I had a very bad experience setting my broadband at home up, Steven was so helpful in all the beaurocratic work (as it's impossibile to do anything by phone) , I got my compensation and will be... Ver mais
A empresa respondeu
3 New Gate Row, Grosvenor Centre, CH1 1EE Chester, GB
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I had a very bad experience setting my broadband at home up, Steven was so helpful in all the beaurocratic work (as it's impossibile to do anything by phone) , I got my compensation and will be... Ver mais
A empresa respondeu
Steven was absolutely fantastic with my 87-year-old mother. He was incredibly patient, kind and respectful throughout, taking the time to make sure she had all the right information and fully understo... Ver mais
A empresa respondeu
Hi, we spoke to the sales advisor Taniya and she was very helpful and very knowledgeable about the product we needed couldn’t do enough for us. Very pleased with assisting us thanks very much for all... Ver mais
A empresa respondeu
Myself and my sister wanted a basic mobile phone for our elderly friend as we could not get hold of her at times due to an old land line that wasn't reliable, she was worried that due.to her not bei... Ver mais
A empresa respondeu
Escrito pela empresa
3 New Gate Row, Grosvenor Centre, CH1 1EE, Chester, Reino Unido
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Excellent service from Ryan

Resposta da Vodafone UK - Chester Grosvenor Centre
Had really good service at vodafone chester! Ryan set my new phone up and went through everything with me, would defo recomend.

Resposta da Vodafone UK - Chester Grosvenor Centre
Brilliant customer service from Steve from one Liverpol fan to another. Thank you

Resposta da Vodafone UK - Chester Grosvenor Centre
trying to contact Vodafone re digital changeover.
Unable to speak to anyone bar "TOBi"
even this useless piece of web chat doesn't understand what a digital changeover is.
Impossible to speak to anyone who has any idea about broadband.
Been into a Vodafone shop; no difference there either

Resposta da Vodafone UK - Chester Grosvenor Centre
Alan was so very helpful and knowledgable in fully achieving what was needed regarding my account

Resposta da Vodafone UK - Chester Grosvenor Centre
Amazing service from Taniya, extrememly helpful with my data transfer and very kind girl

Resposta da Vodafone UK - Chester Grosvenor Centre
I was able to buy a new phone and sim on a great deal and get everything activated before I left the store. Thanks Ryan!

Resposta da Vodafone UK - Chester Grosvenor Centre
Saw Alan in your Chester branch who was friendly, very knowledgeable and was able to fix the issue with my device . Great experience thank you.
Pete Avery

Resposta da Vodafone UK - Chester Grosvenor Centre
Jamie was very friendly, he gave me a a great deal on my phone and transferred all my data

Resposta da Vodafone UK - Chester Grosvenor Centre
Jamie was extremely helpful, gave me a great deal on my new phone and transferred all my data for me

Resposta da Vodafone UK - Chester Grosvenor Centre
Alan was very helpful and patience with me
Amazing how Alan took time to explain things to me to understand

Resposta da Vodafone UK - Chester Grosvenor Centre
Jamie was really friendly and helpful, he transferred all my data from my old phone to the new one and gave me a great deal

Resposta da Vodafone UK - Chester Grosvenor Centre
Jamie was extremely helpful transferring all my data from my old phone

Resposta da Vodafone UK - Chester Grosvenor Centre
Steve helped us with everything that we needed from choosing a new hand set to setting up everything on our new phones. Myself and my husband to be have walked away very happy with everything. Great customer service Great atmosphere and we are 2 very happy customers.

Resposta da Vodafone UK - Chester Grosvenor Centre
Steve was amazing ..explained everything step by step and made the whole process easy.

Resposta da Vodafone UK - Chester Grosvenor Centre
Steve was amazing he took the time to explain everything step by step I can’t thank him enough

Resposta da Vodafone UK - Chester Grosvenor Centre
Jamie was extremely helpful and gave me a great deal

Resposta da Vodafone UK - Chester Grosvenor Centre
Had a really positive experience in store. Ryan helped me out with my query, was really friendly and explained everything clearly to me :)

Resposta da Vodafone UK - Chester Grosvenor Centre

Resposta da Vodafone UK - Chester Grosvenor Centre

Resposta da Vodafone UK - Chester Grosvenor Centre
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