot praise her enough. Because of my experience with my previous Broadband company over the years I was very nervous indeed about vi... Ver mais
A empresa respondeu
Visited this store on Wednesday afternoon. Was greeted by Becky who was with a customer and said would be with us soon. Becky then began to assist myself, wife and son in a personal and professiona... Ver mais
A empresa respondeu
Had issues with our recent transfer to Vodafone broadband - especially our mobile phones! Lewis & Becky sorted this out and are a real testament to the kind of practice we would expect from such a rep... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Carmarthen
Escrito pela empresa
Informações de contato
Unit 1 St Catherine's Walk Shopping Centre, SA31 1GA, Carmarthen, Reino Unido
4,9
Excelente
181 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I visited the Carmarthen branch
I visited the Carmarthen branch, whilst out shopping, to clarify how my tariff works abroad, as I prefer to chat in person. I was greeted by Becky, who is welcoming, a good listener, patient, and answered all my questions clearly and professionally. Becky reassured me, that Vodafone ensures that I am in control, after my concerns, regarding overspending whilst roaming abroad. Becky is knowledgable, experienced and empathic. Becky was on my side and offered me top tips for choosing my next upgrade, to benefit me best, and what to consider in how to go about securing the best tariff and phone for me. I shall travel with peace of mind, secure in the knowledge, that if I need extra support with my use of my phone, Vodafone will text me my options, BEFORE any extra charges occur. Thanks Becky, for your professional approach 👍
2 de setembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Carmarthen
We appreciate your review and are so glad that you found your store visit helpful. It's great to hear that our agent Becky provided clear and professional assistance, ensuring you feel confident about using your plan abroad.
If you ever need anything, please contact our team on Social Media via Facebook or Instagram.
Thanks,
Vodafone Social Media Team
Very helpful and informative
Very helpful and informative. Better than online service.
18 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Carmarthen
Hey Meyrick,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rebecca is so helpful
Rebecca is so helpful, polite, knowledgeable, she is so efficient it’s brilliant. What an easy appointment to upgrade my phone . No stress or hassle thanks to her !! Many thanks
11 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Carmarthen
Hey Louise,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic service from start to…
Fantastic service from start to finish.10/10
10 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Carmarthen
Hey Terry,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Becky was very helpful as soon as I walked in. Very knowledgeable and found me an excellent deal exactly suitable for what I wanted, which was a cheap Sim only deal with TalkMobile. She didn't try to sell me anything that didn't suit me, and I felt might needs were very well listened to and met. Even though it was late in the day she gave me her full attention and vast knowledge of the market. I would 100% recommend this store to anyone
6 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Carmarthen
Hey Helen,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Becky.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Over the moon!
Great job by the salesman, saved us an absolute fortune vs BT
31 de julho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Carmarthen
Hi there,
We value your review. It's heartwarming to read such encouraging feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kelly helped me transfer all my data…
Kelly helped me transfer all my data from my old phone to my new phone after I had trouble doing it for 2 weeks.
28 de julho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Carmarthen
Hey Jacob,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Help
The store advisor guided us through the process of canceling our original order and helping us to purchase the correct sim card
24 de julho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Carmarthen
Hey Lyndon,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Becky extremely helpful and informative
The advisor Beccy was very helpful and informative over the 2 visits to the store it took me before decking to take out an upgrade. Wouldn't hesitate to recommend Vodafone Carmarthen to friends and family in the future due to the excellent customer service I received imnstore today
Thankyou very much 👍👌
30 de junho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Carmarthen
Hi Nick,
Thank you so much for your wonderful review and the amazing support you’ve shown for Beccy —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Becky
Becky was really fantastic and helpful. She made the experience really great.
26 de junho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Carmarthen
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Your assistant manager Rebecca was most…
Your assistant manager Rebecca was most helpful in opening a broadband account and merging my mobile with it. I hope her exceptional service will be recognized.
28 de maio de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Carmarthen
Hi. Thank you for your review for Rebecca. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Exellent 10/10
Fantastic service and Becky was very knowledgeable and informed throughout my upgrade 10/10
18 de maio de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Carmarthen
Hey Alun,
Thanks for the lovely review and fantastic support for Becky.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Becky is brilliant.
Becky was the staff member who helped me today..
She was confident well spoken and gave me all the information I needed without using complicated methods.
Handled everything well and set me up with a offer and contract that I am more than happy with.
Will definitely recommend her to others looking to upgrade etc.
11 de maio de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Carmarthen
Hey Nessim,
Thanks for the lovely review and fantastic support for Becky.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Outstanding customer service!
Kelly delivered outstanding customer service during my recent interaction with Vodafone in Carmarthen. She was clear, thorough, and ensured I understood all the billing details, including potential variations in the first bill and the separate Direct Debits for device and airtime plans. Her friendly and professional demeanor made the process smooth and hassle-free. Thank you, Kelly, for making my Vodafone experience so positive!
13 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Carmarthen
Hey Adrian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Carmarthen team is great
The team is always helpful.
We have a family package of Pro2 full fibre with 4 sims.
Its been 2 yrs & recently we have renewed the same package!
Plus.... The team was helpful when we faced technical problems with the Pro2 booster. Ultimately vodaphone resolution team solved it.
12 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Carmarthen
Hi Samira.
Thank you for your positive feedback,
Vodafone Social Media Team
Resposta da Vodafone UK - Carmarthen
Hey Rebecca,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The young lady(Becky
The young lady(Becky, Carmarthen) serving us was very polite and very knowledgeable. She explained every step and what she was doing. She was a credit to Vodafone, a very valuable employee.
26 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Carmarthen
Hi Alex, Itsoundslike Backy was awesome today. Thanks for your feedback. All the best, The Vodafone Social Media Team
Kelly & Rebecca
Kelly was super friendly when I picked up my new phone today. She was really helpful and updated some information for me. The next day I was helped by Rebecca who was also incredibly friendly and welcoming. She ensured that I knew how to use my trade-in credit for the purpose I intended. Fabulous service from both!
25 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Carmarthen
Hi Darcy,
Thanks for your review for Kelly. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Kelly was very helpful helping me…
Kelly was very helpful helping me choose a new plan within my budget
19 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Carmarthen
Hi Heather,
We’re glad to hear you found the best deal for you when visiting Kelly in our store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Took time to explain everything!
17 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Carmarthen
Hello,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.