Vodafone UK - Farnham Avaliações 

171
O TrustScore é 5 de um total de 5

4,9

32 The Borough, GU9 7NJ Farnham, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Daniel (Manager) saved my day after I had lost the will to live with Vodafone Corporate; he listens and provides intelligent thoughtful solutions which single handedly has retained my company’s busine... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Visit to vodafone There are no words to express my appreciation of Nicky at Farnham Vodafone. She completely calmed me down after a very stressful time in Italy and sorted all my problems out within... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This was the most awesome experience EVER. Darren at the Farnham branch spent ages helping me get my e-sim sorted for me, he was thoroughly helpful, patient and friendly throughout the 30-40 or so min... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Nikki, who served us was excellent. She made every effort to ensure our needs were met and she was mindful of getting the best deal. She answered all our queries whilst updating other customers who we... Ver mais

A empresa respondeu


Detalhes da empresa


Informações de contato

  • 32 The Borough, GU9 7NJ, Farnham, Reino Unido

4,9

Excelente

O TrustScore é 5 de um total de 5

171 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(171)

41.223 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great service

Excellent service from Thomas in Farnham store, helped myself and my husband with our SIM only plans

22 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey Sharon,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Super helpful staff and advices as…

Super helpful staff and advices as always

28 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey Damien,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

I recently visited the Vodafone Farnham…


I recently visited the Vodafone Farnham store and had a very positive experience. The staff were friendly, approachable, and genuinely helpful from the moment I
walked in. I needed advice about upgrading my contract and improving my signal coverage at home, and the team took the time to explain all my options clearly without any pressure to upsell.

The store itself is clean, modern, and well-organised, making it easy to browse devices and accessories. I especially appreciated how patient the staff were while answering my questions and setting up my new phone — they made sure everything was transferred properly before I left.

Customer service can sometimes feel rushed in mobile phone shops, but that definitely wasn’t the case here. The team were professional, knowledgeable, and efficient throughout.

Overall, I would highly recommend the Farnham Vodafone store if you’re looking for honest advice and excellent customer service. A smooth and stress-free experience from start to finish.

24 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey Akshay,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Had great customer service from Paul.

Had great customer service from Paul.

19 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

I’d like to share some really positive…



I’d like to share some really positive feedback about Paul at Vodafone Farnham. From the moment I walked in, he was welcoming, professional, and genuinely eager to help. He took the time to fully understand what I needed, explained all the options clearly without any pressure, and made sure I felt confident in my decision.

Paul’s knowledge of the products and services was excellent, and he went above and beyond to ensure everything was set up perfectly before I left. What really stood out was his patience and friendly approach — nothing felt rushed, and no question was too much trouble.

It’s rare to receive such attentive and personable customer service, and Paul is a real credit to the Vodafone Farnham team. Thank you for making the whole experience smooth and stress-free!

12 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Nikki was really helpful and kind

Nikki was really helpful and kind, explained really well about the sim only data plan. Really pleased!!

16 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey Rianna,

Thanks for the lovely review and fantastic support for Nikki.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Looked after by Nicky this morning

Looked after by Nicky this morning, my son had deleted my number and ported it to his phone! Thank God she sorted it. So grateful and the service was excellent. Thanks so much - highly recommended

17 de janeiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey Ben,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

I visited Vodafone Farnham about an…

I visited Vodafone Farnham about an enquiry about my account, the team were very helpful and I am very appreciative that the took their time to explain things correctly to myself

12 de janeiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey James,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Nikki (Farnham)

Nikki, who served us was excellent. She made every effort to ensure our needs were met and she was mindful of getting the best deal. She answered all our queries whilst updating other customers who were waiting. There were significant distractions outside the venue but Nikki and Luke were cheerful and professional throughout. She is a credit to vodaphone

7 de janeiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey,

Thanks for the lovely review and fantastic support for Nikki and Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Faultless was served by Luke

27 de dezembro de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey Angelique,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Nikki has been an absolute pleasure to…

Nikki has been an absolute pleasure to work with! She was extremely helpful friendly and considerate.

9 de dezembro de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey Leanne,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Nikki.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

With so many phone options and tariffs…

With so many phone options and tariffs available, Tom, took the time to find me the best tariff to suit my needs, he was patient in explaining the what’s available, which enabled me to make clear away the mass of options and make a decision.

26 de novembro de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey Mark,

Thanks for the lovely review and fantastic support for Tom. It's delightful to receive such nice comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Excellent service

I came into the store to get a home broad band and the staff were very friendly and welcoming in this store

19 de novembro de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey Tom,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Friendly and knowledgeable staff

Friendly and knowledgeable staff. Always willing to help and look for the best deals.

28 de novembro de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey Linda,

This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Tom gave great service

Tom gave great service when I needed to upgrade my phone plan to a new sim plan and saved me money with a smile

11 de novembro de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us regarding your upgrade. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

very helpful staff

tech support man in store on Sunday afternoon 9/11 was brilliant and fixed our issues immediately. He was polite courteous and friendly

9 de novembro de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hi. We're happy to hear that the tech support representative resolved your issues quickly. We appreciate your positive feedback regarding the courteous and friendly service you received. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Excellent staff

Excellent staff, very friendly and welcoming, highly recommend.

29 de outubro de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hi. We appreciate your recommendation and are so glad our staff made you feel welcome! If you need us, our Social Media team is here to assist. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Data storage problem and three contracts to renew (two) or cancel (one)

I visited the Farnham branch with a data storage problem and three contract queries to resolve and Thomas was able to help me sort out the storage problem and to renew my phone contract for two years on an improved basis AND cheaper deal. He also pointed me in the right direction via 191 for the other two contracts which I needed to either terminate (additional SIM) or extend (home broadband), which I have now also achieved. Thank you Thomas!

19 de outubro de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Save money on plan

I came in for a quick question and Luke noticed that he could save me money on my plan which I was not aware of. So i was obviously delighted with his service

4 de outubro de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey Natasha,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Very helpful sorting out my new phone

Very helpful sorting out my new phone

4 de outubro de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey John,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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