Jono quickly sorted the issue with my phone and then save me money with the airtime plan renewal. Thank you. Fantastic service and great knowledge.
A empresa respondeu
Localização
Trocar localizaçãoUnit 59 , 30 Westbury Mall, PO16 0PD Fareham, GB
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Veja o que dizem as avaliações
I went into Vodafone in Fareham and met a lovely chap named Carl, he was very professional and helping me with my phone contact and getting me the best deal and extremely funny man very pleasant atmos... Ver mais
A empresa respondeu
The staff were very helpful and friendly especially Jake who patiently transferred data over to my Mother's new Doro mobile phone. Excellent service which was appreciated and I certainly recommend usi... Ver mais
A empresa respondeu
Jake in the vodafone Fareham Branch was extremely helpful in resolving an ongoing situation. I have been trying to cancel sim I haven't used for 8 years. Due to mobility issues I was not able to atten... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Fareham
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
Unit 59 , 30 Westbury Mall, PO16 0PD, Fareham, Reino Unido
4,9
Excelente
165 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Really great
Really great. Everything was explained and Jake answered all my questions amd was very patient. Good to be able to do this face to face.
13 de novembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Fareham
Hi Sam,
These are lovely kind words of feedback for Jake. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Upgrade with Albie
Albie was very helpful and gave me all the details I needed for my upgrade today.
Thank you
26 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Fareham
Thanks for your feedback for Abie! IT's great to see she made your upgrade as smooth as she could.
Thanks, The Vodafone Social Media team
Resposta da Vodafone UK - Fareham
Hi Vanessa, thanks for your feedback.
All the best, The Vodafone Social Media Team
Jake
Jake, the sales assistant was extremely polite and very professional today. I have had major problems trying to leave virgin media, and I cannot tell you how pleased I am that Jake perserved for over an hour and finally sorted the problem out. Very happy and very pleased and very grateful.
16 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Fareham
Hi Cindy,
It's great to hear about your recent experience and feedback. Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fantastic team at Fareham store
We had some problems setting up new phone as it needed the new update done first. We went back into store for help and saw Jimi. Jimi was absolutely brilliant and sorted it all out for us. He was very patient and explained the reasons for the problem and carried out the software update and transferred details from old to new phone. We have been in to store a few times now and each visit all the staff have been so helpful. Jimi and his team are great! Thank you
8 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Fareham
Thanks for your fab feedback Julie. It's great to see Jimi was so helpful. It's great to see he sorted out your issues and helped transfer everything to your new phone.
All the best, The Vodafone Social Media Team
Excellent support
Alex was really helpful explaining the options available to me.
7 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Fareham
Hi there,
Thank you for taking the time to review and sharing this feedback for Alex.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jimi in Fareham
Visited in store today as phone screen not working, served by jimi,have to say very professional and knowledgeable, swift service, would definitely recommend this store
30 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Fareham
Hi Kevin,
Thank you for your review and feedback,
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Really nice experience
Really nice experience, professional and friendly staff.
Made it easy and informative
Many thanks
28 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Fareham
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Charlie was really helpful and listened…
Charlie was really helpful and listened to what our budget was and what we needed out of a handset
21 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Fareham
Hey Stephanie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Good service ,helpful .Very satisfied
Good service ,helpful .Very satisfied
21 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Fareham
Hey Cris,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I have been with Vodaphone for quite a…
I have been with Vodaphone for quite a few years now and have always had a fantastic experience. I recently upgraded my phone and was greeted with staff who were knowledgeable, friendly and patient. I am delighted with my new phone and with the customer service I received in store.
10 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Fareham
Hi Emma. Thank you for your review for the team. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Vodafone Fareham
Alexander was extremely helpful in sorting contracts and sim to save me money and make sure I got the best option for my requirements. Very approachable, friendly and not pushy. My family always return back into this store as the staff are always lovely and extremely helpful and its nice dealing with them face to face.
26 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Fareham
Hi Louise,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the service Alexander provided.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
A quick, easy, trustworthy service!
Ever since I got my first phone, I've been visiting the Vodafone store in Fareham. The team there makes everything so straightforward, and I can always count on each staff member to find us the best, most cost affective contracts available.
Today, Alex was incredibly helpful in updating the contracts for both my mum and me, helping us save some money in the process. He was really friendly and took the time to answer all of our questions.
We will definitely be back!! x
26 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Fareham
Hi Hannah8012,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the service Alex provided.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
10/10
Kieran was very helpful and managed to sort my watch issues for me. He also helped me improve my airtime contract and talked me through the best options for me. 10/10 service!
2 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Fareham
Hey Natasha,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3ICUxW or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing customer service especially…
Amazing customer service especially from a kind hearted very knowledgeable charlie.
So glad I recently swapped over to vodafone
1 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Fareham
Hi there,
Thank you for taking the time to review and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
New phone
Just been into the vodaphone shop in fareham and was served by Jake . He was very helpful and courteous and sorted out everything I needed to know about my new phone .
30 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Fareham
Hey
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Easy and friendly service.
16 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Fareham
Hi Dave,
We love to hear it! Thanks for your 5 stars.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Charlie was very helpful and…
Charlie was very helpful and knowledgeable.
8 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Fareham
Hey Rebecca,
Thanks for the lovely review and fantastic support for Charlie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Alex was great
Alex was great, made everything really easy, best upgrade process I’ve had
6 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Fareham
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Jimi
Jimi, was very helpful and very knowledgeable.
Totally pleased with our purchase today.
Thank you.
2 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Fareham
Thanks for your review Christopher. It's great to hear Jimi took the time to explain everything for you and you're so happy with your purchase.
Thanks, The Vodafone Social Media Team
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