Jono quickly sorted the issue with my phone and then save me money with the airtime plan renewal. Thank you. Fantastic service and great knowledge.
A empresa respondeu
Localização
Trocar localizaçãoUnit 59 , 30 Westbury Mall, PO16 0PD Fareham, GB
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Veja o que dizem as avaliações
I went into Vodafone in Fareham and met a lovely chap named Carl, he was very professional and helping me with my phone contact and getting me the best deal and extremely funny man very pleasant atmos... Ver mais
A empresa respondeu
The staff were very helpful and friendly especially Jake who patiently transferred data over to my Mother's new Doro mobile phone. Excellent service which was appreciated and I certainly recommend usi... Ver mais
A empresa respondeu
Jake in the vodafone Fareham Branch was extremely helpful in resolving an ongoing situation. I have been trying to cancel sim I haven't used for 8 years. Due to mobility issues I was not able to atten... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Fareham
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
Unit 59 , 30 Westbury Mall, PO16 0PD, Fareham, Reino Unido
4,9
Excelente
165 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very helpful getting started with Kai
29 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Fareham
Hey Kate,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Teo did a fantastic job helping me find…
Teo did a fantastic job helping me find the right e-sim plan for my move to the Us. Other Vodafone stores wouldn’t help us but he understood what we needed and really did his best for us!!
10 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Fareham
Hi Anna. Thank you for your review for Teo. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Zac
Excellent service from Zac. Very helpful.
9 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Fareham
Hi. Thank you for your review for Zac. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing Store for Business!
Zac was an amazing help with our business needs. He listened to what we wanted and was able to tailor a package to our needs.
3 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Fareham
Hi Jenna,
This is a great review for Zac. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Alex has Great service and helpful…
Alex has Great service and helpful understanding
14 de julho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Fareham
Hey Elaine,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Kai was brilliant
Kai was brilliant. Great service. Thank you!
13 de julho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Fareham
Hi Donna,
It's great to hear the service you've had from Kai.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Zac at fareham vodaphone
Zac was speedy and very helpful! Overall a great experience. Thanks Zac!
9 de julho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Fareham
Hey Jessica,
Thanks for the lovely review and fantastic support for Zac.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Zac was very friendly and knowledgeable
Zac was very friendly and knowledgeable and lots of patients as we had a little one with us very pleased with our experience
1 de julho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Fareham
Hi Emma. Thank you for your review for Zac. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Teamac
Thank you Vodafone Fareham
Zac and Will were very helpful at getting my phone unlocked. Great customer service and friendly. Thanks guys.
25 de junho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Fareham
Hey Zoe,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Will was a great help and made the…
Will was a great help and made the whole experience very quick, easy and comfortable. Would highly recommend him and hope this review gets him some kind of bonus! Cheers Will!
24 de junho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Fareham
Hey Dan,
Thanks for letting us know what an amazing job Will did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The gentleman who served me in store…
The gentleman who served me in store today, was able to explain why I was having problems I had with upgrading my phone, able to help me reduce my phone contract Sim only
6 de junho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Fareham
Hey Kath,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Mobile unable to connect to internet
Had issues with my phone connecting with the internet when out and about and Zac was very helpful and polite and found the problem with the SIM card, worked his magic and all is well many thanks Zac 🇬🇧
27 de maio de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Fareham
Hi. Thank you for your review for Zac. It's always lovely to read such great feedback. If you ever need anything, please come and chat to us over on:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service. Jimi the Vodafone manager in Fareham sorted me out! Thanks again from a loyal customer!
24 de maio de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Fareham
Hey Sean,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Fareham
Hi Antony,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
John Gosport/Fareham
I first met John in the Gosport branch of Vodafone when he explained options suitable for my contract renewal.
He was extremely helpful and professional giving details of plans which might suit my personal needs.
A week later after thinking about the plans he had offered I visited the Fareham shop and John was there. Once again, so helpful, made me feel at ease and I signed up . Thankyou so much John.
12 de maio de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Fareham
Hi Jacki, thanks for your feedback for John. It's great to see he explained all your options to help you make the right decision.
Thanks,
The Vodafone Social Media Team
Resposta da Vodafone UK - Fareham
Hey Alison,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service, I wanted to move network to Vodafone so came into the Fareham Store and Teo ensured I got the best value for what I needed, explained everything well and made sure I had the right understanding of the deal I had chosen. Very pleased!
7 de maio de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Fareham
Hi Lauren, it's great to have you aboard. Thank you for your support and feedback for Teo and the rest of the team in Fareham.
Thanks again,
The Vodafone Social Media Team
Thank you Jimi!
My daughter who is visually impaired and I both upgraded our phones today. Jimi was amazing! He transferred our stuff from both phones to the new ones and made sure that my daughter's phone was up and running with everything she needed on it. Thank you Jimi for your time and patience
3 de maio de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Fareham
Hi Dee,
This is a lovely review to read for Jimmy. I'm glad he helped your daughter and yourself with your new phones.
Thanks for taking your time to share this experience. If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Superb service !!!
The advisor instore called Zac was extremely helpful and sorted our issue that the call centre couldn't after many attempts, I would advise anyone to use the shop rather than call centre
30 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Fareham
Hi Mark. Thank you for your review for Zac. It's always lovely to read such great feedback.
If you ever need anything, please don't hesitate to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Five stars
Five stars. I only walked into the Fareham store to ask a few questions and left with a shiny iPhone 14 with unlimited roaming in 81 countries for an excellent price.
Thanks to Will for his swift, professional and friendly service, you are an absolute ⭐️
29 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Fareham
Hi Karen. Thank you for your review for Will. It's always lovely to read such great feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
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