Macauley and Keith went above and beyond to support me when discussing my options . I was given a fantastic discount and they were so helpful in actually helping me set up The new phone. Really. he... Ver mais
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Localização
Trocar localização33 Silver Street, DH1 3RD Durham, GB
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Veja o que dizem as avaliações
Helpful and Patient Staff I just spent an hour and a half with Ryan in the Durham branch of Vodafone and 3. He managed to sort out my accounts with 3 and looked carefully into the right contracts for... Ver mais
A empresa respondeu
I came into store not long before they were due to close but they were so helpful. They answered all of my questions, showed me the products and explained everything to me clearly. They spen... Ver mais
A empresa respondeu
Mcauley at Durham Vodafone was super helpful with my contract today. One of the most genuine people I’ve met. I overheard him speaking to another customer whilst I was having a look around and I was v... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Durham
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
33 Silver Street, DH1 3RD, Durham, Reino Unido
4,7
Excelente
149 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
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Great experience
Great experience, very polite and knowledgeable. Thank you Joe
19 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Durham
Hey Karen,
Thanks for the lovely review and fantastic support for Joe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent support
Excellent support, really appreciated, friendly & helpful
14 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Durham
Hey Wendy,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Brilliant service from Taz.
7 de setembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Durham
Hey James,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful great advice sorted it out…
Very helpful great advice sorted it out no problem
10 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Durham
Hi Russel. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Joe was very helpful and pleasant…
Joe was very helpful and pleasant explaining everything well
4 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Durham
Hey Jean,
Thanks for the lovely review and fantastic support for Joe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Quick and helpful!
Taz was great, very helpful, kind and informative. He dealt quickly with my upgrade and was lovely to chat to too!
3 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Durham
Hey Hannah,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Always good service in the Durham store…
Always good service in the Durham store with helpful staff, particularly on Sunday 16.07.23 when my daughter and I went in for upgrades to our phones, especially from Taz, as the phones were not behaving!! Eventually all was sorted and thanks to Taz for his patience 😀
16 de julho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Durham
Hi Aly. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good customer service and was given…
Good customer service and was given loads of details
15 de julho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Durham
Hi Becky, thanks for your awesome feedback!
All the best, The Vodafone Social Media Team
Extremely helpful managed to fix the…
Extremely helpful managed to fix the issues I had quickly and effectively
8 de julho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Durham
Thanks for your review Carrieanne, It's great to hear we were able to get your problem solved.
Thanks again, The Vodafone Social Media Team
Resposta da Vodafone UK - Durham
Hey Emily,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Donna is great.
What an amazing experience in store at Vodafone Durham. Donna was amazing. Took care of all our issues and needs after a pretty horrendous experience dealing with Vodafone on the phone.
20 de junho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Durham
Hey Robin,
Thanks for the lovely review and fantastic support for Donna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Lovely lad sorted everything
11 de junho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Durham
Hey Darren,
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
I so thanks for Joe
I so thanks for Joe, he was help me and was so kindly and professional
12 de junho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Durham
Hi Olena,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Great experience with Taz
Our agent, Taz, was really patient and helpful. He took the time to go through all of our options and managed to save us both money. Very impressed with the friendly, professional service
6 de junho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Durham
Hey Rachel,
Thanks for letting us know what an amazing job Taz did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very happy with the service that I…
Very happy with the service that I received from Taz. Everything was explained in straight forward easy to understand terms.
20 de maio de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Durham
Hey Helen,
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Taz was very helpful and patient and…
Taz was very helpful and patient and understanding
20 de maio de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Durham
Hey Irene,
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Shout-out to Daniel
Shout-out to Daniel, who sat with me for hours to sort out a complicated problem. I came into the shop upset and confused and he not only fixed the problem but cheered me up. He went through hours on the phone with me and really fought for the best outcome. Far and away the best customer service I've had.
5 de maio de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Durham
Hi Sophie,
This is such an amazing review for Daniel. I'm sorry to hear you were initially upset with the problem and glad he managed to sort everything for you.
If you need any help in the future, we're here for you. Please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks,
Vodafone Social Media team
Very helpfull
17 de maio de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Durham
Hey Susan,
Thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Fantastic service from Joe every time
Fantastic service from Joe every time! Several things sorted for me and brilliant service. 👏
5 de maio de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Durham
Hey Andrew,
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Kennedy did an excellent job and was…
Kennedy did an excellent job and was helpful setting everything up...
20 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Durham
Hey Stephen,
Thanks for the lovely review and fantastic support for Kennedy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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