Staff who represent a company well are so vitally important as a bad interaction can lead to a customer leaving. Amal was brilliant and really went out of his way to fault-find my issue which ultimat... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 1 Princes Mead Shopping Centre, GU14 7SL Farnborough, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Jack was very helpful and answered any questions we had , good customer service
A empresa respondeu
Sanjay has been brilliant, going out of his way to resolve the issue concerning my upgrade. He even called me yesterday afternoon to tell me the issue was resolved and today has set my mind at rest an... Ver mais
A empresa respondeu
Hi, I just wanted to leave some positive feedback about the service I received today. The Jack who assisted me was extremely polite, patient, and professional. He explained everything clearly and mad... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Farnborough
Escrito pela empresa
Informações de contato
Unit 1 Princes Mead Shopping Centre, GU14 7SL, Farnborough, Reino Unido
4,9
Excelente
241 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Amazing customer service.
Amazing customer service.
Thank you for you help Michael. You been amazing
4 de julho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hey Lynne,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Was served by Birash
Was served by Birash, he was extremely helpful and had amazing customer service and stayed half hour after closing to make sure I got my phone sorted
18 de junho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hi Lewis! We're happy to hear that you received amazing customer service. We appreciate you acknowledging the employee's dedication in ensuring your phone issue was resolved even after closing. Thank you for your positive feedback!
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you for amazing customer…
Thank you for amazing customer service-time to explain all and care about my old phone
7 de junho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hi Bhim.
We're happy to hear that you received amazing customer service.
Thanks for taking the time to leave us this great feedback,
Vodafone Social Media Team
As a customer for 45 years I have been…
As a customer for 45 years I have been much with such a very good service and kidneys which was exceptional
5 de junho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hi Henry. We're happy to hear that you've received very good service.
We appreciate you taking the time to share your positive experience with us.
Thanks,
Vodafone Social Media Team
Michal was amazing
Michal was amazing, helped us got us sorted out, really recommend using vodafone
5 de junho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hi Lilly.
We're happy to hear that you had a great experience and everything was sorted out.
Thanks for your fantastic support,
Vodafone Social Media Team
Very good customer service,
4 de junho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hey Kathleen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Jakob in the Farnborough…
Thank you Jakob in the Farnborough Vodafone for being so helpful and explaining everything clearly.
Absolutely 5 stars from me.
3 de junho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hey Andrea,
Thanks for the lovely review and fantastic support for Jakob. We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rayhan helped me with data transfer and…
Rayhan helped me with data transfer and to choose s25 ultra
31 de maio de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hey Adrian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Friendly service very helpful
Friendly service very helpful
31 de maio de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hey Frances,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgrade
Great advice, helped me upgrade to a better phone for very little money.
11 de maio de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hey Quentin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Farnborough
Hey.
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Priya was absolutely excellent service…
Priya was absolutely excellent service she went above and beyond so helpful
26 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hey Jane,
Thanks for the lovely review and fantastic support for Priya.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Stuck sun card
Thank you so much to Sanjay at Farnborough he has been so helpful and knowledgeable , really appreciate it thank you
13 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hey Jen,
Thanks for the lovely review and fantastic support for Sanjay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Absolutely amazing service today at…
Absolutely amazing service today at Vodafone Farnborough branch! Extremely helpful very friendly and informative. Thank you so much !
7 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hey Amanda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dealt with a lovely guy called Michal…
Dealt with a lovely guy called Michal at the Vodafone shop at Farnborough today. He was very helpful in discussing my son’s phone package and really helped me understand overseas tariffs.
4 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hi Will,
We really appreciate your wonderful review and the amazing support for Michal.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Very helpful from the outset
Very helpful from the outset.
Clear and simple talk about everything that was happening. Spot on.
4 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I am very happy with the service in…
I am very happy with the service in store. Thank you for help with my broken phone. Staff are amazing
29 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hey Roy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service.
Priya was fantastic and saved me money on a new phone. Excellent service.
29 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Priya from Farnborough served us this…
Priya from Farnborough served us this afternoon regarding Vodafone contract. She was really helpful and her delivery was exceptional. Thank you so much for her guidance and service. It was really appreciated.
21 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hello Yambahadur,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing customer service sanjay was…
Amazing customer service sanjay was really helpful! Thank you
15 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hi Alex,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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