This review relates to the Vodafone store in The Pentagon Shopping Centre, Chatham, Kent. I visited this store with a couple of technical queries regarding transferring data from my old phone to... Ver mais
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Localização
Trocar localização11 Wilmot Square, Unit 26 The Pentagon Centre, ME4 4HP Chatham, GB
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Veja o que dizem as avaliações
Came to Vodafone to talk about viruses on my ancient Samsung. The gents in the store, Nathan and Todd helped massively by not only deleting the virus but also I wanted to get something more modern. An... Ver mais
A empresa respondeu
Mollie was absolutely brilliant when sorting out my upgrade. She talked through the device plans available and helped me select a new phone. Nothing was too much trouble and she was able to answer my... Ver mais
A empresa respondeu
The person who served us (I think her name was Molly) helped immensely with quite a complicated situation trying to get a new SIM card. The other worker also helped (Nathan I think) when necessary and... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Chatham
Escrito pela empresa
Informações de contato
11 Wilmot Square, Unit 26 The Pentagon Centre, ME4 4HP, Chatham, Reino Unido
4,9
Excelente
193 avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
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This review relates to the Vodafone…
This review relates to the Vodafone store in The Pentagon Shopping Centre, Chatham, Kent.
I visited this store with a couple of technical queries regarding transferring data from my old phone to my new one.
As soon as I went into the store, I was greeted by Jonathan, who was welcoming friendly & professional from the outset.
He listened carefully to my queries & soon put my mind at rest by reassuring me he could help. I am, by my own admittance, not the greatest when it comes to tech, however, at no point did Jonathan make me feel incompetent or silly for asking my questions.
He solved the problem quickly & explained what he'd done, so I understood everything.
It is (sadly) somewhat of a rarity these days to find the level of customer service skills demonstrated by Jonathan - he was funny, chatty, professional & totally customer focused. He is a true credit to this store & the company Vodafone in general
Thank you Jonathan for faultless service - it was very much appreciated!
29 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Chatham
Hey Samantha,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Thank you to Eleanor for great service!
21 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Chatham
Hey Philip,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nathan and Eleanor were very helpful!
Nathan and Eleanor were very helpful!! Great service
18 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Chatham
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Came into the store to get a new device…
Came into the store to get a new device as could not use the device i had. Both Nathan and Ellie brilliantly assisted me. Brilliant service, keep these two around.
11 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Chatham
Hey Catherine,
Thanks for the lovely review and fantastic support for Nathan and Ellie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I met Eleanor lovely girl in Vodafone
I met Eleanor lovely girl in Vodafone. I love the chatham branch. She solved the problem i've had for two months easily with a smile. That is the truth
11 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Chatham
Hey Intisar,
Thanks for the lovely review and fantastic support for Eleanor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Came in to the store for some help with…
Came in to the store for some help with my new device and needed some help setting it up. Nathan and Mollie were brilliant in being really patient with me and got my phone up and running.
5 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Chatham
Hey Jim,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came into the store with an issue about…
Came into the store with an issue about my phone bill and Nathan expertly helped me and provided me with a great deal on a new phone as mine was a little worse for wear. I will be coming in and telling people to see him.
2 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Chatham
Hey Ben,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mollie helped with setting up my new…
Mollie helped with setting up my new phone , i would defintley reccomend her to anyone needing help setting up a new phone
28 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Chatham
Hey Esther,
Thanks for the lovely review and the fantastic support you’ve shown for Mollie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into store on the 23rd April and…
Came into store on the 23rd April and spoke to 2 lovely girls mollie and eleanor , gave me great advice when upgrading my new phone , they were very welcoming and great at their jobs , will be returning.
23 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Chatham
Hey Loraine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Eleanor was really helpful in removing…
Eleanor was really helpful in removing a virus from my phone! Great experience with Vodafone all around
17 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Chatham
Hey Christopher,
Thanks for the lovely review and fantastic support for Eleanor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Came into the store today as my phone…
Came into the store today as my phone broke last night.
Nathan was very kind and considerate to me as I have learning difficulties. He helped me choose a new device and plan to suit my needs. Amazing customer service.
10 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Chatham
Hey Paul,
Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Came into the store and Nathan helped…
Came into the store and Nathan helped set up my new phone and he did it with ease and expertise.
24 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Chatham
Hey Tony,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I would really like to say a massive…
I would really like to say a massive thank you to Mollie in Vodafone she was great help with helping me get a new phone.
19 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Chatham
Hey Kaci,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in as my phone was riddled with…
Came in as my phone was riddled with viruses. Jay and Nathan sat with my phone diligently to get me back up and running thank you lads.
21 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Chatham
Hey Richard,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank you to Eleanor for her help today!
21 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Chatham
Hey William,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came to Vodafone to talk about viruses…
Came to Vodafone to talk about viruses on my ancient Samsung. The gents in the store, Nathan and Todd helped massively by not only deleting the virus but also I wanted to get something more modern. An absolute delight to deal with. Customer service was impeccable.
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Chatham
Hey Maureen,
Thanks for the lovely review and fantastic support for Nathan and Todd.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Eleanor was very helpful
Eleanor was very helpful! A kind disposition and a credit to the team.
11 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Chatham
Hey Iris,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Eleanor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I’ve just been to Vodafone Chatham and…
I’ve just been to Vodafone Chatham and assistant named Mollie and her colleague Jonathan who managed to transfer android data to iPhone. I’ve been tying for ages without success. Guess what!.. Mollie was not fazed by the data transfer that took no time. She took it all in her stride. So Vodafone Chatham Pentagon get top marks. Whatever scoring you go buy. Top marks to you all. “I’ll be back”
Ted. 🚒🇬🇧🏴🏁
7 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Chatham
Hey Edward,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service from Mollie
Great service from Mollie, Jay and Eleanor. Mollie went above and beyond the call of duty! Great customer service from Eleanor and sorted my problem out
3 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Chatham
Hey Celia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had great help from Eleanor
I had great help from Eleanor, and great service all round by the staff 👍
29 de janeiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Chatham
Hey David,
Thanks for the lovely review and fantastic support for Eleanor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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