Incredibly friendly staff. Explained everything patiently. Visited twice this week and both times had an awesome experience. Very happy with the outcome both times
A empresa respondeu
Localização
Trocar localizaçãoUnit 1 St Catherine's Walk Shopping Centre, SA31 1GA Carmarthen, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Zahra was knowledgeable, respectful, courteous and so helpful. I cannot praise her enough. Because of my experience with my previous Broadband company over the years I was very nervous indeed about vi... Ver mais
A empresa respondeu
Visited this store on Wednesday afternoon. Was greeted by Becky who was with a customer and said would be with us soon. Becky then began to assist myself, wife and son in a personal and professiona... Ver mais
A empresa respondeu
Had issues with our recent transfer to Vodafone broadband - especially our mobile phones! Lewis & Becky sorted this out and are a real testament to the kind of practice we would expect from such a rep... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Carmarthen
Escrito pela empresa
Informações de contato
Unit 1 St Catherine's Walk Shopping Centre, SA31 1GA, Carmarthen, Reino Unido
4,9
Excelente
180 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Kelly is a wizard and sorted out my…
Kelly is a wizard and sorted out my problem in seconds
18 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Carmarthen
Hi Andrew, It's really great to see Kelly was able to get your issues sorted and left such a great impression on you. Thanks, The Vodafone Social Media team
Excellent experience Becky was very…
Excellent experience Becky was very helpful and accommodating and understanding
13 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Carmarthen
Hi Daisy, thanks for your feedback. It's great to see Becky offered such a great all round service.
All the best, The Vodafone Social Media team
Kelly was very helpful and was able to…
Kelly was very helpful and was able to set us up with a good conteact
11 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Carmarthen
Hey Charlotte,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Friendly, cooperative
Friendly, cooperative and very helpful
10 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Carmarthen
Hi Fire Angel Yoga,
Thanks for taking your time to leave this review for our Carmarthen store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Superb and rapid assessment of my needs…
Superb and rapid assessment of my needs re my mobile.
9 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Carmarthen
Hi Lynne,
It's great to hear about your recent experience, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brilliant service and the very pleasant…
Brilliant service and the very pleasant young lady was more helpful than she needed to be with a not so very tech-savvy old lady. *****'s all the way!
14 de março de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Carmarthen
Hi Elaine,
Thanks for your review for our colleague in our Carmarthen store. We appreciate your support.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Good service
13 de março de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Carmarthen
Hi Ann,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lewis our sales rep was amazing- he…
Lewis our sales rep was amazing- he explained everything in a way we could understand! Very helpful
20 de fevereiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Carmarthen
Hi Dai,
This is such a great review for Lewis. Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Carmarthen store superb customer care
Josh in the Carmarthen store made everything so easy. Went in worried about broadband, my old phone and my package and came out with a great deal in all of it. He was so patient and helpful - just fantastic customer service.
Then Kelly also helped us
We’re super fans of Vodafone Carmarthen
10 de fevereiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Carmarthen
Hi Sarah,
Thanks for your great review regarding your experience with Josh and Kelly. We're so glad you had a great time in store!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Kelly is excellent.
Kelly was very helpful when I was purchasing my first smartphone ever.
She was cheerful and courteous, and navigated my way to a good deal.
I am very grateful to her.
4 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Carmarthen
Hey,
We appreciate your support, thank you for taking the time to leave a review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent Customer Service
Went in feeling really overwhelmed at the prosect of choosing a new phone - thankfully the staff member I spoke to, Kelly, was really informative and helpful and helped make the decision significantly easier. Thank you!
3 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Carmarthen
Hey Beth,
Thanks for letting us know what an amazing job Kelly did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Kelly was fab
Kelly was fab - took ages to sort out our contract renewal and she dealt with it all really professionally
4 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Carmarthen
Hey Hermione,
Thanks for letting us know what an amazing job Kelly did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Bagel time
All the staff was very welcoming and making the experience better! The staff all deserve a bagel! 🥯
6 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Carmarthen
Hey Alys,
We love this! Thanks for letting us know how great our staff and the experience was. Bagels for everyone!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Enquiries about contracts and phones
Decided to enquire about upgrading my phone, switching networks and what plans were available. Was helped by Kelly who answered all the queries I had. Even though I only came into enquire nothing was too much trouble and nothing felt forced, thank you for the help. I’ll definitely be back
4 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Carmarthen
Hi Danielle. Thank you for your review for Kelly. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Bianca was amazingly helpful
We were given total attention and our potentially complex issues of getting an e sim on 2 phones was made straight forward. Never felt under pressure it was so nice to get such friendly helpful service
4 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Carmarthen
Hey Harvey,
Thanks for letting us know what an amazing job Bianca did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Outstanding Customer Service
I came into the Carmarthen store yesterday to find out what my options were in terms of upgrading my phone. I was approached by Jamie who was absolutely fantastic in assisting me with purchasing a new iPhone. Jamie was communicative, a great listener, extremely knowledge and most helpful in finding the right phone and plan to suit me personally. I did not feel any pressure to go ahead with any of the plans we discussed and I left feeling happy and reassured with my choice. I love my new phone and it is very obvious that Jamie and the sales team at Carmarthen want you to feel happy and comfortable during this process. I highly recommend this store and the team if you want to discuss any of your phone options in a professional and friendly way. Well done guys!
31 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Carmarthen
Hi Kayleigh,
Thank you for taking the time to leave us a review. It's great to hear about your recent experience, and great feedback for Jamie and the team.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Friendly and Helpful
Kelly was very friendly and helpful in helping me find the best deal available.
30 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Carmarthen
Hey Guilhem,
Thanks for the lovely review and fantastic support for Kelly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Kelly was very good and helpful
Kelly was very good and helpful. Excellent service
30 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Carmarthen
Hey Jonathon,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent customer service
Very happy with the customer service received from Lewis at the Carmarthen Vodafone store..He wae very helpfu and was able to resolve alli issues I had ,mainly regarding new address.
29 de novembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Carmarthen
Hi Mair,
It's great to hear about your recent experience. Thank you for reviewing, and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great customer service
Channing(?) and also Jamie (?) - not sure if names correct, at the Carmarthen branch went over and above in their friendly and knowledgeable service. I had called in to ask a technical question about my current samsung phone and then made enquiries about a new phone as my contract is at an end. Not pushy at all, instead honest and helpful advice given. If I hadn't visited right at the end of closing time I would definitely have made a purchase today. Many thanks
27 de novembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Carmarthen
Hi Sarah. Thank you for your glowing review. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.