Alex, retail assistant at the Exeter Vodafone shop was super helpful, explained everything clearly and made every effort to find us the best deal (which worked out better than I thought). Superb servi... Ver mais
A empresa respondeu
Localização
Trocar localização246 High Street, EX4 3NZ EXETER, GB
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Veja o que dizem as avaliações
I was see by a really lovely young man called Scott at the High Street branch of Vodafone. I cannot express my gratitude for all the help and advice given to me. He was so professional and knowle... Ver mais
A empresa respondeu
What makes a difference is a happy face by Hayley who explains every details patiently. Well done and thank you.
A empresa respondeu
Josh was absolutely fantastic today! He was friendly, professional, and made the whole experience genuinely enjoyable. He took the time to explain everything clearly, was patient, and made me feel com... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Exeter
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
246 High Street, EX4 3NZ, EXETER, Reino Unido
5,0
Excelente
579 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Dan and Hayley were Fabulous and fixed…
Dan and Hayley were Fabulous and fixed all the problems for me! Thank you.
21 de novembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Exeter
Hey Karen,
Thanks for the lovely review and fantastic support for Dan and Hayley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Scott updated my phone to the new…
Scott updated my phone to the new iphone 17, thanks again
20 de novembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Exeter
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Scott organised a new home road band…
Scott organised a new home road band for me, and helped cancel the mobile router device that was out of contract, thanks!
20 de novembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Exeter
Hi, We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Scott helped set up roaming for my…
Scott helped set up roaming for my upcoming holiday
17 de novembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Exeter
Hi. We're happy to hear that the roaming setup for your holiday went smoothly. Thank you for sharing your positive experience with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Scott sorted a Sim only for me
Scott sorted a Sim only for me, great service thank you
17 de novembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Exeter
Hi. We're happy to hear that you received great service and that we sorted a SIM for you. Thank you for your positive feedback; it means a lot to us. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Service
Scott was really helpful and provided me with an upgraded phone and sorted my old handset to enable me to give to my daughter for Christmas. Great service.
17 de novembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Exeter
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Harry had top class service will…
Harry had top class service will definitely be coming again
14 de novembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Exeter
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Hayley was absolutely terrific and…
Hayley was absolutely terrific and helped us set up 2 new Iphones and an IPad! We are not tech-savvy and Hayley just saved us from imploding! She is a real asset to your company.
14 de novembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Exeter
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Hayley was very knowledgable and a…
Hayley was very knowledgable and a pleasure to work with.
10 de novembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Exeter
Hi. We're happy to hear that you found our team member knowledgeable and a pleasure to collaborate with. Thank you for your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hayley is very helpful
Hayley is very helpful, patient and very understanding. She helps me set up everything and make it so simple to me. Thank you so much Hayley.
4 de novembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Exeter
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Jordan was amazing in terms of customer…
Jordan was amazing in terms of customer service and personality. He has saved me a substantial sum and I have happily moved over to Vodafone as my internet provider. First class thank you so much 😁
3 de novembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Exeter
Hi. We're so glad to hear about the positive experience you had! We appreciate you taking the time to share your fantastic feedback with us regarding the great service you received. Thanks again! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lies lies lies
Phone went in for battery refresh.
Told it would be free.
They then called me up to charge me nearly £200 as it was not in fact free.
To be lied to to my face in their store about a service being free and it then not has truly agrivated me.
Phoned up, no discount on a new phone, no I have to take back the phone that I asked for them to replace the battery on and be thankful to them for not doing what they said they would.
I will take this further I will not accept being lied to.
28 de outubro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Exeter
Hi. It's disappointing to hear about the unexpected charge and miscommunication regarding the battery replacement. This isn't the experience we wanted you to have, nor the service that we strive for here at Vodafone.
Vodafone Social Media Team
Taj was amazing
Taj was amazing; sorted out my home broadband and also my daughter’s phone. A really knowledgable individual and an asset to the Vodafone Exeter Team
1 de novembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Exeter
Hi. We're happy to hear that you had such a positive experience! It's great to know that our team member was able to efficiently assist with your home broadband and your daughter's phone. We appreciate your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Taj was absolutely fantastic in helping…
Taj was absolutely fantastic in helping me sort out my phone along with other tech issues that my family were having.
1 de novembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Exeter
Hi. We're happy to hear that you received fantastic support with your phone and other tech issues. We appreciate you taking the time to leave us this positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Taj was fantastic
Taj was fantastic. Friendly, knowledgeable, and helpful. We come back to the Exeter store every time despite being in Cornwall because of the incredibly kind attitude of the staff to those who worry about technology.
1 de novembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Exeter
Hi. We're happy to hear that you had such a positive experience in our store! It's great to know that our team's kindness and knowledge made your visit worthwhile. We appreciate you taking the time to leave us this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fast and informative service
I have received informative and great fast service from Dan today. Thank you very much for the help and kindness 🙏🏼
1 de novembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Exeter
Hi. We're so glad to hear that you had a positive experience and appreciate you sharing your fantastic feedback with us. We appreciate your kind words. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Taj was super helpful
Taj was very helpful and got me a good new deal on a new contract and upgrade.
1 de novembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Exeter
Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. Thanks for letting us know. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Taj was very helpful with sorting out a…
Taj was very helpful with sorting out a new contract and explaining the process out and was able to make it easy to understand
1 de novembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Exeter
Hi. We're happy to hear that the new contract process was easy to understand and that our assistance was helpful. We appreciate you taking the time to share your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great in store experience
Really great friendly service from Dan in store today. Initially went in to collect my new phone and left with my partner taking out a new contract with a really good deal so overall a successful visit.
1 de novembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Exeter
Hi. We're happy to hear about the great, friendly service you received in our store! It's fantastic that you and your partner had such a successful visit and found a deal that worked for you both. Thanks for sharing! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan made the upgrade process very easy.
Dan made the upgrade process very easy.
Thank you mate
31 de outubro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Exeter
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
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