Rebecca was amazing! Walking thru the whole process. Felt at ease. Great customer service.
A empresa respondeu
Localização
Trocar localização86-88 High Street, KY12 7DP Dunfermline, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Outstanding.... is the only way to describe my visit to Dunfermline today. I was served by Elizabeth, who not only held all the qualities you would expect within the role, but Elizabeth also buli... Ver mais
A empresa respondeu
As always I had a fantastic service by the girls in Dunfermline. Lily gave me a fantastic deal and also sorted all my other numbers out and saved my some money. Becca is a breath of fresh air and ha... Ver mais
A empresa respondeu
I should have called in sooner!! Cameron fixed my issue after many calls and visits to other stores. Cameron and Dan showed professionalism and patience. At every stage Cameron was confident he... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Dunfermline
Escrito pela empresa
Informações de contato
86-88 High Street, KY12 7DP, Dunfermline, Reino Unido
4,9
Excelente
146 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Vodafone UK - Dunfermline
Hey Steven,
Thanks for the lovely review and fantastic support for Kenny.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Cameron made my experience great today
Cameron made my experience great today. Friendly knowledgeable and keen to get the best for customer and business. Cheers Cameron I'll be back when I'm due an upgrade
16 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Dunfermline
Hi Ben,
Thanks for the great review. We're pleased to hear about this experience and how Cameron was able to help.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Was very helpful and quick with setting…
Was very helpful and quick with setting me up with a new mobile phone
15 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Dunfermline
Hi Frazer,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent service
Excellent service, Richard was very knowledgeable and helpful. Great team and very much recommended
7 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Dunfermline
Hi Charles,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great customer service.
Great customer service.
Very informative.
13 de julho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Dunfermline
Hey Carrie,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Dunfermline
Hey Veda,
Thanks for letting us know what an amazing job Josh and Richard did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent/Helpful staff
Staff member, Cameron was exstremly helpful, kind and very knowledgeable.
17 de junho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Dunfermline
Hi R.J. Thank you for your review for Cameron. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Richard was very helpful in store…
Richard was very helpful in store competing my upgrade, explaining everything and finding best deal.
17 de junho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Dunfermline
Hey Connie,
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Fantastic service.
I was served by Cami Reid who was absolutely fantastic. Very helpful and talked me through every step. My phone screen was broken and I wasn't sure of my best options but he went through all possibilities and allowed me to consider what was best for me. The whole process took around an hour and I didn't feel rushed or pressured at all.
28 de maio de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Dunfermline
Hey Olivia,
Thanks for letting us know what an amazing job Cami did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The service received from the staff in the Dunfermline shop was fantastic!
The service received from the staff was great, they were all very friendly and worked well together and shared their knowledge. They listened to what I was looking for and gave me various options to suit my needs and also advised me of additional offers to consider. All my questions were answered and support given was great - they know their stuff. I went in just to look and came out with a new phone and refreshed plan!
12 de maio de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Dunfermline
Thanks for your review Sam. It's great to hear our took the time to explain everything, and gave you all the available options.
Thanks,
The Vodafone Social Media Team
Brilliant friendly service
Brilliant friendly service . Cannot complain what so ever.
2 de maio de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Dunfermline
Hi Dean,
Thanks for leaving this review with how friendly the service was, when visiting our store.
If you ever need any further help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.