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Vodafone UK - Falkirk Avaliações 

174
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O TrustScore é 5 de um total de 5

4,8

Operadora de rede móvel
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84 High Street, FK1 1DD Falkirk, GB

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Courtney and Zac went out of their way to help us set up a mobile broadband system after we had lost connection during a house move. Courtney very patiently explained everything in language we could u... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Just been in at the Falkikr branch where we spoke with the store manager Kenny ? ( I am not great with remembering names ) anyway Kenny was extremely informative regarding the max strength available... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Went in store with questions about roaming when going away. Amazing service and let me know how to deal with it. Thanks gals!

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Always had such great customer service from Becca the assistant manager. Had many contracts set up via her fantastic work. Goes out of her way to get everything sorted for you. Sad to hear she's leavi... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Operadora de rede móvel
  2. Loja de Celulares
  3. Provedor de internet
  4. Serviço de telefone e internet
  5. Empresa de telecomunicação

Sobre Vodafone UK - Falkirk

Escrito pela empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informações de contato

  • 84 High Street, FK1 1DD, Falkirk, Reino Unido

4,8

Excelente

O TrustScore é 5 de um total de 5

174 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(174)

42.359 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais
Avaliado com 5 de um total de 5 estrelas

Amazing service

Amazing service in the Falkirk store. Answered all questions and laid all the info out really clearly. Went away with a new phone on the day and fixed my problems on my old handset.

11 de janeiro de 2024
Avaliação não solicitada
logotipo da Vodafone UK - Falkirk

Resposta da Vodafone UK - Falkirk

Hey,

Thanks for the review and support for Falkirk store Alastair.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Customer service was outstanding

Customer service was outstanding, Cleo spoke through all my options and gave details about everything, very happy will be recommending to others.

28 de dezembro de 2023
Avaliação não solicitada
logotipo da Vodafone UK - Falkirk

Resposta da Vodafone UK - Falkirk

Hi Jay,

Thanks for your review, and feedback for Cleo. We appreciate it.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Wish to thank Dan for his patience and…

Wish to thank Dan for his patience and great service today

12 de dezembro de 2023
Avaliação não solicitada
logotipo da Vodafone UK - Falkirk

Resposta da Vodafone UK - Falkirk

Hey Janis,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Great customer service

Zachary was very friendly & knowledgeable.
He assisted my son with his new contract & phone.
I was impressed with his customer service.

11 de novembro de 2023
Avaliação não solicitada
logotipo da Vodafone UK - Falkirk

Resposta da Vodafone UK - Falkirk

Hi Liz,

Thanks for your review and your lovely words for Zachary! It's what we love to see :) If you ever need more help, just pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Zach top man very helpful 👍👍

11 de novembro de 2023
Avaliação não solicitada
logotipo da Vodafone UK - Falkirk

Resposta da Vodafone UK - Falkirk

Hi Paul,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Collected upgrade

Went in to collect my upgrade and Dan set it up no issues and thank you Zach for this awesome deal.

10 de novembro de 2023
Avaliação não solicitada
logotipo da Vodafone UK - Falkirk

Resposta da Vodafone UK - Falkirk

Hi Craig,

Thank you for reviewing and sharing this feedback for Dan and Zach.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Top shop

Becca class as always and bubbly character, whoever trained her did an amazing job.

24 de outubro de 2023
Avaliação não solicitada
logotipo da Vodafone UK - Falkirk

Resposta da Vodafone UK - Falkirk

Hi Dan,

This is such an amazing review for Becca. Thanks for sharing your kind words and feedback.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Avaliado com 5 de um total de 5 estrelas

Fully explained each stage which I actually understood

Just been in at the Falkikr branch where we spoke with the store manager Kenny ? ( I am not great with remembering names ) anyway Kenny was extremely informative regarding the max strength available at our home for Broadband and discussed the layout and build of our house to help us decide what package was best for us. We have now changed from BT to Vodaphone who we have our mobile phones with and sue to the savings we were able to add on Apple TV.
I am normally bamboozled with info when it comes to tech but he spoke clearly and progressively through each stage of the process. Delighted with the service we received

21 de outubro de 2023
Avaliação não solicitada
logotipo da Vodafone UK - Falkirk

Resposta da Vodafone UK - Falkirk

Hey Elsa,

Thanks for letting us know what an amazing job Kenny did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Amazing customer service

Amazing customer service, Becca is a credit to the store

2 de outubro de 2023
Avaliação não solicitada
logotipo da Vodafone UK - Falkirk

Resposta da Vodafone UK - Falkirk

Hey Naomi,

Thanks for letting us know what an amazing job Becca did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Great Service 5*****

Becca was very attentive and knowledgeable and made the process so easy, 5*

30 de setembro de 2023
Avaliação não solicitada
logotipo da Vodafone UK - Falkirk

Resposta da Vodafone UK - Falkirk

Hey Lesley,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Sad to see the best staff go

Always had such great customer service from Becca the assistant manager. Had many contracts set up via her fantastic work. Goes out of her way to get everything sorted for you. Sad to hear she's leaving Falkirk store, hope everyone in there can work up to her standards!

19 de setembro de 2023
Avaliação não solicitada
logotipo da Vodafone UK - Falkirk

Resposta da Vodafone UK - Falkirk

Hi Daniel.

Thank you for taking the time to review, and sharing your kind words for Becca. We're pleased to hear the positive impact she's left.

Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Friendly

Friendly, informative. Felt very comfortable

4 de setembro de 2023
Avaliação não solicitada
logotipo da Vodafone UK - Falkirk

Resposta da Vodafone UK - Falkirk

Hi Margaret. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Rebecca has been more than helpful

Rebecca has been more than helpful. Answered all my questions. Very nice.

4 de setembro de 2023
Avaliação não solicitada
logotipo da Vodafone UK - Falkirk

Resposta da Vodafone UK - Falkirk

Hey Wallace,

Thanks for taking the time to review and share your feedback with us! We appreciate it. We're really pleased to hear the experience you had in our store, and how Rebecca has been able to help you.

If you ever require help, pop us over a message on a Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

10 out of 10 for the help Alyesha gave…

10 out of 10 for the help Alyesha gave me

7 de agosto de 2023
Avaliação não solicitada
logotipo da Vodafone UK - Falkirk

Resposta da Vodafone UK - Falkirk

Hi Charles,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Fab Assistant

Becca has helped me before in the past and is always happy to help and explains things in a way that is simple to understand.

4 de agosto de 2023
Avaliação não solicitada
logotipo da Vodafone UK - Falkirk

Resposta da Vodafone UK - Falkirk

Hey Stevi,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Zak and Becca were great in the shop

30 de julho de 2023
Avaliação não solicitada
logotipo da Vodafone UK - Falkirk

Resposta da Vodafone UK - Falkirk

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Have called in today at your Falkirk…

Have called in today at your Falkirk branch and very pleased with help received from Beccy sorting me a tablet out 10 out of 10 for customer service

29 de julho de 2023
Avaliação não solicitada
logotipo da Vodafone UK - Falkirk

Resposta da Vodafone UK - Falkirk

Hey Caroline,

Thanks for the lovely review and fantastic support for Beccy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Staff make the deference

Becca helped us,
Very friendly and helpful.
Very informative and gave us the wide picture so we could understand our options
Thank you

28 de julho de 2023
Avaliação não solicitada
logotipo da Vodafone UK - Falkirk

Resposta da Vodafone UK - Falkirk

Hey William,

Thanks for the lovely review and fantastic support for Becca.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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